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Pike13 vs EZFacility Comparison

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Overview

Pike13 provides a software solution for membership management, scheduling, client check-in from kiosk or client app, billing,...

EZFacility is a web based solution for sports and fitness businesses which allows clients to streamline their operations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

129

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

68

35

7

9

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.5

5

4

3

2

1

55

29

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Secondly, the system works great, it has many great features and I enjoyed using it.I was able to easily figure every piece of the system out with relative ease. Also, love the widget feature.
They constantly strive to improve their product and improve the user experience. I would recommend it to any company looking to improve their processes.
Ease of use, and reliability are amazing. But my FAVORITE thing is definitely the staff app.

Pros

I have to encourage him to continue with all the good work...He is truly an asset to the company and as a new business owner and hiring staff of my own...I hope to hire a couple people like him.
The accounting module is very detail and complete. The tech support is very friendly, helpful and professional, they resolve my issues promptly, and correctly - it is the best experiences I had with.
The ease of use and ability to understand. The teaching and preperation for understanding with the learning sessions in advance were a great help.

Cons

It's been nothing but trouble since we started using it. Its not intuitive and the system has many ridiculous limitations.
Probably one of the worst features is that if someone is on an autopay contract/membership and their payment fails, it's not very obvious.
They have been charging more and more each month, and they blame it on the merchant processor, who then blames it back on FrontDesk HQ.

Cons

When trying to make changes to a group of reservations I often get error messages which makes you have to start from scratch- this can be very frustrating.
My only complaint with EZ is its inability to process invoices in a timely manner with hundreds of items contained within in a single invoice.
It is very difficult to teach new people how to use the software, and difficult to run the reports that I need to present to my bosses.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features129
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Active Directory Integration
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Billing & Invoicing
  • Billing Rate Management
  • Bonus Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Equipment Tracking
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • Group Registration
  • Group Scheduling
  • In-Game Analytics
  • Inventory Management
  • Invoice Management
  • League / Team Management
  • Leave Tracking
  • Location Tracking
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • PCI Compliance
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Update / Installation
  • Rental Management
  • Reporting/Analytics
  • Retention Management
  • Room Booking
  • SMS Messaging
  • SSL Security
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Self-Enrollment
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Student Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features86
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Active Directory Integration
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Billing & Invoicing
  • Billing Rate Management
  • Bonus Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Equipment Tracking
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • Fitness Assessments
  • Group Registration
  • Group Scheduling
  • In-Game Analytics
  • Inventory Management
  • Invoice Management
  • League / Team Management
  • Leave Tracking
  • Location Tracking
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • PCI Compliance
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Update / Installation
  • Rental Management
  • Reporting/Analytics
  • Retention Management
  • Room Booking
  • SMS Messaging
  • SSL Security
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Self-Enrollment
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Student Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Pike13 vs. EZFacility

See how Pike13 and EZFacility stack up against each other by comparing features, pricing, ratings, integrations, security & more.