NetSuite POS & Retail Management Features List

NetSuite POS & Retail Management

Manage You Entire Retail Business

3.56/5 (27 reviews)

NetSuite POS & Retail Management Feature Summary

  • Inventory and order management
  • Pricing and promotion management
  • CRM and loyalty management
  • Comprehensive transaction set
  • Process special orders, discounts and promotions
  • Easily receive, transfer and request inventory
  • Robust customer data capture
  • 360 degree view across all channels
  • Returns and refunds tracking
  • Transaction processing independent of Internet
  • Easy-to-use touch screen POS
  • Mobile POS
  • Enterprise inventory visibility
  • Integrated credit, debit and gift card processing
  • Business intelligence and retail dashboards
  • Integrated ecommerce
  • Supports the latest retail POS hardware and peripherals

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (274 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (95 other apps)
Automatic Notifications (133 other apps)
Automatic Reminders (128 other apps)
CRM Integration (94 other apps)
Calendar Management (124 other apps)
Contact Database (96 other apps)
Custom Fields (103 other apps)
Customer Database (104 other apps)
Customizable Branding (127 other apps)
Customizable Reporting (111 other apps)
Customizable Templates (108 other apps)
Data Import/Export (125 other apps)
Electronic Payments (99 other apps)
Email Integration (124 other apps)
Mobile Integration (100 other apps)
Reporting & Statistics (122 other apps)
Social Media Integration (113 other apps)
Third Party Integration (135 other apps)

Competitor Feature Comparison

NetSuite POS & Retail Management Feature Reviews

23 reviewers had the following to say about NetSuite POS & Retail Management's features:

Rose Jannuzzi

Using NetSuite for 7 locations

2015-02-27

Pros

It has a good database, however, it still requires you run separate reports for sales, then inventory and combine.

Cons

There is no mobile solution (retail anywhere is one of the worst retail systems).

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

1/10

Recommendations to others considering NetSuite POS & Retail Management

Find out who uses the software and ask for references (min of 3). They must be a similar size to your company. Ask them how much they spend on programmers to get the tools they needed to run the business. Ask them who supports their account.

Source: Software Advice
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adit chaudhry

review of netsuite

2015-03-04

Pros

The support is fantastic. They are great people to work with.

Cons

It is very pricey, difficult to use and integrate. It doesn't work with Mac very well.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

5/10

Recommendations to others considering NetSuite POS & Retail Management

Do your research, evaluate your needs and don't go for the top of mind solution.

Source: Software Advice
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Ashish Ghimire

NetSuite: Retail

2016-12-08

It is the one of the best cloud software we've used so far. Fully satisfied. It is a complete package and a one stop solution for your computing needs.

Pros

Flexible Customizable

Cons

Can't purchase individual module.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
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Pete Isermann

NetSuite e-Comm and POS

2014-08-05

Pros

We chose NetSuite because of the strength of the core system and the integration with POS and e-Commerce.

Cons

The area of the product that is the least integrated and in most need of improvement is the POS. NetSuite is making progress on fixing the issues.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering NetSuite POS & Retail Management

Make a good list of your mission critical processes and procedures so you can test the system to be sure it can perform all the tasks you need.

Source: Software Advice
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John Heng

Dependable and insightful

2015-02-27

Pros

Product has many useful features and provides good reporting to gather insightful data.

Cons

Pricing can sometimes be an issue. Not all bugs are resolved quickly enough.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering NetSuite POS & Retail Management

Negotiate carefully how many licenses you will need so you don't end up paying for extra seats you don't need.

Source: Software Advice
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Paul Cosgrove Cosgrove

NetSuite ERP System

2016-12-13

Has great reporting functionality but in order for this product to really work for an organization, the upfront work really needs to be scoped out and implementation needs to be done right.

Pros

Reporting functionality

Cons

Not very intuitive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering NetSuite POS & Retail Management

Spend time planning implementation before rolling out to your company.

Source: Software Advice
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omar bernardo

Netsuite has many Features for a retailer

2017-01-24

Easy to use and can run reports with Netsuite support to make sure your needs can be met.

Pros

A good way to determine any issues in your system for inventory.

Cons

Password needs to be changed every quarter I believe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
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Michael Child

NetSuite gets the job done, but it's lacking in certain departments

2016-11-23

The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering NetSuite POS & Retail Management

Check out SAP first.

Source: Software Advice
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Donald Collora

Easty to Use - UI Could Use Some Work

2018-05-16

I wish there was more ability to customize with NetSuite because there's so much going on sometimes it creates a feeling of being overwhelmed.

Pros

The program is very easy to use and learn.

Cons

Not everything in the UI is always intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
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Tim Canfield

Title title title

2015-02-27

Pros

It has a good user interface and it helps me get my day to day tasks done in a timely manner.

Cons

The customer support is difficult to get ahold of or it takes numerous individuals to solve my problem.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering NetSuite POS & Retail Management

They need to make sure there is some training and that it will meet the needs of their business.

Source: Software Advice
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Abel Mendoza

Product is not very user-friendly

2014-12-23

Pros

It needs a lot of improvements. The interface with users needs to be easier and more self-explanatory.

Cons

It's not easy to get answers from, and it is always difficult to get someone on the phone to help you out.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering NetSuite POS & Retail Management

The software should be be user-friendly and intuitive, with easy-to-read, intuitive menus.

Source: Software Advice
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Frank Masciulli

Sweet NetSuite

2015-02-27

Pros

Easy to use with excellent tutorials.

Cons

Timely updates to enhance the product from customer use.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering NetSuite POS & Retail Management

To exercise all parts of the code in the exact test environment that you will be using the product in.

Source: Software Advice
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Gerry Cosfeld

All about NetSuite

2015-02-28

Pros

Compatibility and ease of use of the product and design is exciting.

Cons

Sometimes it requires a lot of training for novice users.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering NetSuite POS & Retail Management

Full utilization of software will give a better idea of the product.

Source: Software Advice
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Areane Quizon

Good Software

2018-04-27

Pros

This software is very user-friendly and can customize anytime.

Cons

Cannot be purchased individually. But overall, it is good and accessible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
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Julian Gunther

NetSuite TX Review

2015-02-25

Pros

Ease of use, simple, intuitive interface and communication with vendor have always been helpful and consistent.

Cons

Not a fan of automated phone answering systems for troubleshooting. Just give me a person straight off the bat.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering NetSuite POS & Retail Management

Keep in mind what it was designed for; it can not cater to everyone's individual needs, but think of the "bigger picture."

Source: Software Advice
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Joe Rowland

Its Got Lots Of Functionality

2016-11-23

This software is the best cloud software I've ever used or heard of. This software has the ability to eliminate the need for any other software.

Pros

Extremely flexible, great customization opportunities.

Cons

In depth CMMS software would need to be integrated with netsuite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
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Alexa Pordo

NetSuite

2016-10-10

So far using netSuite CRM it has been really dependable software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
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Karel kop

NetSuite

2018-06-05

Pros

I really love how the software looks and feels. It responds quickly and does things the way you'd expect them to

Cons

Customer Care really leaves you shaking your head.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Software Advice
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Steven Hechler

Easy to use software suite.

2015-03-04

Pros

Great customer service, just a phone or live chat call away.

Cons

The product key is very expensive. I would of liked a volume discount option.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering NetSuite POS & Retail Management

Take your time, there is a great online tutorial and live help.

Source: Software Advice
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Tim Weaks

President and CEO

2015-01-01

Pros

They meet all my needs as a customer in every way.

Cons

There is nothing I like least. The product is exceptionally good all round.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering NetSuite POS & Retail Management

Try it and give it a fair shot before you make a commitment.

Source: Software Advice
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Evan Kondo

The NetSuite Advantage

2014-12-29

Pros

It has great customer service and dependable products that provide quality results

Cons

I do not dislike anything about NetSuite; they deliver what they promise.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering NetSuite POS & Retail Management

I would recommend others give NetSuite products a try so you can be the ultimate judge.

Source: Software Advice
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david singh

chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

2018-07-06

chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Pros

not sure. chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Cons

no customer service. chasing them for quote but no reply since 1 month of chasing and now i gave up i don't think they want any more business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Source: Software Advice
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Surren Roopchan

NetSuite Review

2014-12-23

Pros

It's very easy to use and train employees.

Cons

I cannot think of any flaws at this point. But the product works well.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

7/10

Recommendations to others considering NetSuite POS & Retail Management

Use the product in various situations and make sure it fits well with your business.

Source: Software Advice
Helpful?   Yes   No
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