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Workforce Optimization (WFO)
Workforce management & optimization for contact centers
(4)
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Total
15
425
17
features in common
15
features in common
Bitrix24 user ratings
Top features
Client Database
HR Management
Drag & Drop
Workforce Optimization (WFO) user ratings
Top features
Reporting/Analytics
Performance Metrics
On-Demand Recording
Pricing
Starting from
$61/month
Value for money
What users say about Bitrix24's value for money
Categories in common
Total
15
125
17
features in common
15
features in common
NICE CXone user ratings
Top features
For Call Centers
CRM
Voice Mail
Workforce Optimization (WFO) user ratings
Top features
Reporting/Analytics
Performance Metrics
On-Demand Recording
Pricing
Starting from
$71/month
Value for money
What users say about NICE CXone's value for money
Categories in common