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SurveyLab Features

Features Summary

Functionality

4.8

/5

55

Total features

114

11 categories

SurveyLab features

360 Degree Feedback
API
Access Controls/Permissions
Alerts/Notifications
Annotations
Anonymous Feedback
Assessment Management
Autofill

Common features of Market Research software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Benchmarking
Charting
Conditional Logic

Price starts from

49

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

55

Price starts from

49

Per month

visit website

Total Features

114

Unique features

  • NPS of Employees

  • Annotations

  • Presentation Tools

  • Online Tests

Functionality

4.5

/5

8.8K

Price starts from

25

Per month

visit website

Total Features

53

Features in Common

49

Unique features

  • Sentiment Analysis

  • Engagement Tracking

  • Template Management

  • Activity Dashboard

Functionality

4.2

/5

5.6K

Price starts from

20

/user

Per month

visit website

Total Features

205

Features in Common

51

Unique features

  • Pipeline Reports

  • Expense Tracking

  • Sales Planning

  • Contract/License Management

Common SurveyLab comparisons

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SmartSurvey logo
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Nfield logo
SurveyLabvsNfield
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Zoho Survey logo
SurveyLabvsZoho Survey
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Alchemer logo
SurveyLabvsAlchemer

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect tool for academic research

Reviewed 5 years ago
Pros

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

Cons

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution & excellent Customer Care

Reviewed a year ago

My experience with SurveyLab

Pros

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

Cons

At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good alternative to Google Forms

Reviewed 3 years ago

Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

Pros

- Standalone software which is not part of Google Suite - Accessible to non-Google account users

Cons

- Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent!

Reviewed a year ago

I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations

Pros

The robust of the platform, API integration and good capabilities to c8stom surveys

Cons

I don't have any problem with the platform may be I hope that little bit improve for Look and feel

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best customer support ever!

Reviewed a year ago

Excellet experience. Particularly the speed of support that wasprovided quickly and very efficiently.

Pros

SurveyLab is intuitive and easy to use. It has all the features needed for designing a good survey. It is simple to set up. Customer can also pay on monthly bases, which is great for customers who use surveys intermittently.

Cons

I like everything about it, particularly user-friendliness.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for money thanks ease of use and ease of multilanguage setup/translation

Reviewed 3 years ago

Excellent

Pros

Ease of use Design tool efficiency Multilanguage setup Super fast and efficient support (technical & commercial)

Cons

I really feel like being a very difficult customer if i write here someting i do not like. For the price, it is certainly a top solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SurveyLab for UX research purposes

Reviewed 10 months ago
Pros

I like the most access to a wide range of question formats.

Cons

What I like least about SL is that not all features are intuitive in use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 2 years ago
Pros

We were on the lookout for an all-in solution for one of our client and we were especially looking out for a solution proposing advanced analytics. We have been pleasantly surprised by SurveyLab on all fronts. Taking over the software was easy and we have been able to quickly deploy complex surveys in different languages and which required a lot of logic conditioning. The software was quickly adopted by our agents and the supervision was made easy because of the great backend structure. We have had a few questions during the exploitation phase and we have received a stellar customer support from SurveyLab. Overall we will be using the product again for our next campaigns and we highly recommend it to other companies. Thank you SurveyLab!

Cons

Nothing we did not like per se. However the reporting sometimes required a bit of reformating before to be able to send the reports across to our final users. Not a deal breaker!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly tool

Reviewed 2 years ago

I tested 7-8 tools before choosing SurveyLab and i found it one of the best tool that comply with GDPR.

Pros

Simple User Friendly inexpensive Fast customer support GDPR compliance

Cons

Customization in question text was limited

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great bit of kit, good alternative to Surveymonkey

Reviewed 3 years ago

It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I want to!?)

Pros

It's got loads of functionality within each price plan and the developers are releasing lots of new functionality all the time.

Cons

Not a lot I don't like about it to be fair - I think it ticks a lot of boxes. Maybe they could email more hints and tips or news of new function releases?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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easy to use employees testing

Reviewed a year ago

Used as a knowledge testing platform for employees. Very good feedback from users and analytics.

Pros

Range of customization, multichanneling, well worked out UI.

Cons

Too deep diversifications of functionalities between subscription plans

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Strongly recommend mySurveyLab.com

Reviewed 6 years ago

I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions. Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge. I strongly recommend mySurveyLab.com!

Pros

- great support team - various functions - low price - professional statistics in different file formats

Cons

- It's hard to find any cons

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great mobile app for offline survey collection

Reviewed 4 years ago

The software is very easy to use. I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint.

Pros

Great mobile app for offline data collection. The tool just does the job. I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem. This feature is a life saver.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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mySurveyLab - flexible and very intuitive tool

Reviewed 6 years ago

mySurveyLab offers a very well prepare suite that contain questioner creation, communication with respondents and statistic tool. mySurveyLab has helped us a lot to run smoothly and efficiently feedback exercises and collect data in many projects we run for our clients.

Pros

mySurveyLab is easy to use and very intuitive tool

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product & Value for Money

Reviewed 2 years ago
Pros

My company was looking for a survey tool we could use to measure brand awareness among our core markets. We evaluated multiple options based on pricing, features, and customer support, and SurveyLab came out on top. They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to. In addition, customer support on projects was almost always within 24 hour turnaround, and extremely communicative. We've had a great experience so far.

Cons

As SurveyLab is a survey-focused product, it might not have as advanced features for full data analytics analysis as other platforms that are more analytics focused. However, the survey functionality itself is very advanced, and suited all the needs of our company.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The best tool if you want to gather data quickly

Reviewed 6 years ago

It's neat and makes it possible for us to conduct interviews easily and quickly. Building a questionnaire is simple and once the answers are collected it generates comprehensible reports. Above all, mysurveylab.com makes it possible for us to reduce the cost and time spend on research projects. Also, it's very user-friendly. I definitely recommend mysurveylab.com and encourage everyone to try it out.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great survey toole. Easy to use.

Reviewed 3 years ago

MySurveyLab is great tool both for big research projects and quick surveys. The real power of the software is that you can start in minutes with any project. The software is doing really well with big sets of data. This is super cool as even if you collect hundreds of thousands of responses for a single survey the access to the reports is super quick.

Pros

You can start in minutes, ready to use survey templates for even quicker start, mobile app

Cons

It is hard to find any weak points. I guess there are no.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product and Wonderfully attentive Service

Reviewed 3 years ago

easy online survey system for my research needs, with Hebrew and right-to-left support and flexibility all over the system.

Pros

The MySurveyLab system is a very simple but rich modular survey platform. Easy to design, use and deploy. And their technical and customer service is fast, attentive, professional and considerate.

Cons

export files could use some modularity, but it is absolutely great and simple.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Sleek and flexible question design

Reviewed a year ago
Pros

The survey designer was very easy to use and I especially like how the matrix question formatting looks. From a user perspective, the mobile experience is great.

Cons

I have only written small-scale surveys so I can't share experience with the performance with a very large response pool

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent tool for marketing research

Reviewed 7 years ago

It's a very cool software. It's neat and makes it possible for us to conduct interviews easily and quickly. Building a questionnaire is simple and once the answers are collected it generates comprehensible reports. Above all, mysurveylab.com makes it possible for us to reduce the cost and time spend on research projects. Also, it's very user-friendly. I most definitely recommend mysurveylab.com and encourage everyone to try it out.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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User friendly, great support

Reviewed 6 years ago

mysurveylab.com customer support is outstanding. They answer is always quick and to the point. It is a real pleasure to work with them. The software itself is easy to use, and what is impotent for me it provides excellent multi-language survey features.

Pros

great user support, great multi-language surveys

Cons

No cons were added to this review

Vendor response

Many thanks. Our happy customers are real motivation for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best on market

Reviewed 6 years ago

Mysurveylab is really fast in comparison to other tools on market. You don't have to wait for every single piece of data. They have best cross tabulation I ever use. Real if you need this functionality there is no better option.

Pros

Functionalities like SPSS, Heat maps, Cross tabulation and report filters.

Cons

Help is not always helpful

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Surveys, Great Customer Service!

Reviewed a year ago

Great customer service

Pros

I created a survey that was for blind users, and the accessibility features worked well!

Cons

I am a poor student so I can't afford the full version yet

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Advanced software useful & cheap

Reviewed 6 years ago

Our company used mySurveyLab - really high quality. Software is easy, everything is clear. Many useful features. Customer support on the highest level.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Experience

Reviewed 6 years ago

I'm 3 years client of the company. The cooperation is excellent. Customer Support respond immediately.

Pros

No pros were added to this review

Cons

No cons were added to this review