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Mindbody vs Sawyer Comparison

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Overview

Category Leaders

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Category Leaders

Simple class registration tools built by parents for educators. Our software makes it easy to process payments, customize...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

139

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

129

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

2.8K

5

4

3

2

1

1.3K

762

341

135

229

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.6

302

5

4

3

2

1

201

76

18

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.

Pros

Customer service is very responsive and friendly. Color scheme/design of software is nice.
Love the comprehensive scheduling capabilities and the way it works with my website.
I love their prompt replies to help requests. They are easy to work with and overall the platform is easy to use.

Cons

The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.

Cons

I am confused as to why we have to set up an activity AND a camp or semester.
The reports that you are able to run are useless. Parents should be able to register and select check or homeschool funds.
I noticed that, when I added a few more weeks to an existing semester, a few random classes were displayed as cancelled. This happened immediately after I added the weeks.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features128
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Blended Learning
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Built-in LMS
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Communications Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Costume Management
  • Course Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Analysis
  • Financial Management
  • Fitness Plan
  • For Barbershops
  • For Classroom
  • For Dance Studios
  • For Gyms
  • For Labs
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Summer Camps
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Immunization & Allergy Tracking
  • Independent/Private
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • K-12
  • Learning Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Calendar
  • Online Forms
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Parent Portal
  • Parent/Student Portal
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Program Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Retail Inventory Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features96
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Blended Learning
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Built-in LMS
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Communications Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Costume Management
  • Course Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Analysis
  • Financial Management
  • Fitness Plan
  • For Barbershops
  • For Classroom
  • For Dance Studios
  • For Gyms
  • For Labs
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Summer Camps
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Immunization & Allergy Tracking
  • Independent/Private
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • K-12
  • Learning Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Calendar
  • Online Forms
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Parent Portal
  • Parent/Student Portal
  • Patient Scheduling
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Program Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Retail Inventory Management
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations36
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations11
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite