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Nutshell Reviews - Page 19
476 reviews
Recommended
Lynn P.
Used weekly for less than 6 months
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easy to use, nice interface, easily customizable. so much better than salesforce I could cry. hoooooray
i'm a nonprofit, so sometimes i feel like i'm fitting round pegs into square sales holes. but it's not so bad.
Hi Lynn! Thanks so much for your positive feedback. We are happy you find Nutshell easy to use! Welcome to the Nutshell family! Amanda
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We used Nutshell as our first CRM as on the surface it had good features, however, when we grew and it came time to migrate to a custom CRM we had built, it was near impossible to export our data and the support team was absolutely useless. I would avoid using Nutshell.
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Jonathan B.
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So much easier to keep my clients organized in one place. I love being able to access my clients right from my phone. Having a small business is a lot of work and this definitely helps with keeping it all together!
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Carlos A.
Design, 11-50 employees
Used weekly for less than 6 months
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I work at a marketing agency and we have been using Slack for years. So we tried lots of apps that work together with Slack. Whenever there was a CRM info we had to know, Nutshell would warn us through Slack.
Nothing at all. When we switched the platform, we stopped using it.
Matt S.
Marketing and Advertising,
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I like the ease of use best. It is not complicated to learn whatsoever and is very intuitive.
I wish they would come out with an Account Management (i.e. post sale) version!
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Online Media, 1-10 employees
Used weekly for less than 6 months
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It's a good CRM system; overall integrations are good and sufficient to provide an easy automation of tasks once grouped the different type of users
Multilanguage options are limited, it could be useful to expand it as not all our team members are fluent in English
Daniel I.
Publishing, 1,001-5,000 employees
Used weekly for less than 6 months
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It was an easy to use solution for my team at an affordable price. Salesforce was out of our price range and a bit too complicated for us.
I liked the notification system, but felt it could be tightened up a bit better. Perhaps better segmenting of notification types?
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used monthly for 6-12 months
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Nutshell is a great place to store information and track leads. It makes looking at all contacts with an individual from different people very simple.
I wish that it had more automation capabilities and better integrations with automation
Brandon H.
Used weekly for less than 6 months
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A CRM that gets the job done without being complicated. Customer service is also excellent in conjunction with the program
New software is difficult at time to learn. I feel like a few different features could be added in order to make it a tad easier
Ethan C.
Used weekly for less than 6 months
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The thing that I like the most about this product is how you can prioritize clients and keep them organized.
I can not find a con so far by using this product. It has helped me a lot in the short amount of time that I have been using it.
Verified reviewer
Entertainment, 11-50 employees
Used weekly for less than 6 months
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Good integration with other tools. It helps to manage a relevant amount of customers smoothly and helped improve our sales process
It doesn't have all the possible features you could imagine/desire, but worked well for small business purposes
Emily M.
Telecommunications, 11-50 employees
Used monthly for less than 6 months
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Very user friendly UI and easy to navigate. If folks are new to using a CRM, Nutshell is great to get started.
Compared to other CRMS, I've found the data structure to be a bit different.
Thank you for sharing your positive experience with Nutshell, Emily! We're glad to hear you're finding Nutshell easy to use! All the best, Jewell from Nutshell
Leonardo F.
Entertainment, 11-50 employees
Used weekly for less than 6 months
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Nutshell has great integrations with third parties. It also offers good level of tutorials and responsive customer service
It would be really useful to be able to customize the layout of the dashboard
Amanda R.
Architecture & Planning, self-employed
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So I had the trial version. Within a month, I was glad how easy it was for me to drop our emails, contacts, notes etc.
Email glitched out a few times but nothing we couldn't fix on our own
Verified reviewer
Internet, 201-500 employees
Used weekly for less than 6 months
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With Nutshell the team has the ability to be across everything, super quick to find customer info.
I never have a problem with Nutshell, great software for me!
Verified reviewer
Management Consulting, self-employed
Used weekly for less than 6 months
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Looks really good and everything felt fairly untuitive
Early days so not much to say here; looking forward to seeing how it continues to work
Verified reviewer
Consumer Goods, 1-10 employees
Used other for less than 6 months
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I liked the interface- it was easy to explain to my team
It's not as widely used as other crms. Eventually, I found a crm with a better integration with google.
Verified reviewer
Consumer Services, 51-200 employees
Used monthly for less than 6 months
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Friend of mine has a small website and wanted something to help with the customers, Nutshell did the job and it did it great. Implementation was fast and painless, integration with Google Apps was a great surprise.
What bothered me when helping my friend set this up was the search function - as if the algorithm was simply ignoring the queries. Also UI could use an improvement.
Tiffany R.
Research, self-employed
Used monthly for less than 6 months
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Great system that I love using so far.
The best part about Nutshell is how easy it is to use. Nutshell is cloud based and organized your group's data in one program. It can even be accessed using an app on your phone. Flexible and organized system.
Multi language options and the integrations are limited, but other than that no complaints.
Frédérick P.
Construction, 51-200 employees
Used monthly for less than 6 months
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nutshell is easy to navigate on a computer also in mobile version . easy to add and find contact or client. A great place to build and see our productiveness.
I don't have a lot of cons about nutshell... maybe the time to tame this program
Rodrick M.
Apparel & Fashion, 1-10 employees
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Jeremy S.
Textiles, 11-50 employees
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No pros were added to this review
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Josuè Antonio B.
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No pros were added to this review
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Christopher M.
Accounting, 1-10 employees
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No pros were added to this review
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Amanda R.
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No pros were added to this review
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