NetSuite CRM+ vs eyeson Comparison

Overview

NetSuite CRM software is the only cloud solution that gives you a true 360 degree view of your customers. Close more deals...

eyeson is a cloud-based communication app for video & web conferencing that supports YouTube & Facebook live streaming, integrations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$129.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

43

100

28

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

(17)

5

4

3

2

1

13

3

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The access to the cloud and the flexibility of the work represented a great advantage, as well as the vision of the client and the transparency of the processes.
Felt it had some features that were good. Liked integration with Wealth Engine.
Netsuite - fantastic ERP, but the CRM could use some more love on the marketing side.

Pros

Very easy to invite new users and members of the team to this conferencing software, no installation fuzz. Good quality of video and audio.
I was initially attracted by screen sharing and the ability to record meetings, which I need for my Quality Management System.
I find it easy to use, reliable and my clients like it too so it provides my business what I need.

Cons

I think we struggle with this software not because it is a bad product, but because we do not know the product well enough.
NetSuite Outlook Integration has been frustrating so far, working for a while then just stopping for no apparent reason.
It seems that since Oracle acquired Netsuite, they have a very rigid cost structure. We had a very disappointing initial experience because they charged us extra costs after agreement.

Cons

Just as if you were there. I have seen other programs with a delay, however this seems to be more of a delay than the others with the same features.
You cannot share screen and camera at the same time, so the experience of the broadcast is dead.
Sign up landing page could be more convenient and more descriptive. No other cons I have come across.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features54
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Archiving & Retention
  • Assignment Management
  • Billing & Invoicing
  • CRM Integration
  • Call Center Management
  • Call Recording
  • Campaign Management
  • Case Management
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Compensation Management
  • Conferencing
  • Contact Management
  • Customizable Branding
  • Desktop Notifications
  • Document Management
  • Drag & Drop Interface
  • ERP Integration
  • Email Marketing Management
  • Estimating
  • Feedback Management
  • Forecasting
  • Forum / Discussion Board
  • Instant Messaging
  • Inventory Management
  • Knowledge Base Management
  • Lead Assignment
  • Lead Capture
  • Lead Management
  • Lead Scoring
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • On-Demand Recording
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Integration
  • Performance Management
  • Personalized Profiles
  • Pipeline Management
  • Pipeline Reports
  • Presentation Streaming
  • Project Management
  • Quota Management
  • Quote Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Resource Management
  • Sales Forecasting
  • Sales Orders
  • Social Media Integration
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Territory Management
  • Third Party Integration
  • Time & Expense Tracking
  • Two-Way Audio & Video
  • User Management
  • User Photos
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Web Forms
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management
  • Total features28
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Archiving & Retention
  • Assignment Management
  • Billing & Invoicing
  • CRM Integration
  • Call Center Management
  • Call Recording
  • Campaign Management
  • Case Management
  • Categorization
  • Chat
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Compensation Management
  • Conferencing
  • Contact Management
  • Customizable Branding
  • Desktop Notifications
  • Document Management
  • Drag & Drop Interface
  • ERP Integration
  • Email Marketing Management
  • Estimating
  • Feedback Management
  • Forecasting
  • Forum / Discussion Board
  • Instant Messaging
  • Inventory Management
  • Knowledge Base Management
  • Lead Assignment
  • Lead Capture
  • Lead Management
  • Lead Scoring
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Currency
  • Multi-Language
  • On-Demand Recording
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Integration
  • Performance Management
  • Personalized Profiles
  • Pipeline Management
  • Pipeline Reports
  • Presentation Streaming
  • Project Management
  • Quota Management
  • Quote Management
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Resource Management
  • Sales Forecasting
  • Sales Orders
  • Social Media Integration
  • Status Tracking
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Territory Management
  • Third Party Integration
  • Time & Expense Tracking
  • Two-Way Audio & Video
  • User Management
  • User Photos
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Web Forms
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations38
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations13
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NetSuite CRM+ vs. eyeson

See how NetSuite CRM+ and eyeson stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.