SurveyLab Features

SurveyLab

Survey software and questionnaire tool

4.87/5 (39 reviews)

SurveyLab Feature Summary

  • 360 degree feedback
  • Advanced response collection (email, web, popup, web widget)
  • Advanced skip logic
  • Application integration
  • Authentication
  • Automatic notifications
  • Automatic reminders
  • Branching
  • CRM integration
  • Collaboration tools
  • Complete survey branding control
  • Conditional logic
  • Contact database
  • Content filtering
  • Cross tab reports
  • Custom fields
  • Custom forms
  • Customizable branding
  • Customizable questions
  • Data import/export
  • Drag & drop interface
  • Email integration
  • Email invitations & reminders
  • Email notifications
  • Enhanced security (HTTPS/SSL)
  • Event triggered actions
  • Export survey results (SPSS, Excel, PDF, PowerPoint, csv)
  • Feedback automation
  • Feedback collection
  • Filtered views
  • Graphical data presentation
  • Market research
  • Mobile surveys
  • Multi-channel distribution
  • Multi-language
  • Multi-language support (right-to-left, Unicode)
  • Multi-user support
  • Multiple user accounts
  • Online and mobile surveys, questionnaires, tests and forms
  • Process control
  • QR Codes
  • Question library
  • Real time analytics
  • Real time reporting
  • Real-time reports
  • SMS integration
  • SMS surveys
  • SSL security
  • Slack integration
  • Social media integration
  • Survey management
  • Surveys & feedback
  • Text analysis
  • Third party integration
  • Trend analysis
  • Website integration
  • Zendesk integration

Competitor Feature Comparison

360 Degree Feedback
API
Application Integration
Authentication
Automatic Notifications
CRM Integration
Collaboration Tools
Conditional Logic
Contact Database
Content Filter
Custom Fields
Custom Forms
Customizable Branding
Customizable Questions
Data Import/Export
Drag & Drop Interface
Email Integration
Email Invitations & Reminders
Email Notifications
Event Triggered Actions
Feedback Automation
Feedback Collection
Filtered Views
Multi-Channel Distribution
Multi-Language
Multiple User Accounts
Process Control
Question Branching
Question Library
Real Time Analytics
Real Time Notifications
Real Time Reporting
Reminders
SMS Integration
SSL Security
Social Media Integration
Survey Management
Surveys & Feedback
Third Party Integration
Trend Analysis
Website Integration
Widgets
Learn moreCompare App
360 Degree Feedback
API
Application Integration
Authentication
Automatic Notifications
CRM Integration
Collaboration Tools
Conditional Logic
Contact Database
Content Filter
Custom Fields
Custom Forms
Customizable Branding
Customizable Questions
Data Import/Export
Drag & Drop Interface
Email Integration
Email Invitations & Reminders
Email Notifications
Event Triggered Actions
Feedback Automation
Feedback Collection
Filtered Views
Multi-Channel Distribution
Multi-Language
Multiple User Accounts
Process Control
Question Branching
Question Library
Real Time Analytics
Real Time Notifications
Real Time Reporting
Reminders
SMS Integration
SSL Security
Social Media Integration
Survey Management
Surveys & Feedback
Third Party Integration
Trend Analysis
Website Integration
Widgets
Learn moreCompare App
360 Degree Feedback
API
Application Integration
Authentication
Automatic Notifications
CRM Integration
Collaboration Tools
Conditional Logic
Contact Database
Content Filter
Custom Fields
Custom Forms
Customizable Branding
Customizable Questions
Data Import/Export
Drag & Drop Interface
Email Integration
Email Invitations & Reminders
Email Notifications
Event Triggered Actions
Feedback Automation
Feedback Collection
Filtered Views
Multi-Channel Distribution
Multi-Language
Multiple User Accounts
Process Control
Question Branching
Question Library
Real Time Analytics
Real Time Notifications
Real Time Reporting
Reminders
SMS Integration
SSL Security
Social Media Integration
Survey Management
Surveys & Feedback
Third Party Integration
Trend Analysis
Website Integration
Widgets
Learn moreCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


5 reviews

SurveyLab Feature Reviews

25 reviewers had the following to say about SurveyLab's features:

Jakub S

Great survey toole. Easy to use.

2019-06-09

MySurveyLab is great tool both for big research projects and quick surveys. The real power of the software is that you can start in minutes with any project.

Pros

You can start in minutes, ready to use survey templates for even quicker start, mobile app

Cons

It is hard to find any weak points. I guess there are no.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jakob Larsen

Great mobile app for offline survey collection

2018-02-04

I can quickly create a survey and collect feedback.

Pros

I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
shirley ferber

Excellent product and Wonderfully attentive Service

2019-10-29

easy online survey system for my research needs, with Hebrew and right-to-left support and flexibility all over the system.

Pros

The MySurveyLab system is a very simple but rich modular survey platform.

Cons

export files could use some modularity, but it is absolutely great and simple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julien Le Mesle

Great Product

2020-06-22

Pros

Taking over the software was easy and we have been able to quickly deploy complex surveys in different languages and which required a lot of logic conditioning.

Cons

However the reporting sometimes required a bit of reformating before to be able to send the reports across to our final users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kirill Leonov

Positive experience - all aspects

2018-06-27

We had a theory regarding our product and needed to conduct a survey to prove it right or wrong, The results were very, very helpful.

Pros

The survey was easy to create.

Cons

The service did not accept cards so I had to make a wire transfer. It was not a big problem anyway.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from MySurveyLab


Hi Kirill. Thanks for nice words. We are working on the card payments for the sampling services, so next time we will be ready. :) We currently do support cards for all our subscription plans.

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Grzegorz Kot

Best on market

2016-12-21

You don't have to wait for every single piece of data. They have best cross tabulation I ever use.

Pros

Functionalities like SPSS, Heat maps, Cross tabulation and report filters.

Cons

Help is not always helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruby Au

Great Product & Value for Money

2020-09-02

Pros

My company was looking for a survey tool we could use to measure brand awareness among our core markets.

Cons

As SurveyLab is a survey-focused product, it might not have as advanced features for full data analytics analysis as other platforms that are more analytics focused.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Lantigua

Great survey tool

2019-05-17

Its easy, scales the survey a according to the device, has unlimited questions and answers.

Pros

One of the best things about my survey lab is that theres NO NEED no install additional softwares.

Cons

Like adding some branding to the survey

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Izotov Oleksandr

Mysurveylab - excellent solution

2016-11-28

Great survey software and professional customer support.

Pros

functionality, support, loyalty, cost, continuous improvement

Cons

need a more modern interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Princess Swan

Using MySurveyLab

2018-02-08

Pros

It also integrates with many CRM tools, which is a plus.

Cons

The starter prices are great, though the professional monthly package can become expensive compared to free survey tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Marcin Popiel

Strongly recommend mySurveyLab.com

2016-11-03

This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems.

Pros

- great support team - various functions - low price - professional statistics in different file formats

Cons

- It's hard to find any cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susanna Koops

Best survey software for students

2019-11-04

It's easy to use and to figure out.

Pros

Being able to collabortate with other users on a survey was quite nice as well.

Cons

The limit to the results in the free version.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joanna Lewandowska

User friendly app, great support

2016-06-17

This app is easy in use, the interface is user friendly and the support is very kind and helpful.

Pros

great user support, great multi-language surveys

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Krystian Wasilewski

Verified Reviewer

Perfect tool for academic research

2017-09-22

Pros

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process.

Cons

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Joanna Lewandowska

Verified Reviewer

User friendly, great support

2016-06-04

The software itself is easy to use, and what is impotent for me it provides excellent multi-language survey features.

Pros

great user support, great multi-language surveys

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No

Response from 7 Points Ltd.


Many thanks. Our happy customers are real motivation for us.

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Amir Jabbar

User friendly tool

2020-07-13

I tested 7-8 tools before choosing SurveyLab and i found it one of the best tool that comply with GDPR.

Pros

Simple User Friendly inexpensive Fast customer support GDPR compliance

Cons

Customization in question text was limited

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Artur Pruszko

mySurveyLab - flexible and very intuitive tool

2016-06-15

mySurveyLab has helped us a lot to run smoothly and efficiently feedback exercises and collect data in many projects we run for our clients.

Pros

mySurveyLab is easy to use and very intuitive tool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jan Brynczak

Great features and value for money

2019-09-20

Pros

I love the user interface and how easy I can create survey. Usually I am in a hurry and with MySurveyLab I can have my project ready literally in 5 minutes.

Cons

Hard to find any. Just love the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Thierry Devresse

Great value for money thanks ease of use and ease of multilanguage setup/translation

2019-11-28

Excellent

Pros

Ease of use Design tool efficiency Multilanguage setup Super fast and efficient support (technical & commercial)

Cons

I really feel like being a very difficult customer if i write here someting i do not like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Timea Balajcza

Verified Reviewer

Very satisfied with mySurveyLab online surveys

2016-05-31

mysurveylab.com online surveys has helped us learn about expectations of our new customers and maintain good and long-term relations with existing ones. mysurveylab.com has been doing an excellent job for us.

Rating breakdown

Ease of use

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Project Manager (Research field) (Telecommunications company, 10001+ employees)
Verified Reviewer

The best tool if you want to gather data quickly

2016-05-27

Building a questionnaire is simple and once the answers are collected it generates comprehensible reports. Above all, mysurveylab.com makes it possible for us to reduce the cost and time spend on research projects.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Yuliia Manetska

Verified Reviewer

Great choice for Bachelor thesis research

2018-03-29

Pros

I easily shared my survey, downloaded results and attached them to my thesis.

Cons

I can't find any cons except it' only sometimes hard to find some features. But it is a really good tool in general.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Agnieszka Szewczyk-Biedrzycka

Excellent tool for marketing research

2015-03-10

Building a questionnaire is simple and once the answers are collected it generates comprehensible reports. Above all, mysurveylab.com makes it possible for us to reduce the cost and time spend on research projects.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tomasz Grabowski

Efficient software with great support

2016-11-02

We've been conducting our surveys with MySurveyLab for many years now.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from mySurveylab


Thanks for very nice words.:) We are always happy to help.

Read more
Michael C.

Easy, effective, and great value

2019-12-04

Pros

It's clean, user-friendly, and professional from both the front and back end. Surveys can be created in different languages (such as Chinese) which is very helpful.

Cons

Depending on the sample you are trying to achieve, the limit of 1,000 respondents for their basic plan could be considered low.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more