PerfectMind Features List

PerfectMind

Business management software for gyms and fitness clubs

3.31/5 (16 reviews)

PerfectMind Feature Summary

  • Automatic payment processing
  • Automated re-billing
  • Customizable landing pages
  • Customizable lead capture forms
  • Automated reminders
  • Integrated payroll
  • Email tracking
  • Voice and text broadcasting
  • Web page creator
  • Social media integration
  • Client profiles
  • Online class booking
  • Online member portal
  • Automated email marketing
  • Staff and resource scheduling
  • Customizable dashboard
  • Financial reporting
  • Multiple billing configurations
  • Point of sale (POS)
  • Staff management
  • POS & online sales
  • Automated billing & collections
  • Inventory management
  • Document management
  • Equipment rental
  • Membership management
  • Workflow automation

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (272 other apps)
Activity Dashboard (135 other apps)
Activity Tracking (95 other apps)
Automatic Notifications (132 other apps)
Automatic Reminders (128 other apps)
CRM Integration (93 other apps)
Calendar Management (124 other apps)
Contact Database (96 other apps)
Custom Fields (101 other apps)
Customer Database (103 other apps)
Customizable Branding (125 other apps)
Customizable Reporting (110 other apps)
Customizable Templates (106 other apps)
Data Import/Export (124 other apps)
Electronic Payments (98 other apps)
Email Integration (122 other apps)
Mobile Integration (100 other apps)
Reporting & Statistics (122 other apps)
Social Media Integration (112 other apps)
Third Party Integration (133 other apps)

Competitor Feature Comparison

PerfectMind Feature Reviews

15 reviewers had the following to say about PerfectMind's features:

Melissa Leger

No mind....bad customer service....lost revenue for faulty coding

2016-07-15

But here's the thing....after an update or 2...the core function which is making sure credits are getting removed from people's passes was not always happening....letting clients take classes for free! We contacted customer service, the president of the company, and their customer service head....and we were told it would be fixed.

Pros

The email integration

Cons

Horrible customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering PerfectMind

Do not pay top dollar for software that is going to lose you money.

Source: Capterra
Helpful?   Yes   No
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Anonymous
( company, 501-1000 employees)

Very easy to manage

2018-01-25

Pros

PerfectMind is very easy to use and has a ton of customizable features such as custom databases.

Cons

While I love the complexity of the software, it did take some who are not great with technology a bit longer to learn, however, once they got used to it they loved it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Carlton Doup

PerfectMIND ~ A Must for any Small Business

2012-01-27

Implemeting PrefectMIND is one of the best things I have ever done for my business.

Pros

* Easy to Learn & Use * Scalable & Flexible * Integrates all aspect of your business into one solution * Easily combines your website, SEO and social media efforts in one simple platform.

Cons

* Without basic training implementation can seem scary. This really is not a big issue as PerfectMIND provides training and outstanding, ongoing support.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Eric Alders

Perfect Mind is perfect to manage your entire martial arts business

2016-08-22

It's an all-in-one management software to help you with contact management, email, billing, reports and much more.

Pros

Constantly providing updates and listening to customer feedback.

Cons

Some features don't work well with Apple computers. Other features can still be added to make it even better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering PerfectMind

Great company, good people. Best martial arts software out there.

Source: Capterra
Helpful?   Yes   No
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Helen Trung

I was a volunteer for my yoga studio + was tasked to contact students with soon to be expired passes

2018-01-19

For the purposes of my tasks with my organization, it suited my needs just fine. However, if I was the owner of the studio, I would look elsewhere for a more streamlined experience for a more business oriented software.

Pros

I was able to run simple commands of the database and manipulate the data as needed to make it useful for me.

Cons

I found it confounding that while information was easy to find for people in the database, it required so many clicks and a redirection to send an email to that very same person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
( company, 201-500 employees)

PERFECTMIND has changed the GAME!!

2018-04-11

We have a software that encompasses retail, inventory, program registration, facility booking (with dependencies,) event rentals, membership, online and mobile booking, ticketing, accounting information, ability to merge documents, marketing tools, and reporting.

Pros

Our business doesn't have to mold around a software, with PerfectMind we can now run our business the way we want. To have such a scalable software has given our staff to increase business and create new revenue streams.

Cons

Don't migrate from old software...go in clean. There will be many efficiencies created, however, keep expectations to staff and minimal as implementation and training has to be considered for delivery.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Mitchell Noton

Easy to use product!

2016-08-22

It helps to keep things organized and has made systemizing business processes much easier.

Pros

Has many fields and levels of functionality that I can utilize.

Cons

Some software objects don't link with one another so sometimes you are not able to run a specific report or workflow that I want to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Nicholas Panebianco

Perfect Mind is an understatement

2012-01-31

i would recommend this program to any school looking to manage all aspects of their industry. it makes everyones lives so much easier

Pros

It has covered all my bases from databsing my clients and collecting payments to setting up students for exams, printing out their custom diplomas and auto updating their ranks.

Cons

the only downside is that these customizable features are great if like i said you have a decent understanding of the system. the system at times can be a bit complex for the average user to maneuver around but the new browser version eliminates that problem almost completely making an easy program to use for all skill levels, while still leaving the customizing available in the desktop version for those who still wish to take advantage of it

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Nicole Mobley

Poor execution of services, billing nightmare, sadly disappointing

2016-08-03

I found there were several way to complete the same task, but all with different levels of data entry- why not one place where you can do it all?

Pros

I would recommend adding tips throughout the system for suggestions on how to use certain fields. There were a handful that I had no clue what their purpose was.

Cons

Sometimes the help section videos are not the same interface as the actual software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10

Recommendations to others considering PerfectMind

If Perfect Mind had different merchant services and had better communication within their company I would have stuck with them and done my best to learn the system. Nothing could've been done to keep me with their merchant services though, and this ultimately was the deal breaker.

Source: Capterra
Helpful?   Yes   No
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Stuart Ramos

Horrible support

2018-03-29

They screwed up my account so many times but it is tuff to change systems cause they have all of your info. Make sure you keep your contracts handy so you can switch from them cause they won't help you switch.

Pros

The interface is easy to understand, input customer info is easy but if you want to do point of sale fast you need something else like Paypal.

Cons

Billing is bad some times they bill you sometimes they don't and they will try to lump up all the payments at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
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AJ Kearns

Just don't bother if you don't live in the US.

2017-04-23

The booking widget only works with custom calendars, however custom calendars won't work with student retention statistics or exam updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Nikole Kodric

Easy to manage platform and I also get issues resolved efficiently

2017-05-24

Ability to keep customer base organized

Pros

Organization and layout of the customer page is great.

Cons

Marketer emails sent out without me having much control over content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Melissa Spector

NOT what I call PERFECT

2018-06-25

Too many things have multiple ways to navigate and yet none of them seem user friendly. The system as a whole seems to be very heavy on navigation and so much seems unnecessary and that has to be quicker/shorter ways to do the same things. Overall the system is just not user friendly or efficient , we spend way too much time trying to figure out to make the system do what we need or trying to find a way to get information from the system into excel so we can do what we need to.

Pros

The software does seem to offer a lot of features. We were very excited about the prospect of many things this software is supposed to do. Some of the things that may be considered as "PROS" by others are simply of no use to us.

Cons

We called the help desk to learn how to print a list of ALL of our students, and wanted to know if we could sort it by different things( which classes enrolled, sort by name or age, separate students who do certain performances) we were told we would have to export the entire list into excel and then delete the information we don't need and add any other information then we could use the excel features to sort etc...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Positive experience. Great customer service. Resolved issues quickly. Fantastic implementation.

2018-04-18

The implementation specialists go the extra mile to ensure customer satisfaction!

Pros

After exploring several options, PerfectMind was selected for it's user friendly interface, reasonable pricing, and features.

Cons

Creating work-arounds for some functions isn't ideal; however no software will meet every single need of an organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Solat Toosi

U find what ever is a need in one Software

2012-01-28

Strongly recommend them.

Pros

These guys are amazing , they release new version almost every months and I can state that their software has no issue at all. They have gathered all the needed aspects in one place and They really have made my business simple. Thank you Perfectmind

Cons

In my opinion they don't have any and as I mentioned already they care about customers reviews and they consider your feedback so that why they are awesome.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more