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Pike13 vs GloFox Comparison

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Overview

Pike13 provides a software solution for membership management, scheduling, client check-in from kiosk or client app, billing,...

Category Leaders

A powerful cloud based platform that provides your studio with innovative gym management software.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

129

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

110

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

68

35

7

9

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

5

4

3

2

1

165

29

8

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

Secondly, the system works great, it has many great features and I enjoyed using it.I was able to easily figure every piece of the system out with relative ease. Also, love the widget feature.
They constantly strive to improve their product and improve the user experience. I would recommend it to any company looking to improve their processes.
Ease of use, and reliability are amazing. But my FAVORITE thing is definitely the staff app.

Pros

The support team are extremely friendly, understanding & always eager to find a solution. We are now 2 months into business & we are delighted with our decision to invest in the app.
Your customer care has improved significantly. It's made a marked difference to my experience with glofox and my ability.
Was easy to setup, and is easy for our members to use. I like that memberships can be adjusted and like the reporting feature.

Cons

It's been nothing but trouble since we started using it. Its not intuitive and the system has many ridiculous limitations.
Probably one of the worst features is that if someone is on an autopay contract/membership and their payment fails, it's not very obvious.
They have been charging more and more each month, and they blame it on the merchant processor, who then blames it back on FrontDesk HQ.

Cons

I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse.
Explaining how it works to members is very confusing. This feature has only come into being in our studio.
Customer Support is either terribly slow or sometimes non-existent.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features129
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bonus Management
  • Booking Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Management
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Management
  • Financial Management
  • Group Registration
  • Group Scheduling
  • Instructor Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Leave Tracking
  • Location Tracking
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Package Tracking
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Student Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timer
  • Transaction History
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features115
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bonus Management
  • Booking Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cancellation Management
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • File Management
  • Financial Management
  • Group Registration
  • Group Scheduling
  • Instructor Management
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Leave Tracking
  • Location Tracking
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Package Tracking
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Progress Reports
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Student Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Task Scheduling
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timer
  • Transaction History
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Pike13 vs. GloFox

See how Pike13 and GloFox stack up against each other by comparing features, pricing, ratings, integrations, security & more.