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Pike13 vs Square Appointments Comparison

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When I Work

Overview

Pike13 provides a software solution for membership management, scheduling, client check-in from kiosk or client app, billing,...

Category Leaders

Square Appointments is an online appointment scheduling software through which clients can book, reschedule and cancel appointments

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

129

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

68

35

7

9

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

5

4

3

2

1

89

23

14

0

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Secondly, the system works great, it has many great features and I enjoyed using it.I was able to easily figure every piece of the system out with relative ease. Also, love the widget feature.
They constantly strive to improve their product and improve the user experience. I would recommend it to any company looking to improve their processes.
Ease of use, and reliability are amazing. But my FAVORITE thing is definitely the staff app.

Pros

It’s amazing to have your days in one place. Square sends out reminders and confirmations which is amazing.
We liked that it tied into Square and we wanted to keep everything inside of unified platform. We also like clean layout.
I have a wonderful time using square and I recommend it to everyone I know that’s in business.

Cons

It's been nothing but trouble since we started using it. Its not intuitive and the system has many ridiculous limitations.
Probably one of the worst features is that if someone is on an autopay contract/membership and their payment fails, it's not very obvious.
They have been charging more and more each month, and they blame it on the merchant processor, who then blames it back on FrontDesk HQ.

Cons

Square has no emergency procedures. I was just told Monday morning that the initial complaint was not entered correctly and no one has even looked at our issue yet.
I hate having to login with my email and password over and over.
The calendar is not functional at all. There is no calendar in the app either (computer only) so our techs in the field cannot use it.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features129
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Bonus Management
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Cancellation Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Salons and Spas
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • Inventory Management
  • Leave Tracking
  • Location Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Parent Portal
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Physician Management
  • Point of Sale (POS)
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Room Booking
  • Routing
  • SMS Messaging
  • SOAP notes
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Service Catalog
  • Shopping Cart
  • Skills Tracking
  • Staff Management
  • Student Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Planning
  • User Profiles
  • Vacation/Leave Tracking
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Widgets
  • eCommerce Management
  • Total features84
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Bonus Management
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Cancellation Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management
  • For Salons and Spas
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • Inventory Management
  • Leave Tracking
  • Location Tracking
  • Loyalty Program
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Parent Portal
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Physician Management
  • Point of Sale (POS)
  • Progress Notes
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Room Booking
  • Routing
  • SMS Messaging
  • SOAP notes
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Service Catalog
  • Shopping Cart
  • Skills Tracking
  • Staff Management
  • Student Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Planning
  • User Profiles
  • Vacation/Leave Tracking
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Pike13 vs. Square Appointments

See how Pike13 and Square Appointments stack up against each other by comparing features, pricing, ratings, integrations, security & more.