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SurveyLab vs Qualtrics CoreXM Comparison

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Overview

Category Leaders

SurveyLab is professional online survey software for any size of business, non-government organizations and professionals....

Category Leaders

Qualtrics CoreXM is a survey management tool designed to help businesses collect feedback and provide insight into brand...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

55

5

4

3

2

1

50

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

373

5

4

3

2

1

290

75

8

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

RA

Ruby A.

Great value for money thanks ease of use and ease of multilanguage setup/translation.
AvatarImg

Thierry D.

They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.
AvatarImg

Waqas S.

Pros

It's easy to learn, easy to use, and even easy to teach. I love this software and would love to become some sort of certified expert user if at all possible.

HS

Hira S.

I love the flexibility of options in terms of how you can deploy questions and the type of questions you can ask using this software. What you can do with the data afterward is just as excellent too.

AR

Anonymous Reviewer

What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey.

CE

Cody E.

Cons

No automatic saving of changes that can be forgotten.

KO

Krystian O.

I am a poor student so I can't afford the full version yet.

AR

Anonymous Reviewer

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.
AvatarImg

Krystian W.

Cons

There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.

AR

Anonymous Reviewer

Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago.

SL

Stewart L.

The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features114
  • 360 Degree Feedback
  • AB Testing
  • API
  • Access Controls/Permissions
  • Ad hoc Analysis
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Assessment Management
  • Audience Targeting
  • Autofill
  • Automatic Grading
  • Behavior Tracking
  • Benchmarking
  • Brand Guidelines
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Campaign Segmentation
  • Change Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Complaint Monitoring
  • Conditional Logic
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Coding
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Full Text Search
  • Funnel Analysis
  • Heatmaps
  • Idea Management
  • Landing Pages/Web Forms
  • Live Results Sharing
  • Market Data Analysis
  • Media Analytics
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • Multivariate Testing
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Phone-Based
  • Predictive Analytics
  • Predictive Pricing Models
  • Presentation Tools
  • Pricing Analytics
  • Prioritization
  • Product Data Management
  • Profitability Analysis
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Media Monitoring
  • Split Testing
  • Statistical Analysis
  • Status Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Visual Analytics
  • Visual Editor
  • Web Tracking
  • Website Integration
  • Website Monitoring
  • Weighted Questions
  • Widgets
  • Workflow Management
  • Total features93
  • 360 Degree Feedback
  • AB Testing
  • API
  • Access Controls/Permissions
  • Ad hoc Analysis
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Assessment Management
  • Audience Targeting
  • Autofill
  • Automatic Grading
  • Behavior Tracking
  • Benchmarking
  • Brand Guidelines
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Management
  • Campaign Segmentation
  • Change Management
  • Churn Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Complaint Monitoring
  • Conditional Logic
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Coding
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Triggered Actions
  • Face-to-Face
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Full Text Search
  • Funnel Analysis
  • Heatmaps
  • Idea Management
  • Landing Pages/Web Forms
  • Live Results Sharing
  • Market Data Analysis
  • Media Analytics
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multiple Question Types
  • Multiple User Accounts
  • Multivariate Testing
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Phone-Based
  • Predictive Analytics
  • Predictive Pricing Models
  • Presentation Tools
  • Pricing Analytics
  • Prioritization
  • Product Data Management
  • Profitability Analysis
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Rater Selection
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Media Monitoring
  • Split Testing
  • Statistical Analysis
  • Status Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Test Scheduling
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Visual Analytics
  • Visual Editor
  • Web Tracking
  • Website Integration
  • Website Monitoring
  • Weighted Questions
  • Widgets
  • Workflow Management

Integrations

  • Total integrations16
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations59
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk