Pipedrive vs Copper Comparison Chart

Summary
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Details
Top features
Typical customers
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Android
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User reviews
Value for money
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Features
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Users recommended to a colleague
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Reviews

Andrew Feghali

Best for small businesses

2018-12-10

I'm the owner of a small business and I spent a full month testing CRMs (Zoho, Salesforce, Copper/Prosperworks, Hubspot, Pipedrive).

Pros

Gmail sync, easy-to-use without much training, incredible customer support, tracking of people/companies with custom tags for organization, most things customize-able, very cost-effective

Cons

Nothing major, a few picky things like no auto-login, and when I add a person or organization, it's not possible to get all the fields I need in the quick-add pop-up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Pipedrive Reviews
Pipedrive
CRM built by salespeople, for salespeople
Read more
Anonymous
Head Of Paid Search (Internet company, 1-10 employees)
Verified Reviewer

A breath of fresh air in the CRM world

2018-08-21

Pros

We consider Copper to sit somewhere between Pipedrive (which we used to use - too basic now) and Salesforce (way too complex), which is ideal for us.

Cons

whilst the gmail integration is very nice, it's annoying that we can't add someone as a lead directly from an email - only as an opportunity. Not sure why they've done this, as we get many leads via email that aren't "onboarded" yet so would be nice to be able to add them as such.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Copper Reviews
Copper
(formerly ProsperWorks) The only CRM recommended for Google
Read more
Brian Mauger

Streamlined data input, clean design, great API

2017-05-08

More Awesomeness for my sales team

Pros

I have used many CRMS (pipedrive, base, close.io and salesforce) and recently compared prosperworks head on with Salesforce - prosperworks ultimately won out due to ease of set up and the gmail extension.

Cons

We have a lot of legacy prospects and so it's helpful to see emails from 12 months or older from other reps at our company, unfortunately those emails don't get pulled in to the contacts activity history if older than 12 months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Copper Reviews
Copper
(formerly ProsperWorks) The only CRM recommended for Google
Read more