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Pike13 Logo

Pike13

A cloud-based client management and scheduling solution

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(35)

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Pike13 Reviews - Page 4

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140 reviews

Recommended

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Richard D.

51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Overpromised and underdelivered, limited functionality

Reviewed 6 years ago
Pros

Pleasant sales and onboarding team. Nice branding. Nice team who clearly want to make good things happen.

Cons

It is unfortunate that the Pike 13 team overpromised and underdelivered. The software did not do what we were told it would do, after 'paying' and spending hours on set up... no refund was offered. This is not a very scalable solution and has very limited functionality. The main issue was the payment processing module and having to shoehorn our existing systems to fit the restrictive ways the software operates

MB
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Michael B.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This software provides great value for our business.

Reviewed 6 years ago
Pros

It is easy to use and train new employees as well. We switched to this software from Zen Planner and we feel the value is much better for our business model. The mobile app allows us to conduct business with any device which is very helpful.

Cons

We wish it had an inventory feature for our merchandise and supplements. We manually count our inventory.