MyTime Scheduler is designed to make scheduling easy for any business size, from sole proprietors to multi-location or multi-staff businesses. MyTime’s appointment booking software is flexible and fully customizable: Enter custom or preset services, durations, prices, and choose how online appointment requests are approved. Scheduler lets you take credit card payments online or in-person for a flat 2.69% processing fee.
The software lets you set custom prices for specific clients. Clients see their own special prices when they go on MyTime to book.
With all your scheduling in one place, you can see client history, notes, and run reports that give you important insights into your business, such as revenue, client retention, and payroll for your employees, among others. All your client and appointment data integrates into MyTime’s marketing software so you can easily create campaigns.
MyTime's simple layout gives you full control over your schedule, availability, and prices.
Online marketing is serious business. Delivering the right message at the right time is crucial to standing out from your competitors. MyTime Marketing lets you send automated email and SMS messages triggered by events such as birthdays, approved bookings, and upcoming appointments – or if a client hasn’t come in for a long time. Interactive appointment confirmations also help cut down on no-shows, and you can also enforce cancellation fees with MyTime Scheduler.
A library of ready-to-use templates lets you send promotions, happy-hour specials, holiday reminders, announcements, schedule changes, and invitations. You can edit templates to make them your own and automatically insert personal information like names, dates, and services with the click of a button. You can also create custom promo codes to reengage clients – no coding needed.
MyTime Marketing not only helps you engage existing clients; it also grows your business through partnerships, SEO, and online presence management.
MyTime Listing Manager pushes your business profile to 150 different directory sites, ensuring clients can find you anywhere on the web, including Google, Facebook, Yahoo, Yelp, Foursquare, Yellow Pages, and Superpages. Listing Manager ensures your hours, location, and service menu are always up-to-date across all your listings. This can substantially improve your SEO and visibility online with no effort on your end, making it a powerful customer acquisition tool.
Research shows that just one negative review can decrease sales up to 9%. MyTime Reputation Manager monitors reviews written about your business across the web and alerts you via email or SMS if a negative one comes in. You can immediately respond to negative reviews and turn the situation around in your favor, as well as thank clients leaving positive reviews.
MyTime is equipped with an instant messaging tool that lets you keep all your conversations with clients in one place. MyTime Communicator is included for free with Scheduler.
Messages automatically send as SMS, email, or push notifications to the MyTime mobile apps – and you can send text or photos. Communicator makes it easy to stay in touch with your clients without giving up your personal cellphone number.
MyTime Communicator keeps conversations between you and clients in one place.
MyTime lets you take payment for appointments and products. You can add tips and calculate sales tax from the website or mobile app. It charges a 2.69% flat processing fee for credit card transactions. Clients’ cards remain on file for their next appointment so you can charge with one click.
The software also lets you set up and track inventory for products, which can be added on to service charges. Inventory alerts let you know when you’re low on stock, and reports let you see all your sales data, anytime.
MyTime POS processes payments for appointments and products.
Launched in 2012, MyTime Marketplace is used by millions of people looking for appointments every month. A Marketplace profile boosts your reach by featuring your company where people go to find the services they need. Clients can see your service menu, reviews, and appointment availability. When clients discover your MyTime profile and book an appointment with you, you’re immediately notified.
Through MyTime’s partner integrations, your profile is also featured across a network that includes Google, Facebook, Local.com, Yellow Pages, Superpages, Citysearch, and others. Profiles are mobile-optimized to increase search ranking and make it easier for clients to book.
Most popular features of all Customer Management apps
Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.
25 reviewers had the following to say about MyTime's features:
Pros
Ease of use Layout and design Ability to book appointments is super easy The dashboard is a great way to view a snapshot of the business
Cons
Reports could be better and provide more comprehensive detail Schedule design needs some improvement to be easier to read Payment processing is somewhat iffy Social media review feature doesn't fully work
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Very impressed with this suite of practice tools - online appointments and payments, full POS with direct deposit, keeps your practice profile updated on 150 websites (yelp, google, facebook, etc), email and text message reminders, practice marketing, inventory management, online reputation manager, lots more.
Pros
Great user interface and mobile apps. Quite easy for the practitioner and client to use!
Cons
None! They really thought things through quite well.
Rating breakdown
Time used: Less than 6 months
IT HELPS ME TO MANAGE THE RECORDING OF MY FIELD SERVICE TIME.
Pros
ALSO, I LIKE THE STATISTICS FEATURE OF THIS SOFTWARE.
Cons
THE NAME SORT FEATURE OF THIS SOFTWARE CANNOT MERGE WITH YOUR CONTACT LIST ON THE PHONE.
Rating breakdown
Time used: 2+ years
Frequency of use: Monthly
Likelihood to recommend
I can block off times when I’m unavailable, sync my appointment schedule with my Google calendar so I can see personal and business appointments in one place, send emails and text messages directly to clients from my dashboard, and I love that I can customize special prices for certain clients and even use discount coupon codes for holiday discounts.
Pros
The customer support team are super responsive and helpful, and are always open to feedback and ideas for system enhancements.
Cons
I'd love to be able to use MyTime for group workshops and classes.
Rating breakdown
Time used: 1-2 years
It has helped make running my business easier.
Pros
I like that it integrates with our website and google and automatically sends out requests for reviews, appointment reminders and follow ups.
Cons
They are missing some key reports for running a business.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Being able to do scheduling and marketing including payment for service all in one place has been absolutely great!!
Pros
They are Always looking for feedback so they can better your experience!!
Cons
None really just hoping they come up with a way to import contact from my phone to the MyTime client database with just a few clicks!!
Rating breakdown
Time used: 1-2 years
They've even developed an intake feature when I asked for one!
Pros
Easy to use, except for their POS
Cons
This cap terra.com review survey won't accept my business email address
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering MyTime
Offer free card readers
Mytime offers a really great on the go app that allows me to manage my clients from anywhere. They have very involved costumer service that listen and that are constantly looking for ways to improve their product.
Pros
Great on the go client confirmations and management. I can just do about anything from my cell phone.
Cons
There can be minor glitches at times, however when I send in feedback about them they are fixed quickly and I get a follow up call about what they are doing to ensure the fix.
Rating breakdown
Time used: Less than 6 months
Pros
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Cons
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
With the app we can schedule appointments and input client information, call and message clients and check out analytic info.
Pros
Message customers from app.
Cons
I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.
Rating breakdown
Time used: Less than 6 months
Significantly reduces administrative time, so I can spend more of my time making money and taking care of my clients.
Pros
MyTime isn't just scheduling; it takes care of all things related to managing a company, including employee time sheets, customer communications, online marketing, and sales tracking.
Cons
Would be nice to make notes per session and client, rather than one long list of notes per client. As a small start-up, cost is our biggest barrier to entry; it's about twice that of some of the competitors. I recognize that all the services it address likely makes this worthwhile, however, and we'll keep an eye on this product as part of our growth model.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
It has boosted our business with reviews, time management and keeping everything in one place.
I have had some technical strangeties with the tagged customer promo email blasts. For this reason, along with the absence of automated campaigns, whereby I can send out a series of emails in sequence, I could not give out higher stars in some productivity areas.
Pros
Communicates with customers. No fuss appointment managing.
Cons
Some bugs need to be worked out in area of email contacts and more automation capacity.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering MyTime
Great continuous improvements and enhancements. Perfect for my business model.
My Time has created and delivered professional business management from marketing to online services to in depth business reports that analyze not just profits but what IS profitable!
My Time has created and delivered professional business management from marketing to online services to in depth business reports that analyze not just profits but what IS profitable!
With the app I am able to create client profiles at the same time as their appointment, provide a quote on services so there are no surprises, receive payment, appointment creation and reminders to reduce no shows and unfilled bookings, create recurring appointments for repeat business, provide a thorough menu, set up marketing and promotions a year out, setup feedback/review opportunity for the client, product codes and discounts, and reminders for recurring treatments.
Pros
What I like most is the scheduling calendar and my personal calendar are synchronized to reduce conflicts between my personal and business schedule and I can adjust pricing for sm
Cons
I can't think of anything I don't like.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering MyTime
It's easy to learn. Ensure to click on all the features and try them out to familiarize yourself with ALL of its capabilities. It will make life so much easier for you because your marketing and administration will work for you in the background so you can concentrate on the client in front of you.
Great product for scheduling of service , website integration works well with my site.
Pros
It's adaptability to my type of business
Cons
Lotta glitches in the system when customers are trying to schedule
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering MyTime
Don't price me out of the software. it appears you guys keep finding different ways of Add more charges. As of now the software is valuable but keep upping the prices and you know someone with a small business like mine will have to find services elsewhere. My current monthly spend is $455 right now with you guys.
Pros
What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful.
Cons
The only downside is that there is only a daily preview of the calendar and you can't get a whole view of the entire day, but you need to scroll up and down the app.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time.
Pros
I can keep all of my info in one place instead of having communications in my phone, email marketing on another site, scheduling on yet another site, and so on.
Cons
All of my suggestions or feedback that I send to MyTime relating to the software are actually addressed and they let me know when the changes are complete.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering MyTime
This software makes it easy for me to spend more time taking care of my customers because I spend a lot less time on administrative work. My customers also feel much more connected to me because of the options available for booking, communicating, etc.
I like the option of a cloud based solution I can view from anywhere as well as the reputation management and marketing options.
Pros
I thought the on-boarding process was excellent. The software is fairly intuitive but Mytime provides great support where other providers just sell the program and you are on your own.
Cons
There was a minor glitch using an old version of windows and every once in a while the site will go down for a couple of minutes.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering MyTime
If you run a Pet Grooming business, get this scheduling program. It is much more robust than Kennel Connection, 123 Pets or any of the other options available.
it's affordable and I can schedule for two different locations.
Overall great software that can get many things done in one place.
Pros
It is an online scheduling software that offers a wide array of features to include: staff management, 2-way messages, point a sale, client management, online bookings, and the list goes on.
Cons
So far am not seeing the downside yet but am still exploring
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Pros
Easy to track our sales and products. Customers have actually complimented us about how easy to book online.
Cons
Our only advice to MyTime is keep it up! MyTime did a lot of handholding and phone training with us though so the ymade switching as painless as possible. worth it!
Rating breakdown
Time used: 6-12 months
Likelihood to recommend
Recommendations to others considering MyTime
there's a lot of scheduling software out there now!! MyTime is one of the best. We chose it because it's so easy to use, does everything you need, and actually saved us a lot of money compared to others. Do your homework and see what's out there.
well its simple and effective,yet its fair priced ,yet you can do marketing,and keep the info under control,in your record .
