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Pike13 vs Arbox Comparison

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Overview

Pike13 provides a software solution for membership management, scheduling, client check-in from kiosk or client app, billing,...

Category Leaders

Arbox is a cloud-based gym & fitness studio management platform designed to automate and streamline business operations for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

129

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

79

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

68

35

7

9

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.8

5

4

3

2

1

30

3

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Secondly, the system works great, it has many great features and I enjoyed using it.I was able to easily figure every piece of the system out with relative ease. Also, love the widget feature.
They constantly strive to improve their product and improve the user experience. I would recommend it to any company looking to improve their processes.
Ease of use, and reliability are amazing. But my FAVORITE thing is definitely the staff app.

Pros

Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything.
On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.
I love being able to see which friends are attending classes I've signed up for in the member app. This is an awesome feature.

Cons

It's been nothing but trouble since we started using it. Its not intuitive and the system has many ridiculous limitations.
Probably one of the worst features is that if someone is on an autopay contract/membership and their payment fails, it's not very obvious.
They have been charging more and more each month, and they blame it on the merchant processor, who then blames it back on FrontDesk HQ.

Cons

As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me.
The toggle feature can be a bit confusing. I was unsure if i was turning an option on or off.
The training is a little confusing, hard to get ahold of someone. It usually takes 24 hours to get a email back.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features129
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Bonus Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Management
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Exercise Library
  • Facility Scheduling
  • Family Memberships
  • Feedback Management
  • Financial Management
  • For Martial Arts
  • Forms Management
  • Group Registration
  • Group Scheduling
  • Hybrid Trainer
  • Invoice Management
  • Lead Management
  • Leave Tracking
  • Location Tracking
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Onsite Registration
  • Parent Portal
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Push Notifications
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Total features106
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Bonus Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Management
  • Capacity Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In / Out
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Exercise Library
  • Facility Scheduling
  • Family Memberships
  • Feedback Management
  • Financial Management
  • For Martial Arts
  • Forms Management
  • Group Registration
  • Group Scheduling
  • Hybrid Trainer
  • Invoice Management
  • Lead Management
  • Leave Tracking
  • Location Tracking
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Trainer
  • Onsite Registration
  • Parent Portal
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Push Notifications
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Student Management
  • Subscription Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Website Integration

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Pike13 vs. Arbox

See how Pike13 and Arbox stack up against each other by comparing features, pricing, ratings, integrations, security & more.