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Pipedrive vs Airtable Comparison

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Overview

Category Leaders

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

Category Leaders

Airtable is a mobile friendly organization & collaboration platform designed to provide any sized team with the tools to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

2.8K

5

4

3

2

1

1.8K

813

129

31

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

1.7K

5

4

3

2

1

1.2K

438

64

8

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.

Pros

There are premade templates that are great, and provides awesome insight on how powerful the software really is. I frequently use their social media calendar, and the project list.
I like to see a whole month's worth of content at one time. It is also super helpful that one team member can upload content and another can download from a different location.
I love the low price-point and the amazing customer service they have, by far one f the most powerful low-cost database/spreadsheet tool out there.

Cons

My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
The customer service and the overall functionality of this product is terrible.

Cons

What I dislike most about this software is that I cannot type extended sentences in one box. Whenever I try to paste a long sentence or paragraph the words go into the rows beneath.
Some features around forms are notably missing and it is hard to integrate work-arounds.
It was a mess trying to get it set up. Initially it was set up with separate paid spaces and then trying to get everything onto an enterprise plan was a huge headache.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features163
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Attendance Management
  • Audit Trail
  • Auto-Responders
  • Automatic Backup
  • Backup and Recovery
  • Barcode/Ticket Scanning
  • Batch Processing
  • Brainstorming
  • Brand Guidelines
  • Budget Management
  • Budgeting/Forecasting
  • Built-In Database
  • Business Card/Badge Scanning
  • Business Process Automation
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Charting
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Custom Development
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Dictionary Management
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Migration
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Conversion
  • Deal Management
  • Deployment Management
  • Digital Asset Management
  • Discussions/Forums
  • Document Management
  • Document Review
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Editorial Calendar
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Management
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • File Sharing
  • Filtering
  • For AEC Industry
  • For Creative Agencies
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Idea Management
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Medical History Records
  • Meeting Management
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Projects
  • Multiple Site Management
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Management
  • Proposal Management
  • Prospecting Tools
  • Publish Scheduling
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Recurring Tasks
  • Referral Tracking
  • Relational
  • Relationship Tracking
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Role-Based Permissions
  • SEO Management
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Supplier Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Assignments
  • Template Management
  • Territory Management
  • Testing/QA Management
  • Text Analysis
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • To-Do List
  • Traditional Methodologies
  • Transcripts/Chat History
  • Transfers/Routing
  • Version Control
  • Video Management
  • Visual Analytics
  • Visual Modeling
  • Visualization
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Configuration
  • Workflow Management
  • Total features170
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Categorization
  • Asset Library
  • Asset Sharing
  • Attendance Management
  • Audit Trail
  • Auto-Responders
  • Automatic Backup
  • Backup and Recovery
  • Barcode/Ticket Scanning
  • Batch Processing
  • Brainstorming
  • Brand Guidelines
  • Budget Management
  • Budgeting/Forecasting
  • Built-In Database
  • Business Card/Badge Scanning
  • Business Process Automation
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Charting
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Content Publishing Options
  • Contract/License Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Custom Development
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Dictionary Management
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Data Migration
  • Data Replication
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Database Conversion
  • Deal Management
  • Deployment Management
  • Digital Asset Management
  • Discussions/Forums
  • Document Management
  • Document Review
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Editorial Calendar
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Management
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • File Sharing
  • Filtering
  • For AEC Industry
  • For Creative Agencies
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Idea Management
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Medical History Records
  • Meeting Management
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Projects
  • Multiple Site Management
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Product Catalog
  • Product Data Management
  • Product Lifecycle Management
  • Product Roadmapping
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Management
  • Proposal Management
  • Prospecting Tools
  • Publish Scheduling
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Recurring Tasks
  • Referral Tracking
  • Relational
  • Relationship Tracking
  • Release Planning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Management
  • Role-Based Permissions
  • SEO Management
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Supplier Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Assignments
  • Template Management
  • Territory Management
  • Testing/QA Management
  • Text Analysis
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • To-Do List
  • Traditional Methodologies
  • Transcripts/Chat History
  • Transfers/Routing
  • Version Control
  • Video Management
  • Visual Analytics
  • Visual Modeling
  • Visualization
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations607
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations214
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

DV
AvatarImg

Dan V.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pipedrive logo

Pipedrive

Great for pipeline use

Reviewed 5 years ago
Pros

It gets the job done. Excellent for large and small companies, it's pretty basic software, but it works very well.

Cons

I think they could get more creative on some of the features. The mailing feature is nice on the gold subcription, but it doesn't allow for variable (print merge like) text to automate filling out emails. The filter are a bit confusing on how they are worded. They should see how airtable does filters, and follow there wording.

AS
AvatarImg

Aimee S.

Alternative Medicine, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pipedrive logo

Pipedrive

Fast, Simple to Set Up, Intuitive Pipelines

Reviewed 6 months ago

Excellent. When I try a software, give up and try to find an alternative then come back - I know it’s good. No other tool really measures up to this, and even though there are other software that do the same thing - the interface on this wins in every way.

Pros

I love how easy this was to set up. It took less than 15 minutes to upload my students & set up multiple pipelines to track their progress.

Cons

The billing was a little hard to navigate. I signed up months ago, but when the free trial was over somehow I was placed on the most expensive plan and when I reached out about it I was not given steps to downgrade, so I gave up. I tried doing this in Airtable & Hubspot - both took too much time 8 energy and had more steps then pipedrive. This time I figured out on my own how to set myself up with the most inexpensive plan to start, which is $19.

AvatarImg
AvatarImg

Ji N.

Civil Engineering, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Airtable logo

Airtable

Airtable: a multipurpose tool

Reviewed 4 months ago

Project management tools such as Trello or Asana were considered. CRMs like Hubspot or Pipedrive. Also Notion and spreadsheets like Excel. Airtable Airtable can perform all functions with a simple interface and great versatility.

Pros

Allows adding files, images, code, and visualizing data.It offers interesting collaboration features.Add other functionalities to the most popular software.

Cons

It does not reach the same level in Excel's own functions.It is not competitive in price of the Premium layer.Analysis: dynamic tables (better excel). Row and record limit.It does not analyze information like CRMs. You have to parameterize it.Sensitive information is not as protected as in other management software.Everything is in English.