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AudienceView Professional vs Accelevents Comparison

Overview

AudienceView Professiona, formerly OvationTix, is an integrated system to help you manage ticket sales, CRM, fundraising...

Join thousands of events using the only platform built by event hosts to help you sell more tickets and fundraise more effectively....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$1.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(39)

5

4

3

2

1

29

7

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

103

24

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
And the fact that I wrote that and this survey won't allow me to submit unless I say one good thing. So here is the one thing I like, It's easy to get onto the website.

Pros

The most absolutely consistent factor has been the customer service - they are awesome. They are always quick to reply and generally are able to help me find an easy solution.
Quick customer service when we had any question that needed answered, along with being understand and truly caring about help us find a solution, and not be over looked VERY AFFORDABLE.
The team at Accelevents was very responsive and helpful. Our bidders loved the auction site, the mobile capabilities, and found the checkout and payment process was a breeze.

Cons

Added a row of seats on the website which put us over capacity in our theatre. It is a fire code violation and we can get fined.
The set up can sometimes be difficult when we are creating a new series. But, I suspect that that is because we only do that once per year.
However, there is a lack of functionality of which I am wishing.

Cons

If a purchaser of a raffle ticket makes a mistake by submitting a ticket to the wrong item, the software does not allow for a correction to be made so the ticket can be redirected to the correct item.
There was some weird glitch while entering item descriptions that it would let me type a few letters and then refresh and what I had typed wasn't there anymore.
The only difficulty I had was in customizing emails to be sent directly from Accelevents. It was uncharacteristically complicated and difficult compared to everything else within Accelevents.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features29
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Attendance Management
  • Automated Billing
  • Automatic Notifications
  • Barcode Scanning
  • Call List Management
  • Categorization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Data Storage Management
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Email Integration
  • Event Management
  • Event Ticketing
  • Financial Analysis
  • Financial Management
  • History Tracking
  • Mobile Alerts
  • Mobile Integration
  • Order Processing
  • PCI DSS Compliance
  • Performance Management
  • Price Management
  • Product Catalog
  • Progress Tracking
  • ROI Analytics
  • Real Time Monitoring
  • Real Time Updates
  • Receipt Management
  • Registration Management
  • Reporting & Statistics
  • Sales Reporting
  • Secure Data Storage
  • Social Media Integration
  • Social Network Marketing
  • Support Ticket Management
  • Tagging
  • Total features20
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Attendance Management
  • Automated Billing
  • Automatic Notifications
  • Barcode Scanning
  • Call List Management
  • Categorization
  • Conversion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Data Import/Export
  • Data Storage Management
  • Discount Management
  • Drip Marketing
  • Electronic Payments
  • Email Integration
  • Event Management
  • Event Ticketing
  • Financial Analysis
  • Financial Management
  • History Tracking
  • Mobile Alerts
  • Mobile Integration
  • Order Processing
  • PCI DSS Compliance
  • Performance Management
  • Price Management
  • Product Catalog
  • Progress Tracking
  • ROI Analytics
  • Real Time Monitoring
  • Real Time Updates
  • Receipt Management
  • Registration Management
  • Reporting & Statistics
  • Sales Reporting
  • Secure Data Storage
  • Social Media Integration
  • Social Network Marketing
  • Support Ticket Management
  • Tagging

Integrations

  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AudienceView Professional vs. Accelevents

See how AudienceView Professional and Accelevents stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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