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Mindbody vs SevenRooms Comparison

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Overview

Category Leaders

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

SevenRooms is a web-based direct reservations, guest experience, marketing automation, and operations management solution...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

129

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,010

572

275

115

195

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.5

5

4

3

2

1

9

2

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
It was awesome in the beginning. I started with them 10 years ago when they were inexpensive, responsive, simple and nimble by improving every month.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.

Pros

It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant.
SevenRooms is excellent at driving guests to your restaurant. While not the industry standard for online reservations, (though that is rapidly changing), it has excellent functionality.
Ease of use on the app, reporting features, multiple diary views, great customer data capture. The excellent support team.

Cons

I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.

Cons

SevenRooms is not the industry standard for reservations, unfortunately. Many people are unfamiliar with the software, so you risk lost reservations as a result of that.
People may also not book through this platform if it's too difficult or unfamiliar, which may lead to lost reservations.
Just one thing, color in the software is somehow boring.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features129
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Segmentation
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Compensation Management
  • Confirmation/Reminders
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Facility Scheduling
  • Feedback Management
  • File Management
  • For Restaurants
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Guest Experience Management
  • HIPAA Compliant
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance
  • Package Tracking
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Predictive Analytics
  • Prioritization
  • Progress Notes
  • Promotions Management
  • Public Waitlist
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Sentiment Analysis
  • Shopping Cart
  • Social Media Integration
  • Social Media Monitoring
  • Staff Management
  • Student Management
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Table Management
  • Tagging
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features78
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Segmentation
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Compensation Management
  • Confirmation/Reminders
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Facility Scheduling
  • Feedback Management
  • File Management
  • For Restaurants
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • Guest Experience Management
  • HIPAA Compliant
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • PCI Compliance
  • Package Tracking
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Point of Sale (POS)
  • Predictive Analytics
  • Prioritization
  • Progress Notes
  • Promotions Management
  • Public Waitlist
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Login
  • Self Check-in/Check-out
  • Sentiment Analysis
  • Shopping Cart
  • Social Media Integration
  • Social Media Monitoring
  • Staff Management
  • Student Management
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Table Management
  • Tagging
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations33
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations20
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Mindbody vs. SevenRooms

See how Mindbody and SevenRooms stack up against each other by comparing features, pricing, ratings, integrations, security & more.