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Pike13 vs Texting Base Comparison

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Overview

Pike13 provides a software solution for membership management, scheduling, client check-in from kiosk or client app, billing,...

Texting Base is an SMS-based marketing platform that allows businesses and enterprises to send personalized, TCPA compliant...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

129

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

68

35

7

9

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.8

5

4

3

2

1

27

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Secondly, the system works great, it has many great features and I enjoyed using it.I was able to easily figure every piece of the system out with relative ease. Also, love the widget feature.
They constantly strive to improve their product and improve the user experience. I would recommend it to any company looking to improve their processes.
Ease of use, and reliability are amazing. But my FAVORITE thing is definitely the staff app.

Pros

I am getting more responses from my clients than through email, and that has been nice. Texting base is helping me to establish stronger relationships with my clients via personalized text options.
I have been blown away with the customer service. It is so refreshing to have very responsive technical support, and it is amazing that you incorporate suggestions.
The actual platform is outstanding. The interface is so easy to understand, and it is extremely user friendly.

Cons

It's been nothing but trouble since we started using it. Its not intuitive and the system has many ridiculous limitations.
Probably one of the worst features is that if someone is on an autopay contract/membership and their payment fails, it's not very obvious.
They have been charging more and more each month, and they blame it on the merchant processor, who then blames it back on FrontDesk HQ.

Cons

We just turned over our IT staff so the implementation was a little shaky.
They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds.
It has significantly cut down on the amount of time I have to spend when texting clients.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features129
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Bonus Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cancellation Management
  • Chat/Messaging
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Computer Telephony Integration
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • Duplicate Detection
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Financial Management
  • Geolocation
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Leave Tracking
  • Location Tracking
  • MMS
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Polls/Voting
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Tax Management
  • Scheduled Messaging
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Check-in/Check-out
  • Shopping Cart
  • Skills Tracking
  • Staff Management
  • Student Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Total features39
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Anti Spam
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Billing & Invoicing
  • Bonus Management
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cancellation Management
  • Chat/Messaging
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Communication Management
  • Communications Management
  • Compensation Management
  • Computer Telephony Integration
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Dependency Tracking
  • Digital Signature
  • Direct Deposit
  • Discount Management
  • Document Storage
  • Drip Campaigns
  • Dues Management
  • Duplicate Detection
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Financial Management
  • Geolocation
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Leave Tracking
  • Location Tracking
  • MMS
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Polls/Voting
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting/Analytics
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Tax Management
  • Scheduled Messaging
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Check-in/Check-out
  • Shopping Cart
  • Skills Tracking
  • Staff Management
  • Student Management
  • Subscription Plan Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • User Profiles
  • Visitor Management
  • Wait List Management
  • Website Integration

Integrations

  • Total integrations14
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk