OnSched Features

OnSched

API 1st, Flexible booking solutions - with minimal coding

4.45/5 (22 reviews)

OnSched Feature Summary

  • Automated email marketing
  • Calendar syncing & personalization
  • Automatic appointment assignment
  • Clients select preferred staff
  • Recurring bookings
  • Google & Outlook Calendar syncronization
  • Custom consumer facing option
  • SMS or automated call reminders
  • Integrate with website, facebook & payment gateways
  • Online booking
  • Notification & reminder emails for clients
  • Customizable booking form fields/intake forms
  • Embed a booking calendar or button on any website
  • Multiple book now buttons
  • Permission based logins for employees
  • Automatic reminders
  • Calendar management
  • Customer history
  • Customizable branding
  • Electronic payments
  • Appointment management
  • Class scheduling
  • Group scheduling
  • Conversion rate optimization
  • Standard reports
  • Event scheduling
  • Multi-channel marketing
  • Room booking
  • Instructor scheduling

Competitor Feature Comparison

API
Appointment Management
Automated Billing
Automated Scheduling
Automatic Notifications
Availability Indicator
Availability Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Portal
Conversion Rate Optimization
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Questions
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Email Invitations & Reminders
Email Notifications
Event Calendar
Event Scheduling
Filtered Views
Follow-up Scheduling
Forms Management
Instructor Scheduling
Mobile Alerts
Multi-Channel Marketing
Multi-Location
Multiple User Accounts
Online Booking Integration
Performance Reports
Real Time Updates
Reminders
Reporting & Statistics
Room Booking
SMS Integration
Scheduled Reporting
Social Media Integration
Tagging
Third Party Integration
Web Forms
Website Integration
iCalendar Support
Learn moreCompare App
API
Appointment Management
Automated Billing
Automated Scheduling
Automatic Notifications
Availability Indicator
Availability Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Portal
Conversion Rate Optimization
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Questions
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Email Invitations & Reminders
Email Notifications
Event Calendar
Event Scheduling
Filtered Views
Follow-up Scheduling
Forms Management
Instructor Scheduling
Mobile Alerts
Multi-Channel Marketing
Multi-Location
Multiple User Accounts
Online Booking Integration
Performance Reports
Real Time Updates
Reminders
Reporting & Statistics
Room Booking
SMS Integration
Scheduled Reporting
Social Media Integration
Tagging
Third Party Integration
Web Forms
Website Integration
iCalendar Support
Visit WebsiteCompare App
API
Appointment Management
Automated Billing
Automated Scheduling
Automatic Notifications
Availability Indicator
Availability Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Portal
Conversion Rate Optimization
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Questions
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Email Invitations & Reminders
Email Notifications
Event Calendar
Event Scheduling
Filtered Views
Follow-up Scheduling
Forms Management
Instructor Scheduling
Mobile Alerts
Multi-Channel Marketing
Multi-Location
Multiple User Accounts
Online Booking Integration
Performance Reports
Real Time Updates
Reminders
Reporting & Statistics
Room Booking
SMS Integration
Scheduled Reporting
Social Media Integration
Tagging
Third Party Integration
Web Forms
Website Integration
iCalendar Support
Visit WebsiteCompare App

OnSched Feature Reviews

18 reviewers had the following to say about OnSched's features:

Frisco Ofarrell

Great platform to manage tattoo studio

2016-09-26

It has email reminders, SMS reminders which my clients love and everything is completely configurable to fit your needs.

Pros

I can restrict who can book appointments online by making sure they're pre-registered

Cons

They don't have a mobile app yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karly Brady

such a great software

2018-03-15

Pros

The thing I like most about the software is how easy it is to use the features is what makes it so great

Cons

sometimes the customer support is hard to get in contact with, with some of the questions I have I need help

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Kelsey Fletcher

OnSchedule Review

2017-04-18

I needed some things with this software to be customized for my business, and the staff were so happy to help and went above and beyond.

Pros

Easy to use, customizeable, great customer service.

Cons

My customers don't really like having to create a profile before booking an appointment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OnSchedule


Kelsey!

Thanks so much for the review.

For your account, there's actually a setting that can be changed so that your customers don't have to create a profile in order to book an appointment.

I'll get someone to reach out and make sure we get that changed for you

- Connor

Read more
Steve Blane

The true game changer for my business

2016-04-01

We have been able to provide our customers with an easier channel to book their rentals, and we have also been able to fill more of our appointments due to the automated marketing feature.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from OnSchedule


Hey Steve & Richie, so glad you guys are happy with the product. We look forward to working with you long term!

Read more
Gary Ross

OnSched really is just solid!!

2016-09-07

I didn't realize how effective email marketing was.

Pros

AMAZING!! customer service Really great system that met all of our needs It's actually brought us new business

Cons

There's a few things that are a little bit confusing in the portal that take a little bit of getting used to. Or maybe it was just us.. One other thing that was annoying was a little bug with uploading images. I'd always have to upload images twice for them to work.. kind of a pain

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering OnSched

Take the plunge, it's worth it!

Source: Capterra
Helpful?   Yes   No
Read more
Gina Patterson

Really good bones, phenomenal support, implementation could be better

2017-04-18

My understanding is the interface is being re-vamped, and with a simpler user interface built on top of their already powerful engine, I suspect it will be one of the best scheduling systems out there.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Adam Seguin

Solid time management app

2018-10-18

Pros

Easy to use, good interface and very handy to have

Cons

Nothing too too bad, the performance could be a little smoother.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlos Givera

Onsched works very well for us

2016-09-16

I have been pleasently surprised with how easy it was to transition from our normal Google calendar operations to using onsched.

Pros

I love that our patients can book directly into our calendar. I am wary to advertise online booking on our website, and we've been only giving our link to registered patients but we're now considering opening it up right on our website

Cons

The only con is the lack of HIPPA compliance, but it is only for medical and none of the competitors are hippa compliant either so I suppose it's neither here nor there

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jean-Philippe Lemieux

I don't recommend

2019-08-08

Pros

The software is flexible and the pricing is adaptable

Cons

The user experience wasn't optimal, there is no self serve functionality for basic requirements (like billing or API setup) and there are inconsistencies with the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Bacha Riqos

Great for Tattoo business

2016-09-22

Our artists take a 50% cut of what they (and we) book, so it's really useful being able to pull up reports that show how much each artist did in a week and making sure the payout matches that.

Pros

- Audit trail - See what's going on

Cons

- Weekly view is very different than what I'm used to

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering OnSched

I would say make sure that you know how you want things to be setup, and when you communicate to support and you have ideas for new features just tell them- they really like listening to customer feedback and are quick to implement which is why I'm loyal to these guys

Source: Capterra
Helpful?   Yes   No
Read more
Jaynie White

Working well

2017-04-20

Things are working well but we would love to have an app for mobiles as the phone is less easily maneuvered

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Construction company, 1-10 employees)

Great for Service Based Companies

2018-10-06

Pros

I love that it makes keeping all of our appointments on time. We are a service based company so we get lots of appointments each day/week and this software allows us to stay on top of our schedule.

Cons

I would give it 5 stars all the way around. Its easy to use and affordable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Ofarell

10/10! These guys are the real deal

2016-06-09

I haven't even tried out their advanced features (It is on the to do list) but I'm glad they don't bloat the whole software and make it complicated to just get setup and start accepting online bookings We tried out a few different softwares, but all we needed was a simple attractive solution for accepting client consultations and OnSchedule seems to be the only company that really has their ear to the ground of what us customers actually want The only thing that I wanted to have that was pretty custom was the ability to somehow filter out who was a first time caller.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
kyla george

Easy to use

2018-12-04

Pros

This product is easy to use and intuitive. it sends out information immediately if a change is made, and can email or text the affected employees.

Cons

Can't schedule multiple shifts for an employee.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Olivia Conforti

Simple but Effective with top notch customer service - Thanks again

2016-02-08

Connor & John were extremely helpful in getting this up and running, we now have to verify all new meeting requests, and our pre-approved registered users can book meetings directly into our executives calendars. The Google / Outlook sync's are great too, being able to tie into the existing schedules made it pretty much a no brainer.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from OnSchedule


Glad we could help :) We're always available around the clock - never hesitate to reach out. We're just a click away on livechat or phone

Read more
Andrew Morrison

Works great for my studio, makes things easy

2016-09-21

I've had a pretty good experience. I was cold called by scott one of the sales reps from inksched.com, onsched's sister company specific for tattoo artists. He figured out what my pain points were and sold me on the software to solve them. They have done that and more! impressive

Pros

We usually get 3-4 days notice now because that's when our reminders go out - I can see how much money my staff should be making based on how busy they are

Cons

Nothing really

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ruth Dreier

High Quality Assistance Setting Up....Practical and Easy To Use Program...Great Price!

2017-04-24

This program is great! The customer service was outstanding....extremely helpful in getting me started and assisting me with setting up a schedule that will suit my new business.

Pros

price practical user friendly

Cons

not sure

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering OnSched

try it!

Source: Capterra
Helpful?   Yes   No
Read more
Darcie LeTendre

Great Company

2017-04-21

They worked with us to customize everything exactly how our company wanted it and even made updates to the system to add in features we requested.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more