NetSuite CRM+ vs STACK Comparison

Overview

NetSuite CRM software is the only cloud solution that gives you a true 360 degree view of your customers. Close more deals...

Easy-to-use, cloud-based takeoff and estimating software for construction contractors. Mac & PC compatible. FREE training and support!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$129.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

43

100

28

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

609

366

54

12

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The access to the cloud and the flexibility of the work represented a great advantage, as well as the vision of the client and the transparency of the processes.
Felt it had some features that were good. Liked integration with Wealth Engine.
Netsuite - fantastic ERP, but the CRM could use some more love on the marketing side.

Pros

Cloud storage and collaboration with other members of the team is great. Easy and simple to use with great customer service that will walk you through how to use the software.
It helps me determine if my painters are using too much in materials and gives me a good idea if I have material theft on the project. It also helps me budget better.
The best thing about this software is the ease of use and the customization of takeoffs you can do. Other takeoff programs don't allow you to just take off the simple items like this does.

Cons

I think we struggle with this software not because it is a bad product, but because we do not know the product well enough.
NetSuite Outlook Integration has been frustrating so far, working for a while then just stopping for no apparent reason.
It seems that since Oracle acquired Netsuite, they have a very rigid cost structure. We had a very disappointing initial experience because they charged us extra costs after agreement.

Cons

Some of the preset names for materials are not what our suppliers/vendors call them. This makes it confusing for anyone new to the trade and you are unable to rename the preset names.
The only Con is you are charged by user. If you have a single account Only one person can be logged on.
I can't determine if its the software or the hardware of my laptop, but when I use it I find that the documents/image lags on medium to large files.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features54
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Ad hoc Reporting
  • Assignment Management
  • Automatic Backup
  • Bid Management
  • Billing & Invoicing
  • Built-In Database
  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Case Management
  • Categorization
  • Client Portal
  • Collaborative Workspace
  • Commission Management
  • Communication Management
  • Compensation Management
  • Contact Management
  • Content Library
  • Cost Estimating
  • Cost Tracking
  • Customizable Reporting
  • Data Import/Export
  • Document Management
  • ERP Integration
  • Email Marketing Management
  • Estimating
  • File Transfer
  • Forecasting
  • Inventory Management
  • Knowledge Base Management
  • Labor Cost Reporting
  • Lead Assignment
  • Lead Capture
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multi-Language
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Integration
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Product Data Management
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Projections
  • Quota Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Resource Management
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Status Tracking
  • Strategic Planning
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Territory Management
  • Time & Expense Tracking
  • Web Forms
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management
  • Total features34
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Ad hoc Reporting
  • Assignment Management
  • Automatic Backup
  • Bid Management
  • Billing & Invoicing
  • Built-In Database
  • Calendar Management
  • Call Center Management
  • Campaign Management
  • Case Management
  • Categorization
  • Client Portal
  • Collaborative Workspace
  • Commission Management
  • Communication Management
  • Compensation Management
  • Contact Management
  • Content Library
  • Cost Estimating
  • Cost Tracking
  • Customizable Reporting
  • Data Import/Export
  • Document Management
  • ERP Integration
  • Email Marketing Management
  • Estimating
  • File Transfer
  • Forecasting
  • Inventory Management
  • Knowledge Base Management
  • Labor Cost Reporting
  • Lead Assignment
  • Lead Capture
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Multi-Currency
  • Multi-Language
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Integration
  • Performance Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Product Data Management
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Projections
  • Quota Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Resource Management
  • SSL Security
  • Sales Forecasting
  • Sales Orders
  • Status Tracking
  • Strategic Planning
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Territory Management
  • Time & Expense Tracking
  • Web Forms
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations38
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations21
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

NetSuite CRM+

Plan like crazy for all steps of implementation

Reviewed 4 years ago

This is a great platform with a lot to offer, almost too much! A bit of a steeper learning curve for anyone without previous ERP experience. I work in Customer Service, so from my experience the customer support side of things could be designed more intuitively, with more customer experience feedback opportunities.

Pros

It works, one platform means less connectors and easier control over your technology stack.

Cons

Steep learning curve, interface is a bit outdated.

NetSuite CRM+ vs. STACK

See how NetSuite CRM+ and STACK stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.