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Peek Pro vs aReservation Comparison

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Overview

Category Leaders

Peek Pro is a world-class operating software for tour, activity and equipment rental operators looking to boost revenue and...

Category Leaders

aReservation is a SaaS reservation management software that helps tour operators manage online ticket sales and rental bookings...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.01

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

776

5

4

3

2

1

643

87

16

10

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.9

48

5

4

3

2

1

44

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.

Pros

Every single staff member is professional, friendly, responsive and fun. You could not have picked a better team.
If we had changes that were necessary within the software, their IT department did their best to implement it efficiently. They listened to our needs and did their best to make them possible.
I LOVE the customer service indexic provides!!! I LOVE how easy it is to use and make my reservations, keep up with what is going on, and just makes my life so much better.

Cons

Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Possibly fraudulent - definitely misrepresenting their service and product.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.

Cons

If I had to choose a Least reason it would not be due to the program but for my inability to grasp all the different ways to process our needs.
I don't like that I do not have enough time to learn everything indexic can do so I miss out on some resources I could be using.
Some features are clunky. Closing days or blocks of day are hard.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Equipment Rental
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Fleet Management
  • Forecasting
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Ticketing
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Print-at-Home
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real-Time Reporting
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Management
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Seating Map
  • Short/Long Term Rental
  • Social Media Integration
  • Supplier Management
  • Surveys & Feedback
  • Third Party Booking
  • Third-Party Integrations
  • Ticket Reservations
  • Transaction History
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features84
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Equipment Rental
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Fleet Management
  • Forecasting
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Ticketing
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Print-at-Home
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real-Time Reporting
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Management
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Seating Map
  • Short/Long Term Rental
  • Social Media Integration
  • Supplier Management
  • Surveys & Feedback
  • Third Party Booking
  • Third-Party Integrations
  • Ticket Reservations
  • Transaction History
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations24
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite