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SurveyLab vs FormAssembly Comparison

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Overview

SurveyLab is professional online survey software for any size of business, non-government organizations and professionals....

FormAssembly is a user-friendly, powerful web form and data collection platform that gets your data where you need it with...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

43

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

5

4

3

2

1

13

13

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.
Great value for money thanks ease of use and ease of multilanguage setup/translation.
They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.

Pros

The employees I've interacted with have all been delightful and friendly. The software is largely reliable.
This is great tool, especially when you don't know coding and you need to build a form and integrate with salesforce. We have built many forms so far and it works wonderful.
I love that I can create surveys on Form Assembly that make it very easy for the people completing the surveys to fill out. I get all of the information that I need in a clean and organized way.

Cons

No automatic saving of changes that can be forgotten.
I am a poor student so I can't afford the full version yet.
I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Cons

Error messages don't provide enough information at times to figure out what is wrong.
However, if you later want to go back and edit the questions present, or add one, the answers get completely screwed up.
To be specific, there should be a way to customize the error message when the form is filled incorrectly by the user. Right now, the error message the form generates is not user friendly.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features118
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attendee Tracking
  • Authentication
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Document Imaging
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Registration
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Filtering
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Live Results Tracking
  • Marketing Automation
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Registration
  • Online Tests
  • Onsite Registration
  • Panel Management
  • Paper-Based
  • Payment Processing
  • Performance Metrics
  • Presentation Tools
  • Process Control
  • Process/Workflow Automation
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Remote Data Capture
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Version Control
  • Video Support
  • Visual Analytics
  • Web Forms
  • Website Integration
  • Weighted Questions
  • Widgets
  • Workflow Management
  • Total features64
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Application Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attendee Tracking
  • Authentication
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Document Imaging
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Event Registration
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Filtering
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Live Results Tracking
  • Marketing Automation
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Registration
  • Online Tests
  • Onsite Registration
  • Panel Management
  • Paper-Based
  • Payment Processing
  • Performance Metrics
  • Presentation Tools
  • Process Control
  • Process/Workflow Automation
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Remote Data Capture
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SMS Messaging
  • SMS Polling / Voting
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Version Control
  • Video Support
  • Visual Analytics
  • Web Forms
  • Website Integration
  • Weighted Questions
  • Widgets
  • Workflow Management

Integrations

  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations24
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurveyLab vs. FormAssembly

See how SurveyLab and FormAssembly stack up against each other by comparing features, pricing, ratings, integrations, security & more.