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monday CRM Reviews - Page 6

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393 reviews

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Javier H.

Legal Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great CRM

Reviewed 2 years ago
Pros

Simple to use and to configurate, lot's of integrations that makes tour daily job easier

Cons

Massive sending emails, Massive sending emails

CL
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Chris L.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Monday CRM

Reviewed 2 years ago
Pros

The ability to customize everything and the ability to have a complex roadmap of the client.

Cons

Having to do workaround for some automations.

HL
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Hannah L.

Education Management, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great sales management tool

Reviewed 2 years ago

It has taken a little time to get to grips with all the functions, but the support videos and documentation have been really useful.

Pros

This software has allowed us to conglomerate information we were inputting into 3-4 different places.

Cons

Some of the features that are only in the premium package would be useful for everyone. For example the ability to calculate the total of two columns. Easy to do, but frustrating to not have.

JC
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Joel C.

Market Research, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Simple and easy

Reviewed 2 years ago
Pros

Simplicity. It's so easy to implement using templates and adapt to specific needs.

Cons

1) Reliability. We've had issues (not at that frequent) where Monday.com has been down for a few hours and we've lost some productivity from that. However, the productivity it's added makes it still a net gain. 2) Dashboard features aren't fully baked. Date filters for example could be a lot simpler and faster to use. We also encountered a beta feature in the sales dashboard which was a good feature, but not possible to implement in it's current state. It took some workarounds to make things work, but overall was still pretty good.

BF
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Beatriz F.

Food & Beverages, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really good tool!

Reviewed 18 days ago

I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects management.

Pros

Template customization and easy management.

Cons

The price and the minimum seat quantity of 3

be
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bakka e.

Building Materials, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great experince with in a min time

Reviewed a month ago
Pros

Workflow features was the main reason why i purchased this software but it didnot move on well for the time i used the software.

Cons

I wish they could refund me the subscription that i wasted while using this software.

AP
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Alye P.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Love it!!

Reviewed 2 years ago
Pros

I absolutely love that everything is so customizable.

Cons

Since everything is so customizable, it is very overwhelming to build out.

AA
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Arshad A.

Environmental Services, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Monday.com is great CRM tool

Reviewed 2 years ago

The reminders, sales forecasting is a great feature and makes my reporting to my immediate manager super easy. I can download reports with a click of a button.

Pros

Its versatility and easily manageable. It works well for us for sales, reporting and accounting.

Cons

We are still looking at a lot of features that are incorporated in this software, i believe it might get overwhelming if we keep on adding new features to it. We are satisfied with what we can achieve with this product.

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Verified reviewer

Human Resources, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A great tool for all critical business processes. Intuitive, friendly and visually clean.

Reviewed 6 years ago
Pros

I like the flexibility of the board along with the capabilities around sharing and communication. I use the board to manage my team's sales process, our projects with clients and partners as well as our internal initiatives. It's been a game changer and has provided visibility across the entire business which has improved communication, alignment and accountability.

Cons

The web application is very intuitive and flexible. I've found using the mobile application on my iPhone and iPad to be less user friendly. This has resulted in me holding off on interacting with Monday.com until I'm in front of a computer.

HO
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Herbert O.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A good Project Management CRM option

Reviewed 2 years ago

It's ok, but still an in-progress CRM with some issues

Pros

I like that you can organize all of your tasks/projects in one place. You can add status, reminders, deadlines, owners, automations, etc.

Cons

When you automate something and you leave the board it will break.

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Verified reviewer

Program Development, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A real wow

Reviewed 4 years ago

I just discovered Monday 2 years after I first tested it. It was a big wow!

Pros

Monday is such a versatile tool. The different views makes it perfect for anyone. You are not tied to a CRM because of the view only.

Cons

The learning curve could be high for some people but give yourself a day and you'll save 10 days! Awesome.

JS
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Jacob S.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Monday.com is great for small digital marketing teams!

Reviewed 2 years ago

Monday.com has helped our small digital marketing team get organized and start growing to the next level.

Pros

The user interface, ease of use, and the fact that there is a mobile app makes Monday.com perfect.

Cons

I wish there were some more automation options with some more complexity.

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Tami D.

Entertainment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Functionality

Reviewed 4 years ago

We have dramatically streamlined our daily functions, and made our work flow immediately available to the next user.

Pros

This has been the easiest CRM in terms of functionality and ease of use. Very easy to learn, right out of the gate. Easy to customize too. Has cut my workload down dramatically, especially not having to do 10 things on one item. Now it's one and done, for the most part.

Cons

I really can't find anything bad to say here. For our purposes, this has been top notch! Easy to use, easy to learn.

KC
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Kendall C.

Real Estate, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Raving Fan

Reviewed 5 years ago
Pros

My husband and I work as a mortgage team and felt that were struggling keeping our current files and active leads organized. Because of that, we felt like we weren't serving our clients to the best of our abilities and felt that we were losing potential clients because of our lack of organization. I reached out to several coworkers about what platform to use and while I tried several recommendations, monday.com was by far the easiest to set up. We immediately noticed an improvement in the service to our customers as well as communication among our team. I have since recommended monday.com to several coworkers and quite a few have already signed up and are raving about it to. I cannot thank you enough Monday.com !!!

Cons

there is not a single thing i can say that i do not like.

DC
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Danielle C.

Professional Training & Coaching, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for my OCD

Reviewed 2 years ago

Love it and will use it for years to come!

Pros

Our business has exponentially grown this year and this program has been wonderful to keep track of all of our clients and the dogs we work with (which is about 600 at this point)

Cons

We get a lot of error messages and sometimes the changes we make don't save, though it seems since your latest update this has been minimized. There are a few features that are not ideal for us, but it's probably because we're not actually using Monday for what it was designed for, we're making it work for our business model.

CR
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Cookie R.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love Monday, great help!

Reviewed 2 years ago

We have been able to capture many leads, keep things organize, and keep things running smoothly.

Pros

The flexibility of it, the ease of it, and all around help it gives!

Cons

Nothing that I can find, or think of at the moment.

DC
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Dominic C.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Despite some limitations, a great CRM!

Reviewed 2 years ago

Overall we use Monday.com daily to manage a number of different workflows internally.

Pros

It's super easy to use, and the boards are very flexible. The automations make designing a workflow for your team incredibly straight forward.

Cons

Some automations don't always work the exact way you want them, and there are limitations on some features e.g. graphing, which make the product less flexible than hoped for.

JG
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Javier G.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product

Reviewed 5 years ago

I can control from my cell phone everything that I need to keep track of. I can authorize quotes, payments, appointments.... wherever I am in a very expedite manner

Pros

It is completely open and easy to structure to your personal needs. Even though I was looking for a bpm, I am doing so much more with Monday (process control, finance, crm, internal messenger...)

Cons

The things that I am missing are due, not to the software itself, but to the type of package that I am subscribed to, if I switch to the Pro version I’d have everything I need

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Paul C.

Information Services,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We were after a simple a cost effective CRM and Mondays hits all of the elements that we required

Reviewed 6 years ago
Pros

I like the fact that we can have different sprints and pipelines and that we can all see what each other are doing. It makes our sales scrums very easy to manage and it gives us a great measurement tool to see how far down the pipeline we are moving with each customer. With the new GDPR regulations it has helped us to ensure that the information we have is simple to delete and move if required and it is obviously secure. The cost of Mondays is also very attractive and we feel that the dev elopement team there are really listening to customer feedback and are implementing great new features on an ongoing basis

Cons

I have to say that I have not really found anything that I don't like with the software. Perhaps one element that I may find useful is a diary planner that links to my outlook... but knowing Mondays, it probably has that function and I have just not worked it out yet!

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Cath P.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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How to improve your bottom line with Monday.com

Reviewed 2 years ago

Monday.com allowed many of our processes to be automated, created an improved collaborative approach and ability to easily report on key business risks, revenue , projects and opportunities.

Pros

Monday.com is a very easy to use platform with prebuilt templates to help get you started. Once you have your basics sorted, the opportunities to create greater efficiencies in your business are endless.

Cons

Email formatting is still on the to do list for improvement with limited options. There are work arounds but looking forward to the editing tools in email being expanded.

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Luís Felipe S.

Management Consulting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Alto grau de personalização traz alguma dificuldade de implementação

Reviewed 2 years ago
Pros

O alto grau de personalização é algo que realmente me agradou logo de cara. Você consegue integrá-lo nativamente aos outros módulos do Monday e ter um sistema operacional de trabalho bastante completo

Cons

O fato de ser altamente personalizável também traz alguma complexidade na implementação, é importante dedicar bastante tempo no planejamento para evitar retrabalho depois

Showing original review in Portuguese. See translation

SH
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Stephen H.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love

Reviewed 5 years ago

Monday keeps my team and I on task and helps us keep a transparent relationship with our clients.

Pros

Monday has fixed countless problems for my team and I! Use it daily to organize projects.

Cons

We love everything about Monday, from communication, to deadlines.

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Verified reviewer

Telecommunications, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Get Monday.com! It will change everything!

Reviewed 5 years ago

We had been using other programs, such as Trello and HubSpot. Having a programs that can do both jobs is a timesaver and a godsend!

Pros

Being able to create multiple boards for multiple projects just made everything easier! Having a one stop shop that covers both our CRM and task management is fantastiuc. So many ways to design the boards!

Cons

They do not have a free version, so you do have to pay for it. It can be pricey, but ultimately it is a good deal.

JM
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Joni M.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing!

Reviewed 2 years ago

This has been an absolutely amazing tool!

Pros

Organizing tasks and keeping track of progress.

Cons

The calendar could be improved to allow easier data entry from month to month. Especially when it stays relatively the same.

ME
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Mujtaba E.

Management Consulting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My new perfect assistant: Monday.com

Reviewed 2 years ago

At first, I was not eager to use it, but once i started it my management has been easier. To professional friends, my very first recommendation is Monday.com to manage their teams

Pros

Task Management. Now i don't forget my and my team's tasks. Besides time tracking for each task helps while paying salaries and monitoring the stuff

Cons

Sometimes it gets slow, However, it might be my computer problem