PerfectMind Pricing, Features, Reviews & Comparison of Alternatives

PerfectMind

Business management software for recreation and martial arts

3.32/5 (47 reviews)

PerfectMind overview

What is PerfectMind?

PerfectMind is a membership and business management software platform for municipalities, recreation centers, gyms, martial arts schools, yoga studios and more.

PerfectMind includes customer relationship management (CRM) functionality to enable users to manage their clients and members, with access to full payment histories, current memberships, and class bookings, and the option to connect profiles of related contacts or families, duplicating shared information like addresses and phone numbers.

Automatic payment processing allows PerfectMind to collect member payments, which are then posted to the integrated bookkeeping app. Users are notified of missed payments, and members are automatically re-billed for any payments which have failed or been missed. The included point of sale (POS) enables users to increase their revenue by selling additional merchandise, and assists with inventory control and purchase history management.

PerfectMind supports multi-location businesses, with all teams able to utilize the software from a single interface, with each location able to independently customize permissions and reporting. Voice (US & Canada) and text (US only) broadcasting is also available for important announcements, such as last-minute rescheduling, reminders to bring certain items, and more.
www.perfectmind.com

Pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
PerfectMind screenshot: PerfectMind can be used to schedule classes, facilities and instructorsPerfectMIND 4 NavigationPerfectMind screenshot: PerfectMind includes a point of sale (POS)PerfectMind screenshot: Users can view their financial and marketing performance in PerfectMindPerfectMind screenshot: PerfectMind works across web browsers on desktop and mobile devices

PerfectMind reviews

Value for money
Features
Ease of use
Customer support
  3.3
  3.3
  3.3
  3.5
Anonymous

PERFECTMIND has changed the GAME!!

Used daily for 2+ years
Reviewed 2018-04-11
Review Source: Capterra

We have a software that encompasses retail, inventory, program registration, facility booking (with dependencies,) event rentals, membership, online and mobile booking, ticketing, accounting information, ability to merge documents, marketing tools, and reporting.

Pros
Our business doesn't have to mold around a software, with PerfectMind we can now run our business the way we want. To have such a scalable software has given our staff to increase business and create new revenue streams.

Cons
Don't migrate from old software...go in clean. There will be many efficiencies created, however, keep expectations to staff and minimal as implementation and training has to be considered for delivery.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wesley Jones

PerfectMind - Modern and Easy to Use!

Used daily for less than 6 months
Reviewed 2019-09-04
Review Source: Capterra

PerfectMind has brought our organization into the "21st century" in terms of navigation, features, and ease of use for both our staff, and our customers. Although it has been a very short time since we've begun using the software, we're already seeing benefits with efficiency and with customer satisfaction. We look forward to implementing more of what PerfectMind has to offer.

Pros
Staff were able to pick up navigating the software very quickly, which made for simple trainings and a smoother implementation. A lot of daily processes are quicker and more efficient in PerfectMind than they were in our previous software.

Cons
The software has come across as "glitchy" on more than a few occasions. Fortunately, PM's support team is fantastic and any issues that came up were resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joey Jackson

Decent featured, clunky interface

Used daily for 6-12 months
Reviewed 2020-02-20
Review Source: Capterra

The experience was good, but there were too many concessions that I had to make, so I chose another solution with better features.

Pros
Of all the products I tried, this had the VERY BEST digital signature capture options. Either interfacing with a signature pad, using a touch screen, mouse, or even a standalone tablet, so you could 'send' the document from a regular computer, to the tablet or touch screen. It was great. The report designer worked well also allowing a lot of customization. This solution also had flexible membership options, where each memebership could have multiple payment plans. Something sorely missing from other solutions.

Cons
Ultimately, the interface was clunky, dealing with support was frustrating as there was a lot of miscommunication or misunderstanding. It took too long to navigate through various screens. There were some features (like sponsorships) that were advertised, but were missing from the Martial Arts program, but were available in the Sports and Reg program. not able to add them in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Joe Peterson

Cutting edge for a long time

Used daily for 2+ years
Reviewed 2019-06-24
Review Source: Capterra

PM was a professional service that I compared each year for many years, to other service providers. They won out for a long time.

Pros
When I first started using it, it was the best software for our limited industry. They were innovating all the time.

Cons
As time went on , and the diversified their customer market, the original market that they catered to (martial arts) was left behind for innovations. I remember some features being introduced and I would get excited about it, only to find out it was for another market of customers, and not the martial arts software users. Too bad. I was very loyal to them for 15 years.

Response from PerfectMind


Hi Joe,

Thank you for your honest feedback. Our goal is to still innovate in the market and we have some exciting innovations that will be released in the next couple of months. Please feel free to share additional feedback with us at any time. We love to hear about the good and the bad to see how we can improve our offerings.

Thank You
PerfectMind

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Positive experience. Great customer service. Resolved issues quickly. Fantastic implementation.

Used daily for 6-12 months
Reviewed 2018-04-18
Review Source: Capterra

An easy, effective, and accurate means of managing all components of our organization: properties, facility rentals, programs, POS etc. We have been extremely happy with the product overall. The willingness to fix issues and experiences when they do arise, is what makes PerfectMind the perfect fit for our organization. The implementation specialists go the extra mile to ensure customer satisfaction!

Pros
We use this software as our main operating system for our organization. After exploring several options, PerfectMind was selected for it's user friendly interface, reasonable pricing, and features. The implementation process was very comprehensive with support only a phone call or email away at all times. Challenges did arise and sometimes work-arounds needed to be implemented; however our PerfectMind implementation specialist was also able to find a workable solution. Our frontline team learned the system very easily and has enjoyed the transition. Our customers have also indicated that it is very user-friendly and ease to navigate.

Cons
Creating work-arounds for some functions isn't ideal; however no software will meet every single need of an organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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PerfectMind pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
View Pricing Plans

There are four levels of subscription package available:
Basic - up to 50 members - $125/month
Plus - more than 50 members - $175/month
Pro - more than 50 members, plus website - $325/month
Enterprise - contact for a quote

PerfectMind features

Automatic Notifications
Calendar Management
Customer Database
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Social Media Integration
Third Party Integration

API (415 other apps)
Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Custom Fields (161 other apps)
Customizable Branding (236 other apps)
Reporting & Statistics (287 other apps)
Surveys & Feedback (167 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for PerfectMind

Key features of PerfectMind

  • Automated billing & collections
  • Automated email marketing
  • Automated re-billing
  • Automated reminders
  • Automatic payment processing
  • Client profiles
  • Customizable dashboard
  • Customizable landing pages
  • Customizable lead capture forms
  • Document management
  • Email tracking
  • Equipment rental
  • Financial reporting
  • Integrated payroll
  • Inventory management
  • Membership management
  • Multiple billing configurations
  • Online class booking
  • Online member portal
  • POS & online sales
  • Point of sale (POS)
  • Social media integration
  • Staff and resource scheduling
  • Staff management
  • Voice and text broadcasting
  • Web page creator
  • Workflow automation
View All Features

Benefits

With just a few clicks, your staff can create session-based and time-based memberships. Manage families, multiple memberships, related contacts and more.

Make your facility booking and scheduling quick and painless. PerfectMind booking takes care of conflict and contract management, recurring bookings, equipment and rental inventory, capacity management and more.

Book courses, private lessons, drop-in and flexible registrations online or onsite. Our systems accommodate the demanding needs of different departments.

Sell any type of product, service or event with cutting-edge features for inventory and sales automation. Track purchase orders and print inventory sheets. Boost sales through promotions, gift cards and early-bird registrations.

PerfectMind’s integrated reporting engine enables you to create, customize and run any report at any time. Create and schedule custom financial, attendance, utilization, marketing and forecasting reports all from the same interface.

Increase signups and enrollments using loyalty and referral programs. Watch your community grow using our simple and customizable landing pages, lead capture forms and fully-functional email solution.

Members can sign up for classes online from any device, anywhere without the effort or delay of contacting your staff. Fill your classes by allowing your members to book and pay on their terms.