Pipedrive vs Capture Comparison

Overview

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

Capture is a sales person's best friend. Capture allows users to parse single or multiple contacts from any structured or...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$225.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,452

660

94

21

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.0

(35)

5

4

3

2

1

12

14

8

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It also serves me as a too, for monitoring outstanding performers in my sales team because I am able to track individual progress across all stages of the sales process.
In all honesty, I didn't come across any benefits with this app and program. I feel that the product can be a benefit, but never had the opportunity to see it come to work for the better.
We have recently started using pipedrive for marketing & sales outreach and I am really impressed with this tool. The UI of this tool is great and I can easily get the functions of this tool.

Pros

Love it, I use it everyday. Very easy to maneuver through - just wish it could be more accurate at some times.
I think it's great for overall business, would definitely recommend using it to other friends in sales and other organizations.
I love the ease of use to find contact data on my target prospects then how I’m quickly able to get them into Salesforce.

Cons

Everyone was stepping on each other's toes and had no idea who was called and what was discussed. Some inquiries were never replied to (just lost).
It has brought much convenience in my life. I failed to find any thing that creates troubles to me.
Just about the only limitation I encounter is the fact that I cannot automatically send out an email (or other "action") based on an anniversary date (missing trigger).

Cons

Now I can do it in 3-5 minutes... with no data errors. For a salesperson, this is a must-have program.
When capturing this is not recognised and has to be changed manually. For France there are similar problems.
I had several problems with importing leads from a particular website which is this one [SENSITIVE CONTENT HIDDEN.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features74
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Click Tracking
  • Collaboration Tools
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Duplicate Detection
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • File Management
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Goal Setting / Tracking
  • Inbox Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Currency
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Real Time Notifications
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • To-Do List
  • Visual Analytics
  • Workflow Management
  • Total features6
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Click Tracking
  • Collaboration Tools
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Duplicate Detection
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • File Management
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Goal Setting / Tracking
  • Inbox Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Currency
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Real Time Notifications
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • To-Do List
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations374
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations16
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pipedrive

A great user friendly CRM

Reviewed 4 years ago

Having looked at other CRM systems, the great thing about pipe drive is that you can clearly develop a logical and graphic interface that allows you to determine exactly where every lead is up to in your pipeline, who is dealing with it and what the next steps are. User friendly and intuitive.

Pros

Interface User friendly Clear pipeline progression Capture everything

Cons

Email integration could be better

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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