NetHunt CRM Reviews

All CRM tasks can be handled inside Gmail. The user interface is completely customisable and adding new fields to records is simple and efficient. Creating new records for any task (contacts, leads, service etc) is very simple and the customisable views are just so handy for a quick visual look at what is happening in your business. NetHunt CRM works quickly and it's integration with Zapier has literally saved us hours each week and made previously manual tasks completely automated.

The follow up reminder system, although functional, is a little basic in that (at the time of this review) you can only set up one reminder for a record or email at one time. It would be nice if you could have more than one follow up reminder per record or email and have these on a schedule. This of course can be done easily using Zapier but if you're not using a paid subscription to Zapier it will add another cost. This is a minor con though and with some discipline there are simple and effective workarounds

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out. I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

collating information, pulling reports and following other colleagues

can't build detailed itinerary breakdowns for each client and booking.

I love the customizability and the way the software integrates with Gmail. If you are tech savvy and like to customize things you're own way, this is the software for you.

A little expensive when you start adding multiple users - especially if you use an upgraded service level.

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform. - Intuitive User Interface with low - The starter version includes API access which is not common in CRM platforms - Pricing is the lowest compared to Streak and others

- Lacking report features - Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)

Very impressed with just how easy it is to get NetHunt up and running and how seamless it is to manage your pipeline using Gmail as the backbone. In your Gmail or Google Calendar and want to link a message or calendar entry to a deal, contact, or company? Click on the handy little NetHunt logo icon and connect it right up to whatever it pertains to, in a few seconds, with no more than 2 or 3 clicks. It's customizable if you want it to be. Email templates, open tracking, and link click tracking for emails is the icing on the cake. It doesn't feel like a chore to keep NetHunt CRM updated - it just works.

Not a lot that I can say about NetHunt in terms of things I dislike or are negative so far. Every system has its quirks, strong points, and weak points - it's all about what you make of it.

I liked how easy NetHunt was to set up and customize and I loved the workflows that you can customize and create. It's all super easy as well being that it's built right into Gmail so you don't have to learn an entirely new software.

The biggest cons I see is that the CRM comes at a premium price and the workflows seem a bit limited especially if you use this feature a lot. I'd also like the ability to customize workflows with a drag and drop feature instead of the current method. Lastly, I would like better integration with Google Drive (where we store all of our client transaction files). Currently, the best fix that we've found with Google Drive is to link each transaction file to drive and then pin the specific transaction folder to the top, but I'm thinking there may be a better way? Either way, these are not things that would cause me to move from NetHunt at this point.

The integration with Gmail is excellent, and it's very flexible in terms of adapting to our workflow. It's very intuitive to use, and overall was easy to get a team new to using a CRM, to start using NetHunt fluently.

You may need to use Zapier to make some integrations work, it's a drawback, but at the same time it allows for limitless expansion and integration. Hopefully more native integrations will be launched soon.

Ease of importing contacts, help from staff to verify import was successful and their suggestions on how to customize the folder and fields for optimal use.

I haven’t found an issue with it yet, still looking for a way to integrate a PDF esigning solution into it.

It works inside Goggle Suite, so every email exchange with costumers are close and easy to use. Features like campaigns. Costumers support from Nethunt is 5 stars!

No facebook ads integration yet. No watsapp integration. Maybe some emails template would be nice to have, this way an easy acess to templates will be usefull to create new campaign emails.

The ease of organizing contacts, adding tags to classify them and have multiple folders for different events! This is exactly what I was looking for !! The ease of integration with GMAIL is an added advantage.

I was not able to make sub-folders in NetHunt. I would like to get that functionality to make things even better.

The ease of use and how it is beautifully integrated with gmail. The ease of having everything on something you check on a daily basis. I like how every folder you setup is like your database. Everything is linked up. More importantly, every email is now link to every folder you want it to be. It is easy to track projects and to assign project managers on it. The user interface is easy to use, clever. If all companies adopt this, work would be alot more fun and organised! It is cleverly integrated with Zapier (which i am in the midst of setting it up and figuring our workflow)

I wish we could have the notification functions such as when someone submits and invoice to us, we would be able to set notification for payment. Or automating contracts/documents to clients and vendors without having to link through zapier.

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one. Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant...

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The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking. This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

NetHunt has helped us streamline and provide clarity for multiple-step sales processes between teams and coworkers. I like how customizable it is for us to create exactly the steps and fields we need for different projects and procedures and that any updates made by any team members can be viewed instantly. I also appreciate the integration with Google Workspace and that I can create custom tasks and reminders. This has greatly streamlined processes that were previously tracked over multiple different Google applications and enables all steps to be viewed in one place.

As of no, I have no complaints or issues with NetHunt.

NetHunt is a flexible CRM that facilitates handling customers, assembling the leads and taking care of sales from Gmail. I love this tool's extensive customization ability, as it lets users add more features per business requirements.

As much as I love NetHunt, I feel their mobile application is still not as well optimized compared to the desktop one.

Simple and easy management tools to track down the leads, all the message are easily redirected to Gmail. No more additional software or complex plugins required, pretty simple workflow and super easy to use.

Missing some automation like linkedin and whatsapp. Social media integrations are important , if these features could be implemented it would have been the more productive.

What I liked most about this software was I could track all communication easily. Build my own parameters of importance and label accordingly. Easily have our team check progress and create tasks for one another. Automate marketing initiatives and keep things flowing. Being able to bounce back and forth between that and the inbox was probably my favorite part of this system as I live in my inbox and spend a lot of time there.

To be honest I found one or two things that I did not like. When a thread were to get back a certain number of comms. I think it was about 10 or 15 the system would not show me the new email in my inbox but would show me the new email in the thread in the client profile. Also a simpler way to build outreach initiatives. The system itself was great when customizing fields for contacts and companies but when it came time to build out an automated campaign I found the process to be daunting. Might be because I had no formal training with NetHunt but when you are in advertising finding time to do that is almost impossible.

Lead tracking, pipeline management and email marketing are just a few of the many features that Nethunt CRM has to offer. All of them are simple to use and customized. The integration with Google Workspace is seamless and customer service is helpful and quick to respond.

The reporting features are not up to par with other CRMs and it can be difficult to set up workflows. The Mobile app is also laggy.

Love that it is built on Gmail. So can perform all tasks easily within Gmail. Makes checking data and managing tasks easier.

Sometimes it is quite buggy and slows down gmail.

The interaction with LinkedIn is something disruptive.

I have no complaints. It helps me a lot.

I really needed something that integrated well with Gmail. It was super easy to install (less than 5 minutes) and configure to my specific needs. All the features are very intuitive and the follow-up feature for past & ongoing leads is sure to make my sales grow faster.

So far, I don't have anything critical to say or offer. Maybe as I get deeper into the software and spend more time with it, I'll be able to offer some helpful suggestions on how to improve. At the moment it is perfect for my needs.

We have recently switched from Streak to NetHunt CRM. My sales team is elated with the functionality and intuitiveness of the application. It is very easy to implement and start using right out of the gate which was important to us. The video tutorial is very well done and makes onboarding easy, especially during these times when my staff are working from home. We have tried many CRM's in the past. We are confident we have found a tool that will help grow our business in these trying times.

To this point, we have not encountered any challenges that I would rate as a con.

Works great with gmail! Easy to use and customize.

Does not integrate easily with I phone.

Has a nice UI. Pretty simple to use. Offers more features than similarly-priced tools on the market.

Setting up and using followups is a clumsy experience. Would also like to see the option to rename follow-ups from their default email names.

Contact infomation and data import from email is essential and super easy to use.

Setting management for data removal could be more user friendly