This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

PerfectMind

Business management software for recreation and martial arts

visit website

PerfectMind Pricing, Features, Reviews and Alternatives

PerfectMind product overview

What is PerfectMind?

PerfectMind is a membership and business management software platform for municipalities, recreation centers, gyms, martial arts schools, yoga studios and more.

Key benefits of using PerfectMind

With just a few clicks, your staff can create session-based and time-based memberships. Manage families, multiple memberships, related contacts and more.

Make your facility booking and scheduling quick and painless. PerfectMind booking takes care of conflict and contract management, recurring bookings, equipment and rental inventory, capacity management and more.

Book courses, private lessons, drop-in and flexible registrations online or onsite. Our systems accommodate the demanding needs of different departments.

Sell any type of product, service or event with cutting-edge features for inventory and sales automation. Track purchase orders and print inventory sheets. Boost sales through promotions, gift cards and early-bird registrations.

PerfectMind’s integrated reporting engine enables you to create, customize and run any report at any time. Create and schedule custom financial, attendance, utilization, marketing and forecasting reports all from the same interface.

Increase signups and enrollments using loyalty and referral programs. Watch your community grow using our simple and customizable landing pages, lead capture forms and fully-functional email solution.

Members can sign up for classes online from any device, anywhere without the effort or delay of contacting your staff. Fill your classes by allowing your members to book and pay on their terms.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation
Webinars
In Person

PerfectMind pricing information

Value for money

3.2

/5

48

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PerfectMind features

Functionality

3.2

/5

48
Total Features89 11 categories

Most valued features by users

Email Marketing
Alerts/Notifications
Third Party Integrations
Data Import/Export
Customer Database
Customizable Templates
Email Management
Social Media Integration

Functionality contenders

PerfectMind users reviews

Overall rating

3.3

/5

48

Positive reviews

46%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.08/10
Rating distribution

5

4

3

2

1

11

11

12

8

6

Pros
All the agents in the customer service department were fantastic, professional, and helpful. I could always get on a call to talk with someone quickly and get the help I needed.

BS

Ben S.

PerfectMind Has Saved Me Time and Money While Helping to Increase My Revenue.

MV

Michael V.

When I needed customer support, they were always available and very helpful. The software integrates seamlessly with all my other systems and programs.

MV

Michael V.

Cons
Ultimately, the interface was clunky, dealing with support was frustrating as there was a lot of miscommunication or misunderstanding. It took too long to navigate through various screens.

JJ

Joey J.

Every task takes a ridiculous number of clicks to get through. Every weekly update from PM is a potential problem - something else will go wrong.

AR

Anonymous Reviewer

Unfortunately the software is just outdated and poorly written. Also, the payment integration with EVO is inferior to Stripe which I use now, and it is too expensive.

BS

Ben S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PERFECTMIND has changed the GAME!!

Reviewed 3 years ago

We have a software that encompasses retail, inventory, program registration, facility booking (with dependencies,) event rentals, membership, online and mobile booking, ticketing, accounting information, ability to merge documents, marketing tools, and reporting.

Pros

Our business doesn't have to mold around a software, with PerfectMind we can now run our business the way we want. To have such a scalable software has given our staff to increase business and create new revenue streams.

Cons

Don't migrate from old software...go in clean. There will be many efficiencies created, however, keep expectations to staff and minimal as implementation and training has to be considered for delivery.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

PerfectMind - Modern and Easy to Use!

Reviewed 2 years ago

PerfectMind has brought our organization into the "21st century" in terms of navigation, features, and ease of use for both our staff, and our customers. Although it has been a very short time since we've begun using the software, we're already seeing benefits with efficiency and with customer satisfaction. We look forward to implementing more of what PerfectMind has to offer.

Pros

Staff were able to pick up navigating the software very quickly, which made for simple trainings and a smoother implementation. A lot of daily processes are quicker and more efficient in PerfectMind than they were in our previous software.

Cons

The software has come across as "glitchy" on more than a few occasions. Fortunately, PM's support team is fantastic and any issues that came up were resolved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Decent featured, clunky interface

Reviewed a year ago

The experience was good, but there were too many concessions that I had to make, so I chose another solution with better features.

Pros

Of all the products I tried, this had the VERY BEST digital signature capture options. Either interfacing with a signature pad, using a touch screen, mouse, or even a standalone tablet, so you could 'send' the document from a regular computer, to the tablet or touch screen. It was great. The report designer worked well also allowing a lot of customization. This solution also had flexible membership options, where each memebership could have multiple payment plans. Something sorely missing from other solutions.

Cons

Ultimately, the interface was clunky, dealing with support was frustrating as there was a lot of miscommunication or misunderstanding. It took too long to navigate through various screens. There were some features (like sponsorships) that were advertised, but were missing from the Martial Arts program, but were available in the Sports and Reg program. not able to add them in.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Cutting edge for a long time

Reviewed 2 years ago

PM was a professional service that I compared each year for many years, to other service providers. They won out for a long time.

Pros

When I first started using it, it was the best software for our limited industry. They were innovating all the time.

Cons

As time went on , and the diversified their customer market, the original market that they catered to (martial arts) was left behind for innovations. I remember some features being introduced and I would get excited about it, only to find out it was for another market of customers, and not the martial arts software users. Too bad. I was very loyal to them for 15 years.

Vendor response

Hi Joe, Thank you for your honest feedback. Our goal is to still innovate in the market and we have some exciting innovations that will be released in the next couple of months. Please feel free to share additional feedback with us at any time. We love to hear about the good and the bad to see how we can improve our offerings. Thank You PerfectMind

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Positive experience. Great customer service. Resolved issues quickly. Fantastic implementation.

Reviewed 3 years ago

An easy, effective, and accurate means of managing all components of our organization: properties, facility rentals, programs, POS etc. We have been extremely happy with the product overall. The willingness to fix issues and experiences when they do arise, is what makes PerfectMind the perfect fit for our organization. The implementation specialists go the extra mile to ensure customer satisfaction!

Pros

We use this software as our main operating system for our organization. After exploring several options, PerfectMind was selected for it's user friendly interface, reasonable pricing, and features. The implementation process was very comprehensive with support only a phone call or email away at all times. Challenges did arise and sometimes work-arounds needed to be implemented; however our PerfectMind implementation specialist was also able to find a workable solution. Our frontline team learned the system very easily and has enjoyed the transition. Our customers have also indicated that it is very user-friendly and ease to navigate.

Cons

Creating work-arounds for some functions isn't ideal; however no software will meet every single need of an organization.

PerfectMind FAQs and common questions

PerfectMind has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


PerfectMind has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


PerfectMind supports the following languages:
English


No, PerfectMind does not have an API available.


PerfectMind integrates with the following applications:
PayPal, Google Analytics, Paysafe


PerfectMind offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support

Related categories