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Luke S.
Construction, 1-10 employees
Used daily for 6-12 months
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Great.
It has a clean design and it is well laid out, which I like. But what is really great and is lacking in so many CRM softwares is a next action feature. So, you make your phone call, type your notes and hit "save". If the phone rings or someone comes in you've lost your train of thought and that prospect is lost in the ether. With OnePage, it reminds you every time you complete something, "what's your next action?". It is so easy to add your next calendar date or phone call with that simple box. LOVE.
They are still working out the emailing mirror and you have to use a bcc to get all our correspondence in one place, but that's fine.
Louise J.
Staffing and Recruiting, self-employed
Used daily for 1-2 years
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I love the one next step sales philosophy that the software is built around and the action stream which keeps me on top of my pipeline.
There's nothing I don't like. I'd like to see an integration between this and other apps such as acuity scheduling.
Hi Louise, Many thanks for your kind words! Great to hear OnePageCRM is helping you stay on top of your pipeline! I'll be sure to make a note of your feedback re: acuity scheduling. In the meantime, perhaps Zapier would be a good option to connect the two. Keep in touch! ^Carmel
Dermot L.
1-10 employees
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We've used OnePageCRM for over 3 years to help manage our sales process and we love it. We started out with 1 user (me!) and now have 5 people using the tool for everyday sales and customer contacts. It's a perfect system for us. It's simple to set up and easy to use - it takes about about an hour to get a new user fully up to speed. Every day, I can see in 1 screen the very next action I need...
Easy to use, very focused tool for sales. The ability to see immediately the next action is genius! It keeps you really focused. It's very cost effective - especially compared to some of the larger CRM systems out there.
OnePageCRM doesn't have all the bells and whistles of a system like salesforce (but for a company like ours, it is perfect.)
David H.
Food & Beverages, 11-50 employees
Used daily for 1-2 years
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This has forced us to really be more realistic about how much we can bite off every day and helps with prioritization. Tags are great for doing in depth client research later.
Great Customer Support Integrates with Wufoo forms and Zapier
Getting overloaded with sales actions (but that's kinda my fault)
Hi David, Thanks for a great review! Great to hear the simplicity of the Action Stream has helped improve your focus! Laura
Nigel G.
Used daily for less than 6 months
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I really enjoy the the Action Stream view which helps focus on what needs to get done. Being a 1 man show I dont always need to complexitiy of multiple touch points for the various different stages of the customer cycle; I just need which customer needs what next and the value of each deal. The recent introduction of the email sync just toops off the functionaility nicley and keeps all the communication in one place.
A little on the pricey side compared to other products in the market but if you need a CRM thats easy to use, its great value.
Hi Nigel. Apologies for the dealy. Thanks for taking the time to review OnePageCRM. It's great to hear the Action Stream is doing its job and keeping you focused on your daily tasks. Nice to hear email sync has got the thumbs up too! Stay in touch. Evelyn
Fábio P.
Information Technology and Services, 1,001-5,000 employees
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I have used OnePage for the last 6 months, and it has turned into an invaluable tool in my Saas toolkit. Its web platform, integrations with Mailchimp, chrome plugin to import FB or Linkedin Contacts, Next Action approach and easy sync with Google Contacts (via PieSync or Zapier) allow me to save tons of time in my day to day sales and mkt activities.
- Chrome Plugin to import Linkedin and Facebook profiles - simple and efficient task management with Next Action a la GTD - APIs and integration with 3rd party services (PieSync, MailChimp, Google Contacts)
- inexistence of a 2-way SaaS sync tool with Google Contacts - does not integrate with Gmail to import emails sent to Contacts: I have to remember (or automate on my end) BCCing onepagecrm on each and every sent email - does not allow me to start an email campaign directly from a subset of Contacts (with particular tags, for instance)
Ray P.
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I don't like the bigger, more clunky CRM options out there, so was thrilled to find OnePage CRM. It's super customizable so we can use it for our membership organization to track everything from membership to events and sponsors. The "Next Action" feature is the best in the industry, and downloading to spreadsheets happens in seconds, so we can do everything we need to do. I gave 4 stars because...
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Hi Ray, Thanks for recommending us! Appreciate your feedback. :) Did you know that OnePageCRM is integrated with MailChimp for mass email marketing. You could perhaps set up a next action "send email" and mark complete in bulk once you send the campaign: http://help.onepagecrm.com/article/208-how-assign-actions-to-multiple-contacts Would this help you guys out? Keep in touch! Carmel
Kelly B.
Dairy, 11-50 employees
Used weekly for 2+ years
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Good in general. Customer support is excellent.
The report features as an administrator are good and the customer support has always been 100% excellent. Fast, helpful and reliable support.
Bulky - for fast use it could be easier.
Hi Kelly, thanks so much for the positive review. I'm part of the Customer Success team and I'm so happy to hear you've had a great experience with us. ~Sarah
Rhonda A.
Used weekly for less than 6 months
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I am a Real Estate Broker and tried this CRM application for a month. My agents also tried it, but this is set up for single users more than team use. I was trying to solve the issue of tracking my leads and being able to forward the leads to my agents, but at that time, I could have used a little training on tags and how to properly use them. After trying a more robust system, I came to realize...
Ease of use, simple to adopt, great mobile app, inexpensive compared to more complicated vendors.
Not a perfect pick if you intend to have a robust CRM, but perfect if you want something simple to dump all your notes into and keep abreast of your customer base/prospect base.
Frederick P.
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The greatest thing about OnePage is that I open it and I get to work. I used to force myself into a weekly discipline of reviewing an excel spreadsheet and outlook contact base. OnePage CRM has changed my attitude and approach. It's easy to access, engaging and it drives your interest in selling and business development. The interface is intuitive and simple, all the while OnePage offers powerful...
Helps get organized and increase sales, user-friendly interface, integration with mail & calendar, perfect for service companies, good value for money
They just added the multiuser function, so you can set a user as administrator and invite other members. But basically every user has the same permissions.
Phil P.
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We were using Salesforce. It seemed complicated for our use. We sell one time and if the prospect becomes a customer that is it, at least that is how we imagined it would be - we have expanded our use considerably now that we have discovered the power of OnePageCRM'S multi-layered filtering system. We probably would not have discovered all the ways we could use the filtering system without OnePageCRM's...
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Hi Phil, Thanks for your generous review of OnePageCRM! Great to hear you were able to customize the CRM to suit your business needs using our Tags and Custom Fields features! Laura
Yan F.
Management Consulting, 1-10 employees
Used daily for less than 6 months
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Forces you to get things done!
It's different by design - it forces you too be make this next thing, to be in the flow, to work and to sale. It's a great motivator, while many other software suites are demotivators - they are too complicated and need an administrator to work properly.
I really liked it but it seems that it doesn't suit into our workflow, where people are overmotivated. We also missed some features, like Web forms captures and email tracking that can be found in other solutions.
Hello Yan. Thanks for your kind words. As users of OnePageCRM ourselves we agree when you say it's a great motivator! Happy selling ^Evelyn
Debbie G.
Philanthropy, self-employed
Used daily for less than 6 months
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I am so glad that I discovered OnePageCRM. Our nonprofit has virtually no budget so it was nice to find one that was priced fairly. We could never afford the high-end CRM's. But this one, is a near-perfect fit. Great design, remarkable attention to details/features, and superb customer support. Bar none.
Elegant user interface, simple, clean, uncluttered (okay that last part was redundant). Super responsive customer support which is one of the main reasons I highly recommend this software.
Because OnePageCRM is primarily focused on sales, using it for our nonprofit means some workarounds. It's more like we don't use some of the features as sales tools.
Mark M.
Construction, 11-50 employees
Used daily for less than 6 months
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We've been using it for about a month now and so far it's going great. Everyone is easily getting the hang of it.
This software is easy to use. It allows you to track deals and contacts - while also being able to add your own custom fields to be filled in. We also use Zapier to automatically add contacts into OnePageCRM.
There are some fields that aren't available with Zapier to automatically be entered into contact and deal fields so we have to manually enter them. We hope they are working on a fix for that so that things can be more automatized.
Ella G.
Management Consulting, self-employed
Used daily for less than 6 months
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For the price, Onepage CRM was the perferct solution for my business at the time I found it. It has saved me money and time so I don't have to enter a new client's info twice.
Simple and easy solution to track all my client emails. Love that I can track hone calls done from skype.
I really wish I could sort entries by first name. You can only sort by last name. There is no quickbooks integration. I wish I could integrate it with SendPulse (my email client). Mailchimp is the only email client option.
Osama H.
Computer Software, 1-10 employees
Used daily for less than 6 months
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Keep up the great work.
This tool is really simple and it’s perfect for small teams who don’t need the complexity of a big CRM tool. We needed a tool to manage our contacts and reminders to follow up. This tool allows for just that and gets out of the way
It’s not possible to sync your gmail contacts automatically. You have to purchase a separate plugin. This is such a basic functionality that I expect for a CRM to have natively
Ashley M.
Construction, 11-50 employees
Used daily for less than 6 months
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We haven't been using it for long, but so far it's been working well. However, it's like any change - you have to get accustomed to it.
We created zaps in zapier to automatically add contacts from several different triggers. The customers are created and then we just have to assign them to the correct owners. Creating deals is very easy as well.
There is no option to import deals (only contacts). I had to manually enter over 500 of them.
Jamie D.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for less than 6 months
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Easy to use, great for personal use. It more than does what I need it to. The revolving follow up feature is great for easily seeing my overdue and daily tasks at a glance
There is currently limited customisability, although this works for me as I prefer using something simple. I can though see how it might have limited effectiveness with a large business who needs to have multiple departments and features.
Matthew O.
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OnePage is an affordable, straightforward and sleek product which has completely changed the way I do business forever. The thing that really separates OnePage from all the other CRM products I've used is its clear, simple and concise layout. Gone are all the cluttered tabs and annoying, messy interfaces, replaced with an easy to use and ergonomic platform. It also features a wide array of optional integrations with a variety of financial, communication and lead generation services which really help my workflow to run smoothly. The customer support team is friendly and helpful, they provide free webinars, videos and were always open to any feedback or suggestions I had. I honestly can't recommend this product enough, for 11 a month, you really can't get any better.
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Sam U.
Used weekly for 6-12 months
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Great tool for sales forecasting and business planning overall
Interface is great, and it's really easy to add new projects and timelines for team collaboration. Way easier to navigate than Salesforce's complicated interface
No major cons. We've really enjoyed the functionality. Perhaps better exportable reporting into PDFs or something similar, or more dynamic email reminders
Verified reviewer
Broadcast Media, self-employed
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Customer service is absolutely fantastic. Very prompt, courteous and helpful.
It doesn't have over the top bells and whistles. Some CRM's assume have way too many options and it requires way too much time to learn how to use them.
I don't have any dislikes about OnePageCRM. It's a great service as is.
Tammy A.
Legal Services, 1-10 employees
Used daily for less than 6 months
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Great for client management including contact information, sales, projects, invoicing, and solutions.
This software is great! I can't say anything bad. I do wish that it integrated with more programs; for instance, it does not sync with my Microsoft Outlook which would be fantastic!
Bob D.
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After using Salesforce.com for many many years, and then trying out several different CRMs, I found OnePageCRM. What an eye-opening, refreshing experience. Actions clearly mapped out. Easy tagging of tasks and contacts. Adding Deals - no problem. And just the right amount of reporting and tracking. Seriously - this got me out of the "business" of feeding my CRM to the business of selling my services and servicing my customers. The support has been second to none also. ALWAYS a quick reply with helpful meaningful information. If you need fast, light, effective, and effective, OnePageCRM is the way to go.
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Aaron P.
201-500 employees
Used weekly for less than 6 months
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What I really like about OnepageCRM is the ease of use. That may be an over-simplification, but it's very intuitive. The workflow is straightforward, guiding even the newest user in a logical workflow to make sure all the critical information is recorded. You're also not bogged down in the non-essentials. If you don't need to use it, you're not forced to click through it. It's a very click-efficient app.
Honestly, nothing really stands out. I could complain that I don't like the color scheme for some of the dashboards, but that would just be petty of me.
Camille K.
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We've utilized and set up numerous CRM's for clients and have remained faithful to OnePageCRM since we discovered them in 2014. Their customer service can't be beat and the ease of integration of other applications makes our job that much easier. Training sessions are vital in our daily routines, which is something OnePage provides, so that we have more time to work on other tasks while our clients get hands-on guidance, directly from the source. It's been a treat getting to know the team at OnePage and I'm happy to give them a great recommendation!
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