This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

NetSuite CRM vs Act! Comparison

Overview

NetSuite CRM software is the only cloud solution that gives you a true 360 degree view of your customers. Close more deals...

Act! CRM is a comprehensive sales and marketing platform, providing everything you and your team need to successfully run...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$129/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

44

101

28

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

237

183

94

60

67

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

The access to the cloud and the flexibility of the work represented a great advantage, as well as the vision of the client and the transparency of the processes.
Felt it had some features that were good. Liked integration with Wealth Engine.
It is a comprehensive tool that all provides users and admins great flexibility to automate tasks and workflows related to financial management.

Pros

They also have a large number of plans available, are affordable, and there are a good number of independent technicians out there that can help you with your data, and design third party add-ons too.
Really excellent technical help if you want it. We use it for monitoring our membership, probably only using a few of its features.
Easy to use and easy to setup, the software is ready direct from installation and the built in reporting and functionality is fantastic.

Cons

NetSuite Outlook Integration has been frustrating so far, working for a while then just stopping for no apparent reason.
It seems that since Oracle acquired Netsuite, they have a very rigid cost structure. We had a very disappointing initial experience because they charged us extra costs after agreement.
With this you just have to worry about the process, to make this happen.

Cons

Sometimes switching between databases causes the software to crash. It has been a problem with most versions we have used.
We have been frustrated over the years by the number of crashes and freezes. Occasionally an import will not import correctly and the data in put into the wrong fields.
In my business my CRM is my navigator and used as a main part of my business day. The down time is ridiculous.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features65
  • A/B Testing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Analytics/ROI Tracking
  • Assignment Management
  • Auto-Responders
  • Batch Processing
  • Billing & Invoicing
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Campaign Management
  • Case Management
  • Categorization/Grouping
  • Client Portal
  • Commission Management
  • Communication Management
  • Compensation Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable CTAs
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • ERP
  • Email Management
  • Email Marketing
  • Estimating
  • Event Triggered Actions
  • Forecasting
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Marketing Calendar
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Management
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Project Management
  • Projections
  • Prospecting Tools
  • Quota Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • WYSIWYG Editor
  • Web Forms
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management
  • Total features58
  • A/B Testing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Analytics/ROI Tracking
  • Assignment Management
  • Auto-Responders
  • Batch Processing
  • Billing & Invoicing
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Campaign Management
  • Case Management
  • Categorization/Grouping
  • Client Portal
  • Commission Management
  • Communication Management
  • Compensation Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable CTAs
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • ERP
  • Email Management
  • Email Marketing
  • Estimating
  • Event Triggered Actions
  • Forecasting
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Marketing Calendar
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multivariate Testing
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Management
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Project Management
  • Projections
  • Prospecting Tools
  • Quota Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • WYSIWYG Editor
  • Web Forms
  • Website Visitor Tracking
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations39
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations42
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NetSuite CRM vs. Act!

See how NetSuite CRM and Act! stack up against each other by comparing features, pricing, ratings, integrations, security & more.

Select your country

10+ YEARS RECOMMENDING SOFTWARE

Ā© 2010-2021 GetApp. All Rights Reserved.
GetAppĀ® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.