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NCR Counterpoint vs Primaseller Comparison

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Overview

NCR Counterpoint is a point of sale & inventory management system that allows you to run your business via a touchscreen...

Primaseller is a cloud-based multichannel inventory management, order management and point of sale (POS) system for offline & online retailers

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

100

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.6

5

4

3

2

1

31

27

12

12

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.6

5

4

3

2

1

20

9

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The feature I like most about this software is that I can favorite reports and functions to my home page for easy navigation every day. I also like that I can customize my reporting.

Jaime S.

Sabrina helps us maintain, develop and keep up our website, and she is terrific. They are responsive and helpful, and really try to help us understand and solve problems.

GF

Gary F.

At the time of service, customer service was great. Always someone available to help which is very important.

LB

Liz B.

Pros

Support is amazing and they really do solve your issues. Primaseller is a clear winner in comparison to LightSpeed you need to purchase WooCommerce plugin.

Imran B.

The customer service over the chat is great. The articles explaining processes is fantastic.

JD

Jake D.

An easy to use & clutterless software with great UI/UX. We loved that they are always there to listen and solved all issues quickly.

SG

Saurabh G.

Cons

It has made our life harder, and we are losing business because we are spending so much time dealing with constant problems with the system.

SM

Sarah M.

Updates are expensive and require additional installation expenditures. The vendor charges some ludicrous prices for supplies, and they are expensive on support.

DM

David M.

The documentation is terrible. The user forum is truncated to one year of comments and not monitored by NCR, so there is no answer to requestions.

SD

Stephanie D.

Cons

Manual entry of data used to create a lot of errors earlier. With this software we are getting automatic sync of inventory and sales data with Quickbooks.

PL

Philip L.

We were looking for a one stop shop for our order management & inventory processing, and Primaseller helped us do just the same.

AG

Ankit G.

Not the easiest to navigate or understand how to set it all up. Does not give live shipping quotes.

NN

Natalie N.

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features2
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Accounts
  • Customizable Reports
  • Discount Management
  • Employee Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-time Updates
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Warehouse Management
  • eCommerce Management
  • Total features45
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Accounts
  • Customizable Reports
  • Discount Management
  • Employee Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real-time Updates
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Warehouse Management
  • eCommerce Management

Integrations

  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations16
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk