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Missive
5
157
4
15
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Table of Contents
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Missive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Missive overview
Based on 174 verified user reviews
What is Missive?
Reviews for Missive come from a wide variety of industries, including marketing and advertising (6% of reviewers), accounting (5%), and financial services (5%). The most frequent use case for Missive cited by reviewers is email management (68% of reviewers).
What do users say about Missive pricing?
Most reviewers indicate that Missive offers reasonable and affordable pricing, especially compared to competitors, and they appreciate the cost-effectiveness for the features provided. However, some reviewers feel the pricing can be high for small teams or nonprofits and wish for more flexible options.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Shared Inbox Collaboration
Team Communication and Integrations
Automation and Rules
Tax Season Workflow
Pricing
Missive’s user interface
Missive review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Missive?
Reviewers indicate Missive streamlines team collaboration by centralizing emails, chats, and tasks in shared inboxes, allowing for real-time editing, internal comments, and easy assignment of conversations. They feel it improves workflow, reduces duplicated work, and keeps communication organized across multiple channels, though some mention a learning curve and occasional confusion with archiving or permissions.
Users report that Missive’s customer support is highly responsive, regularly releasing new features and quickly addressing bugs. They think the pricing is reasonable compared to competitors, but some find it expensive for small teams or occasional users. Integrations and customization options are widely appreciated.
Select to learn more
Who uses Missive?
Based on 174 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Missive's key features
Most critical features, based on insights from Missive users:
All Missive features
Features rating:
Missive alternatives
Missive
Starting from
18
/user
Per month
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Starting from
8.75
/user
Per month
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Starting from
9
/user
Per month
Bitrix24
Starting from
69
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Missive pricing
Pricing plans
Pricing details:
User opinions about Missive price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Missive's price and value, mention it in a positive light.
Most reviewers indicate that Missive offers reasonable and affordable pricing, especially compared to competitors like Front and Spark, and they appreciate the cost-effectiveness for the features provided. They say the software saves them significant time, making the investment worthwhile. Some users report that Missive is a great value for small businesses and a lower-cost alternative to other tools. However, some reviewers feel the pricing can be high for small teams or nonprofits, especially when forced into higher-tier plans or needing occasional users, and they wish for more flexible or lower-cost options.
, and
Missive integrations (20)
Integrations rated by users
We looked at 174 user reviews to identify which products are mentioned as Missive integrations and how users feel about them.
Integration rating: 4.6 (11)
“This is assisting us with KB article integration and creating SOPs for previous issues.”
“To generate the Image prompts and Video/Action prompts on the go.”
Joe M.
IT Support Specialist II
Integration rating: 4.4 (11)
“works fine but is not really all that helpfull for us”
Marvin S.
Lead Software Developer
Integration rating: 4.0 (7)
Integration rating: 5.0 (6)
Integration rating: 5.0 (6)
“Google Drive ti semplifica la vita in cattedra perché diventa il tuo archivio giuridico portatile: hai codici, leggi e sentenze sempre con te, su qualsiasi computer o telefono.”
Augusto C.
Docente di Diritto ed Economia
Integration rating: 3.0 (5)
Missive customer support
What do users say about Missive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Missive customer support.
Widely noted by reviewers, Missive's support team is highly responsive and resolves issues quickly, even for complex cases.
A portion of users highlight that customer support provides clear, tailored answers and guidance during onboarding and troubleshooting.
Multiple users appreciate that the team rapidly fixes bugs and incorporates user feedback into frequent product updates.
A fair number of users report consistently helpful and professional support, making the experience reassuring and smooth.
Support options
Training options
To see what individual users say about Missive's customer support, check out the review snippets below.
“Support is fast and helpful, and new useful features are released regularly.”
Franz E.
CEO
“The team of Missive itself is highly responsive and super helpful and always working hard on the product, delivering new updates with the latest developments super quickly.”
Christoph K.
CMO
Missive FAQs
Missive has the following typical customers:
Small Business, Freelancers, Mid-size Business
These products have better value for money
Q. What is Missive used for?
Missive is an inbox collaboration platform designed for teams that rely on email as their primary communication channel. The product offers a set of features to enhance team productivity and coordination without disrupting existing workflows. At the core of Missive is its collaborative approach to email management. Teams can create shared inboxes, assign and watch emails, and engage in internal discussions directly within email threads. The platform's internal statuses provide visibility into ongoing tasks and activities, allowing team members to stay informed without directly participating. Missive also enables users to turn emails into tasks, track team capacity, and ensure efficient workload balancing.
Q. Does Missive support mobile devices?
Missive supports the following devices:
Android, iPad, iPhone
Q. What level of support does Missive offer?
Missive offers the following support options:
Chat, Email/Help Desk, FAQs/Forum
