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Perkville vs TapMango Comparison

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Overview

Perkville is a customer rewards and loyalty software that helps to create and manage loyalty programs, customer referral...

Category Leaders

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

16

3

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

132

16

5

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

In a way it sort of gamifies their experience and adds a nice loyalty rewards to show that we as a gym want to give back for things they are doing such as sending referrals, etc.

JC

Jordan C.

Our customers love that we have a loyalty program that rewards them for shopping. It is easy and fast for customers to register their accounts even for those that may not be as technically savvy.

JR

Josephine R.

I like that is easy to use for our customers and for us as administrators. We're an independent pet store and it's great to have a loyalty program we can use for our customers.

DK

Dalila K.

Pros

We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.

MC

Marie C.

Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.

Natalia C.

Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.

DS

Dave S.

Cons

The CUSTOMER SERVICE WAS HORRIBLE. IF YOU HAVE A PROBLEM WELL it does not matter to perkville!!!!! We lost sales today because we could not get a response from customer service.

SA

Sylvia A.

Makes it awkward to run referral programs when the messaging is geared for gym members only.

MH

Merideth H.

Members have a hard time figuring out how to merge accounts. We have a hard time getting an admin off.

EH

Ellen H.

Cons

The problem began when our account started to do the onboarding process. First, the process of communication was horrible.

DB

Debbie B.

The lack of intergration requires the person at the register to manually reward/retrieve points on the Tap Mango tablet which makes the checkout process take longer and can lead to errors.

MA

Monica A.

This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work.

DB

Debbie B.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features7
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Automated Responses
  • Automated Scheduling
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Feedback Management
  • Food Delivery Dispatching
  • For Customer Referrals
  • For Restaurants
  • Gamification
  • Geographic Maps
  • Gift Card Management
  • Incentive Management
  • Kitchen / Menu Management
  • Knowledge Management
  • Live Chat
  • Live Tracking
  • Location Tracking
  • Loyalty Cards
  • Loyalty Program
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • No-Card Loyalty System
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Polls/Voting
  • Predictive Analytics
  • Promotions Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Routing
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Transaction History
  • Visual Analytics
  • eCommerce Management
  • Total features119
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Automated Responses
  • Automated Scheduling
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Feedback Management
  • Food Delivery Dispatching
  • For Customer Referrals
  • For Restaurants
  • Gamification
  • Geographic Maps
  • Gift Card Management
  • Incentive Management
  • Kitchen / Menu Management
  • Knowledge Management
  • Live Chat
  • Live Tracking
  • Location Tracking
  • Loyalty Cards
  • Loyalty Program
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • No-Card Loyalty System
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Point of Sale (POS)
  • Polls/Voting
  • Predictive Analytics
  • Promotions Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Routing
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Text-to-Win
  • Third Party Integrations
  • Transaction History
  • Visual Analytics
  • eCommerce Management

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations16
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk