Pipedrive vs HubSpot CRM Comparison

Having assessed PipeDrive while looking at other CRMs, I like the ease of workflow compared to other tools like Insightly.

At the end of the day the functionality offered didn't justify the price for a small business so we went with the free version of Hubspot CRM for now.

Pipedrive has some of the best integrations have seen at that price point in any industry -- the customer lookup in Trello being a prime example. The overall product quality is also incredibly high -- e.g., we can see all export reports ever pulled in the system for audit purposes.

The biggest gap is consistent with almost any CRM on the market -- while we can drag & drop or bulk change statuses of tasks in spreadsheet mode, we can't change the task order within stage. Pipedrive *does* have some capability to hack this which we did on occasion -- specifically, just change up the event dates in the tasks and assign a custom field to be your actual due date -- it was clunky but it worked, and ultimately just use Trello for deal management.

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I really like the BCC feature to send emails that are recorded in Hubspot! And it is for free.

Hubspot is too expensive when you go beyond the free version of the CRM.

Ease of use. Dashboards. Sequence. Combination of crm and marketing. Live feeds.

Outlook integration Calendar integration

Integration with GSuite Integration with Hubspot Marketing Save time with templates Tracking Meetings Tasks

Other crm like Pipedrive are easier to learn for my customers. I think will be redefine the stage on the pipeline

I would say that HubSpot CRM is definitely a powerhouse software for sure... HubSpot had a number of great features that any business would need.

Powerhouse software for sure, but didn't have the clear, concise data that I was used to having with BaseCRM or Pipedrive. Ended up not going with HubSpot

I like how it will tell me when someone has opened my emails. I used to pay for PipeDrive and PipeDrive didn't even integrate with my email unless I went to the higher plan. Hubspot did it for free! I also really like how it automatically pulls data about the companies of your contacts. It will tell you where the headquarters are, revenue, and number of employees etc.

This seems silly but it is actually kind of annoying. The columns in the deals pipeline are too wide! I have to scroll over to see the steps in the pipeline. I want to be able to see all the stages at once, not only half of it at a time. This could be accomplished with a slight reformatting of the page.

Hubspot is absolutely great as a CRM so long as you plan to use another tool for actual deal flow -- if your goal is to track names, contact info, notes, and docs, along with email traffic, Hubspot is perfect. Hubspot also has about the best import and export capability, and the auto-linking to external domain logos is wonderful -- really great job of minimizing contact updates.

Like almost every other CRM, Hubspot *lacks* the capability to drag and drop tasks to plan your day or week -- so managing deals is next to impossible and salesforce too expensive. Pipedrive has some ability to do so, however, only across stages of the deal and not within the stage; if you don't mind shelling out a few dollars, Pipedrive also has better Trello and other integrations, e.g., looking up a contact in Trello to manage the deals.