ONYX CRM Pricing, Features, Reviews & Comparison of Alternatives


Unified enterprise CRM application

5.0/5 (1 review)

ONYX CRM overview

What is ONYX CRM?

Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the center of all your operations—across your enterprise and all your channels.


Pricing options
Value for money
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Business size



United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Finnish, French, German and 4 other languages, Japanese, Portuguese, Spanish, Swedish

ONYX CRM reviews


Very good
Value for money
Ease of use
Customer support
Ken Pope

An often overlooked CRM solution gem

Used daily for 2+ years
Reviewed 2017-07-13
Review Source: Software Advice

I think if you care about an application that is very well tested and stable, to build your CRM strategy around, you probably should throw Onyx CRM into your evaluation mix.

It has an amazingly solid and well thought out architecture. That solid design base provides darn near unlimited customization capabilities. There are a lot of great CRM solutions out there, all highly customizable also, but it weird how Onyx software is so often overlooked given its immense feature depth, and the quality of the design and build.

It doesn't have a large footprint in the industry, and as such, doesn't have the same large quantity of 3rd party developers building and selling modular solutions for it.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

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ONYX CRM pricing

Pricing options
View Pricing Plans

Price on request.

ONYX CRM features

API (399 other apps)
Activity Dashboard (252 other apps)
Activity Tracking (179 other apps)
Automatic Notifications (220 other apps)
CRM Integration (144 other apps)
Calendar Management (194 other apps)
Custom Fields (157 other apps)
Customer Database (174 other apps)
Customizable Branding (226 other apps)
Customizable Reporting (178 other apps)
Customizable Templates (194 other apps)
Data Import/Export (200 other apps)
Electronic Payments (152 other apps)
Email Integration (208 other apps)
Real Time Data (145 other apps)
Reminders (198 other apps)
Reporting & Statistics (272 other apps)
Social Media Integration (188 other apps)
Surveys & Feedback (164 other apps)
Third Party Integration (247 other apps)

Additional information for ONYX CRM

Key features of ONYX CRM

  • Role-based Application Views
  • Outlook Integration
  • Customizable Interface
  • Social Networking Links
  • Powerful Search
  • Mobile Interface
  • Process Automation and Scripting
  • Modern, Flexible Technolog
  • Sales and Marketing Management
  • Dashboards and Reporting
  • Service and Support Management
View All Features


With Onyx, you get:

- A 360-degree view of every customer and prospect
- Precisely targeted marketing campaigns.
- Better sales execution.
- Information, insights and automated workflows that support your business objectives.
- The ability to create personalized, differentiated customer experiences that drive revenue growth.