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Peek Pro vs SimplyBook.me Comparison

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Overview

Category Leaders

Peek Pro is a world-class operating software for tour, activity and equipment rental operators looking to boost revenue and...

Category Leaders

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9.90

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

776

5

4

3

2

1

643

87

16

10

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

1.2K

5

4

3

2

1

824

340

54

16

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.

Pros

The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.

Cons

Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Possibly fraudulent - definitely misrepresenting their service and product.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.

Cons

Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Cancellation Management
  • Capacity Management
  • Central Reservation System
  • Channel Management
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Member Accounts
  • Member Communication
  • Member Management
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Package Creation
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Pre-Appointment Screening
  • Pricing Management
  • Promotions Management
  • Push Notifications
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • Room Scheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • Vendor Management
  • Virtual Meetings
  • Visitor Management
  • Wait List Management
  • Waitlist Status Tracking
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features179
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Cancellation Management
  • Capacity Management
  • Central Reservation System
  • Channel Management
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • GDS/OTA Integration
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Member Accounts
  • Member Communication
  • Member Management
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Mobile Grooming
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Onsite Registration
  • Package Creation
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Pre-Appointment Screening
  • Pricing Management
  • Promotions Management
  • Push Notifications
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Rescheduling
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • Room Scheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Team Calendars
  • Team Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • Vendor Management
  • Virtual Meetings
  • Visitor Management
  • Wait List Management
  • Waitlist Status Tracking
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations24
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations29
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RM
AvatarImg

Richard M.

Internet, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplyBook.me logo

SimplyBook.me

poor

Reviewed 7 years ago

none

Pros

making payments to paypal recurring is only pro. I also have issue with minimum characters in this field.

Cons

colors not easy to manage paid for sms and not getting alerts from system on email or sms reported issue to support with no effective response

Vendor response

Dear Richard Thank you for taking the time to leave us your feedback. I am sorry to hear that your experience has not been better than that, we usually do not get any complaints about alerts not getting through. Please be in touch with Live Chat to get that sorted if you experience that again. Most of the booking systems out there do not allow for any customization when it comes to colors etc. where as you can play a lot with the look of your templates in our system. If you are not happy with the results you can get a html coder to adjust it exactly according to your brand, should be easy for most html coders, so maybe that would be worth the try. Have a good weekend. Kind regards The SimplyBook.me team

AvatarImg
AvatarImg

Debbie S.

Accounting,

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Easy, clean, fun, user friendly

Reviewed 7 years ago

I recommend the product all the time. It is like having a virtual assistant!

Pros

Ease of use has been the biggest pro. Clients can easily book meetings and receive reminders as well as staff members. It is like having a virtual assistant managing your calendar!

Cons

While the program is easy to use, sometimes it can be a bit difficult on where to find the items you want to update. I find I search through many of the menu options before finding what I was looking for

Vendor response

Dear Debbie, Thank you so much for taking the time to give us your positive feedback, we appreciate it greatly! If you ever run into any problems finding something, never hesitate to contact our Live Chat. They are live 21 hours per working day, and will always be super quick to reply:) All the best The SimplyBook.me team

AD
AvatarImg

Ado D.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SimplyBook.me logo

SimplyBook.me

Best in the market

Reviewed 6 years ago

We're a float tank/sauna business. The booking revolves around picking your time-slot at using one of our three float tanks and in the future a infrared sauna. The simplicity of the system allows our clients to quickly and easily turn their interest in what we're offering into an actual booking. I believe if the booking process was more complicated, the customer purchase rate would be far less.

Pros

The fact that it actually renders nicely for our clients that book using their mobile phone! This is a major PRO. The competitor cloud solutions that we tested out didn't meet this expectation.

Cons

Trying out features safely without affecting your actual LIVE store. But the friendly staff at SimplyBook.me went above and beyond to even accommodate this requirement!

Vendor response

Dear Ado, Thank you so much for taking the time to leave us your fantastic feedback! We appreciate it greatly and we are happy to hear that you experienced good customer support. All the best The SimplyBook.me team

SN
AvatarImg

Shiatsuhuis N.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplyBook.me logo

SimplyBook.me

It's for free. And it works really well.

Reviewed 7 years ago
Pros

The fact that it's free and that it does what it promises. I could easily add it to my WordPress site. It looks good and works great. I feel like a pro and I don't have to pay.

Cons

No cons were added to this review

Vendor response

Dear Shiatsuhuis, Thank you so much for taking the time to give us your feedback, we truly appreciate it! All the best The SimplyBook.me team

WS
AvatarImg

Wolf S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SimplyBook.me logo

SimplyBook.me

Worth Every Penny!

Reviewed 9 years ago

I love this booking system. I have tried a dozen or so different systems and nothing compares to it. We use it for clients to go on our website and book archery lessons. it is very simple to use, works well with iPhone mobile apps, and does a great job with reminders. Pro: - sends reminder notices to clients - Allows customers to write reviews - Customisable booking times/dates - Saves hours of manually booking - Seamless Google calendar integration Cons: - Costs $20.00/mo minimum

Pros

No pros were added to this review

Cons

No cons were added to this review