PaySubsOnline Features

PaySubsOnline

Web based membership management software for SMBs

4.06/5 (16 reviews)

PaySubsOnline Feature Summary

  • Create membership records
  • Automatic renewals
  • Export members information
  • Accept online registrations
  • Permission access to tools and data
  • Switch to member login
  • Drag and drop membership card builder
  • Create custom fields
  • Build online forms
  • Event scheduling
  • Give access to specific groups
  • Request payment for membership
  • Send automatic payment reminders
  • Create membership records
  • Create and organize members in to groups
  • Automatic Updates
  • Send individual and group emails
  • Create and organize members in to groups
  • Import
  • Export reports
  • Request online payment for membership
  • Reporting
  • Reporting
  • Attendance management
  • Automated scheduling
  • Billing & invoicing
  • Class scheduling
  • Client database
  • Credit card integration
  • Credit card processing
  • Email marketing
  • Customizable reporting
  • Multiple user accounts
  • PCI DSS compliance
  • POS integration
  • Website integrations

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Data Import/Export (175 other apps)
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Email Integration (186 other apps)
Mobile Integration (128 other apps)
Real Time Data (129 other apps)
Reminders (184 other apps)
Reporting & Statistics (226 other apps)
Social Media Integration (163 other apps)
Third Party Integration (211 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


0 reviews

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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


7 reviews

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PaySubsOnline Feature Reviews

11 reviewers had the following to say about PaySubsOnline's features:

Kathryn Macgregor

Very easy to use

2015-06-29

The reports are easy to export.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Love the features, but needs to run better.

2017-06-16

Pros

I love ALL the features of PaySubsOnline; -Event management -Allows members to update their membership information -Can provide for a members only event and a non-members payment. -A commission payment % of each payment (which is worth it for our organisation of 65- 80 members, and infrequent ) - Web-based and can be added to your website through adding a HTML code.

Cons

It often lags, and my members are frequently sending me emails about issues with payment through Paypal or credit card, so it has not made my life easier when collecting dues, because I am frequently replying emails and asking members to pay again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
Read more
Dawn Lawson

Reduce time organising our club

2015-06-09

It also allows satellite clubs to pay without the club secretary having to attend all the sessions to collect fees. Payment reminders and emails have been a god send too.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 501-1000 employees)

Great client based software

2018-01-25

Pros

The software has helped our facility manage memberships, events, and payments thoroughly and efficiently.

Cons

It was a bit hard to train others how to use the software but we eventually got the hang of it and enjoy using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mirza Muhammad Iqbal

Save your Administration Time

2018-07-21

Overall performance is good.

Pros

It gives us the fully customised and very flexible solution for payments and manage memberships.

Cons

It’s costly as compared to the features. Customer support is not good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Sarah Stead

Good idea but poorly executed

2017-11-15

Our dance school has now gone into liquidation. I believe some of this is down to the problems we had with paysubs. I would strongly recommend finding an alternative to your organisational needs.

Pros

Most class management software is very unflexible, but this gave us the choice to fully customise the customer experience.

Cons

The help menu wasn't much help and although our contact at paysubs was quick to respond she wasn't able to give us the answers we needed without many confusing emails going back and forth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No

Response from Jake


Hi Sarah,

We’re sorry you feel this way about your time with us, but we have to say, we disagree with a lot of what you’ve said.

It is true that we are a free software as we don’t charge for initial purchase – we do, however, have a transaction fee of between 2.95%-3.95% which (when compared to other businesses who do this, such as eBay, who charge 8% and up) we think is reasonable. It’s also clearly shown on our website under ‘Pricing’, in our terms and conditions, and we also told you on the phone, so it was no secret as you’ve wrongly implied.

Regarding your dissatisfaction with our communication, we also have to disagree. We apologise if you found it hard to understand our email communication, but we also have free phone support from 9am-5:30pm, Monday to Friday. Alternatively, we also offer dedicated one-to-one screen shares where we walk you through how to do things with our software which you took advantage of many times and we have record of.

Either way, we’re sorry you feel this way and wish you the best with resolving your liquidation.”

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Duncan Holden

PaySubsOnline has revolutionised SNCC's "back office"!

2015-06-09

Hugely reduced the time required to collect subs and circulate group emails. Has significantly increased our collection rate for subs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
J GREEN

Excellent for our sports club - does everything we need

2015-06-10

Excellent customer service

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brian Nisbet

First Class Service form the People Involved and The Software Package

2015-06-09

The advice and support I have received through the setting up, going live and on-going since the introduction of our online payment system has been first class.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brian Morris

Running Club membership

2015-06-09

The ability to put out email messages to the membership is also an asset.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Richard Nunn

PaySubsOnline was selected after reviewing several packages and has met expectations fully.

2015-06-09

I have been using the software since July 2013 during which time much has been developed and enhanced.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more