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Pipedrive vs HubSpot CRM Comparison

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Overview

Category Leaders

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

Category Leaders

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

14.90

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

2.8K

5

4

3

2

1

1.8K

824

131

31

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

3.7K

5

4

3

2

1

2.2K

1.1K

200

41

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.

Pros

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

Cons

My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
The customer service and the overall functionality of this product is terrible.

Cons

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
There have been multiple times where we lost data and data was unretrievable.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features165
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Cataloging/Categorization
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Expense Tracking
  • FAQ
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Property Management
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Management
  • Total features94
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Cataloging/Categorization
  • Chatbot
  • Churn Management
  • Click Tracking
  • Client Management
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Expense Tracking
  • FAQ
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalog
  • Progress Tracking
  • Project Management
  • Property Management
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations633
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations1389
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pipedrive logo

Pipedrive

Really great tool if need more than Hubspot and less than Salesforce

Reviewed 3 years ago

Really great among all CRM tools if need more power than Hubspot CRM and don't want to shell out dollars for Salesforce. The mobile app is especially good among CRM tools.

Pros

Pipedrive has some of the best integrations have seen at that price point in any industry -- the customer lookup in Trello being a prime example. The overall product quality is also incredibly high -- e.g., we can see all export reports ever pulled in the system for audit purposes.

Cons

The biggest gap is consistent with almost any CRM on the market -- while we can drag & drop or bulk change statuses of tasks in spreadsheet mode, we can't change the task order within stage. Pipedrive *does* have some capability to hack this which we did on occasion -- specifically, just change up the event dates in the tasks and assign a custom field to be your actual due date -- it was clunky but it worked, and ultimately just use Trello for deal management.

AR
AvatarImg

Verified reviewer

Internet,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Pipedrive logo

Pipedrive

Good CRM at a fair price

Reviewed 5 years ago
Pros

Having assessed PipeDrive while looking at other CRMs, I like the ease of workflow compared to other tools like Insightly.

Cons

At the end of the day the functionality offered didn't justify the price for a small business so we went with the free version of Hubspot CRM for now.

NB
AvatarImg

Nathalia B.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Pipedrive logo

Pipedrive

Changing from Hubspot to Pipedrive

Reviewed a year ago

We decided to change from Hubspot to Pipedrive because we were not using all of Hubspot's features, considering many of them are more B2C oriented. Pipedrive is great as a CRM and super sales-oriented.

Pros

Pipedrive is super sales-oriented. It is analytical, clear, and easy to use. It has amazing automatization features for outbound sales.

Cons

The deploy was a lot harder than expected. The pricing is a bit salty as well.

ST
AvatarImg

Steve T.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Pipedrive logo

Pipedrive

One of the best

Reviewed 2 years ago

Positive overall. Their customer service team did try to help out when I ran into issues setting everything up. However, the fact I had so many issues setting it up and customizing the platform was a big turn off. And as I mentioned before, I tried 20+ CRM’s so I’m very familiar with how to set one up.

Pros

When Hubspot stopped working because of technical errors I started trying literally every CRM I could find. Pipedrive was definitely one of my favorites because of its price and features. Customer service was also pretty good and responsive.

Cons

Ultimately the fact that I couldn’t use my custom email signature was why I didn’t go with Pipedrive. I also didn’t like the overall UI, it seemed a bit outdated to me and it was harder to navigate than other CRM’s I tried.

LB
AvatarImg

Luke B.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Pipedrive logo

Pipedrive

Simples but powerful sales CRM

Reviewed a year ago

Overall we’ve been very happy with Pipedrive. We’ve integrated it with PandaDocs for contract management and Xero for finance with ease and are exploring other useful integrations

Pros

Pipedrive is very easy to configure, customise and use, inexpensive and integrated with other popular tools.

Cons

It’s a pure CRM so you can’t expect it to do all that the HubSpot suite does, for instance. But if managing leads, keeping track of your pipeline and maintaining your customer data is what you’re striving for then Pipedrive is a great find

PD
AvatarImg

Philipp D.

Logistics and Supply Chain, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Pipedrive logo

Pipedrive

Solid CRM solution with user-friendly interface

Reviewed a year ago
Pros

Interesting solution with a simple interface and reasonable pricing plans. An ideal solution for a SME with simple business flows.

Cons

Lacks advanced automation in comparison with more expensive HubSpot.

JG
AvatarImg

JASVIN G.

Mechanical or Industrial Engineering, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pipedrive logo

Pipedrive

Tailor-made CRM and SFDC

Reviewed 5 years ago

Bottomline is that it is custom made for small teams comprises of few avid salesperson, which tends to push the product to its extremities and above all it is definitely true that it drives positive competition among employees and forces sales.

Pros

Being a Frequent user of CRM such as Salesforce, Asana and Hubspot to name a few, Pipedrive is the one custom-made for small teams and to drive sales ahead than others. Stratagies are made more efficient and outcomes are positive. convenient to use and manoeuverable to pass through steps.

Cons

It forces user to avoid e-mail, communication and messages as an anti-avoidance to push through steps. It can be less Stubborn.

AT
AvatarImg

Alan T.

Public Relations and Communications, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Pipedrive logo

Pipedrive

Decent, but not the best

Reviewed 3 months ago

Decent. However Hubspot is still my go-to

Pros

Easy to learn, easy to implement, UI is decent

Cons

Many pay to use plugins, not the easiest to understand how everything ties together.

CS
AvatarImg

Carolin S.

Health, Wellness and Fitness, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Pipedrive logo

Pipedrive

Gutes, benutzerfreundliches CRM Tool

Reviewed 6 months ago

Pipedrive bietet für uns die ideale Lösung, um Leads und Kontakte zu organisieren, priorisieren und dadurch essenziell zum Umsatzsteigerung

Pros

- übersichtliche Benutzeroberfläche - leichte Nutzung - auch für kleinere Betriebe erschwinglich

Cons

- nicht so viele Marketingtools und Automatisierungen wie andere Tools (sieht z.B. Hubspot)

Showing original review in German. See translation

BG
AvatarImg

Benjamin G.

Venture Capital & Private Equity, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Pipedrive logo

Pipedrive

I switched from Hubspot to Pipedrive on a friend's recommendation

Reviewed a year ago

With Pipedrive I can easily track and manage my leads on a daily basis.

Pros

Pipedrive is very intuitive to use. Easy to parameter, no headhache. It features an automated import process to switch from one CRM to the other without losing any data. On top of it, it is really cheap compared to Hubspot and tailor-made for entrepreneurs ! Support is available and very friendly. Go for it.

Cons

I do not really like the mobile version because I do not see the point of using it

Vendor response

Hi Benjamin, Thank you for the feedback! It is really important for us to know it! We are glad to know you are happy with Pipedrive. That's our goal! With Pipedrive Mobile App you are able to take actions while offline, make calls and log them directly to Pipedrive, attach photos or files, and more. Regardless, if you ever need any help or have any questions, our Support Team is here 24/7 to help you! Have a lovely week! Kind regards, Pipedrive Team

DC
AvatarImg

Dennis C.

Insurance, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Pipedrive logo

Pipedrive

Not dropping the ball

Reviewed 7 years ago

By putting all of your prospects in the program you remember who and when you need to follow up on. I also lets you know what was said last and what you told them. It also has a place for keeping all of the emails you have sent them.

Pros

You can build your own pipe line timeing for your business. By putting in your time table for your product or service you know when to follow up with them. It makes you look like you are on the ball at all times.

Cons

This software is called a CRM but it is more of a business tracker than a CRM.

AvatarImg
AvatarImg

Jordan R.

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Pipedrive logo

Pipedrive

Good software

Reviewed 4 years ago

Great tool! Excited for a future use-case that will warrant full use of it.

Pros

Pipedrive was something we did a free trial on when we were focused on building our inside sales team. Was really intuitive, I really liked it. A lot. Honestly we'll probably go back to them eventually. Hubspot's free version just suffices for the time-being.

Cons

It didn't have as generous of a "free" tier as Hubspot does. But that isn't necessarily a bad thing, per-say. In our early stages, we just haven't been able to justify switching. But I do like it better than Hubspot.

JL
AvatarImg

Julien L.

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pipedrive logo

Pipedrive

Great CRM

Reviewed 4 years ago

I am really satisfy to use this CRM. It's an easy and simple tool to use to help you closing your sales.

Pros

I like the fact it's a great simple CRM. Easy to use and to integrate in your business. A great tool to use for closing more sales.

Cons

It's a good CRM but if you want more options like proposition module, you need to inegrate them with this CRM.

PF
AvatarImg

Paul F.

Environmental Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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Pipedrive

It gets all those deals out of your inbox

Reviewed 4 years ago
Pros

I realized I had a bunch of emails dying in my inbox. Pipedrive helped me get them out of there easily and made sure that I was following up on them regularly. The very first day I used it I followed up on a deal that was languishing in my inbox and I got a project out of it. It is easy to use.

Cons

Not as fully featured as Hubspot but a lot cheaper and handles my most important tasks.

AR
AvatarImg

Verified reviewer

Financial Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pipedrive logo

Pipedrive

Awesome Prospecting CRM

Reviewed 4 years ago

Pipedrive provides a great solution for keeping track of prospects, where they are in the sales process, how much revenue has been won/lost, and key metrics for focusing efforts in the most worthy activities. It's so intuitive and sleek design. Has everything you need for your sales efforts

Pros

Ease of use, user friendly, minimalist CRM yet has all the tools/functionalities that you would use from a more expensive product

Cons

Very slight learning curve, especially if you've used a crm in the past. But, this is the case with most crm software

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

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Pipedrive

Nothing too exciting or worthwhile

Reviewed 8 months ago

it was ok, nothing exciting

Pros

Easy to use and export information out of the CRM

Cons

Limited features and functionality with this CRM

Vendor response

Hi there, Thank you very much for your feedback! :D If you need any help, please reach out to our Support Team. They will be happy to help!

MG
AvatarImg

Martin G.

Farming, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pipedrive logo

Pipedrive

Simple

Reviewed 7 years ago

Simple to use, in many language. Good tutorial to explain! Very nice !

Pros

CRM +

Cons

That you should be able to create DIVION in you enterprise.

AR
AvatarImg

Verified reviewer

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pipedrive

Can't Find Anything Better for the Price

Reviewed 3 years ago

Have been using it and enjoy that they are consistently making improvements

Pros

This is an affordable software that does a great job considering the low cost

Cons

It's not as advanced as software like Hubspot - but can't complain when it is drastically less expensive

DS
AvatarImg

Dave S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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Pipedrive

Love Pipedrive, but with one (or two) caveats...

Reviewed 6 years ago

Pipedrive is the CRM I've been looking for, love it so far. The only things preventing me from giving you guys 5 stars are the following: Nearly every time I log in the organizations that I have previously "merged," are suddenly "un-merged." It's almost as though some data is getting pushed through that is creating duplicate organizations. It's rather annoying, and I can't figure out why it's happening. And no, I haven't submitted a support ticket on the issue yet. I wish Pipedrive would pull in social media profiles for my contacts (a la Hubspot CRM and Nimble CRM). But there's no way I'm leaving Pipedrive anytime soon. It's a great fit for my sales process.

Pros

No pros were added to this review

Cons

No cons were added to this review

JA
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Joshua A.

Computer Software, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pipedrive

Pipedrive - Great for Startups, SMBs

Reviewed 6 months ago

Overall experience was good but we had to move as we tried to scale up and required advanced reporting and point and click integration with certain tool that were not available at that point in time.

Pros

-Very clean product-Great UI - very intuitive -Does a good Sales CRM for companies trying to start their Sales process-Decent reporting

Cons

-Does not compare to the current market leaders - SF, Hubspot etc-Not for heavy lifting-Advance reporting not available

Vendor response

Hi Joshua, Thank you so much for taking the time to share your experience! We will make sure to forward it to our dedicated teams. If you need any help, please reach out to our Support Team. They will be happy to help!

AR
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Verified reviewer

11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Pipedrive

Modest CRM

Reviewed 5 years ago

It was good for tracking the various sales pipelines we had going on but not superior to alternatives.

Pros

It was an OK CRM for our small company however, it was not worth the price especially with free softwares out there.

Cons

The price was the main detractor. There really wasn't much gain for the price compared to Hubspot or Zoho.

AR
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Verified reviewer

Logistics and Supply Chain, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pipedrive

Great CRM for smaller sales teams

Reviewed a year ago
Pros

Great tool optimized for smaller sales organizations with tons of sales activity.

Cons

Some reporting and lists were a bit harder to create due to logics. Missing hardcore marketing functionality like Hubspot.

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pipedrive

One CRM to rule them all

Reviewed 7 months ago

My fav. CRM

Pros

Super easy to use, well prices. I think the biggest advantage for my team is the reporting module - easy to customise reports.

Cons

Maybe it could have more fancy stuff to help generate/manage leads from the marketing perspective. It simply could have more features around lead generation or maybe some AI to help us get more out of our leads (more deals)

Vendor response

Hey, Thank you very much for your insights! We will make sure to forward it to our dedicated teams for future improvements. If you need any help, please reach out to our Support Team. They will be happy to help!

AR
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Verified reviewer

Internet, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pipedrive

One of the best CRM systems available

Reviewed 5 years ago
Pros

I love that Pipedrive features a clean design, great email integration, and well thought out visual sales pipeline. It also makes it easy to know what deals need attention while looking at your pipeline, the automations help you spend less time using the software and more time selling, and it is also very customisable.

Cons

Not much, it is a really good CRM software!

CR
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Carlos R.

Design, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pipedrive

Great CRM

Reviewed 3 years ago

its a great crm

Pros

Nice interface and user experience. Very good on third party apps integrations

Cons

The app isnt so good, but i use it. Some improvements would be great on ios app. The performance isnt so good. sometimes it lags a lot

CT
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Christian T.

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Best Free CRM for Small teams without integrations

Reviewed 5 years ago

Experience with Zoho, Pipedrive, Salesforce and others... Hubspot is my favorite so far for small teams.

Pros

I really like the BCC feature to send emails that are recorded in Hubspot! And it is for free.

Cons

Hubspot is too expensive when you go beyond the free version of the CRM.

HL
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Hector L.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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HubSpot CRM

It's simple and intuitive to use, works perfect with GSuite

Reviewed 6 years ago
Pros

Integration with GSuite Integration with Hubspot Marketing Save time with templates Tracking Meetings Tasks

Cons

Other crm like Pipedrive are easier to learn for my customers. I think will be redefine the stage on the pipeline

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Tor Erling N.

Computer Software, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

The best CRM in the market for sales reps

Reviewed 5 years ago

I have worked with SF, MSD and Pipedrive. Hubspot is in total and by far my favourite CRM system.

Pros

Ease of use. Dashboards. Sequence. Combination of crm and marketing. Live feeds.

Cons

Outlook integration Calendar integration

AR
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Verified reviewer

Photography, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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HubSpot CRM

Free trial - was over-complicated for my needs

Reviewed 5 years ago
Pros

I would say that HubSpot CRM is definitely a powerhouse software for sure... HubSpot had a number of great features that any business would need.

Cons

Powerhouse software for sure, but didn't have the clear, concise data that I was used to having with BaseCRM or Pipedrive. Ended up not going with HubSpot

MS
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McKay S.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HubSpot CRM

Hubspot CRM is free and has key features that paid CRMs often don't have

Reviewed 6 years ago

I now get to know when a prospect has read my email. That is really useful.

Pros

I like how it will tell me when someone has opened my emails. I used to pay for PipeDrive and PipeDrive didn't even integrate with my email unless I went to the higher plan. Hubspot did it for free! I also really like how it automatically pulls data about the companies of your contacts. It will tell you where the headquarters are, revenue, and number of employees etc.

Cons

This seems silly but it is actually kind of annoying. The columns in the deals pipeline are too wide! I have to scroll over to see the steps in the pipeline. I want to be able to see all the stages at once, not only half of it at a time. This could be accomplished with a slight reformatting of the page.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HubSpot CRM

Probably the best free cRM on the market

Reviewed 3 years ago

absolutely perfect if goals are price point and only track contact info, and realize will want to manage actual deal flow through some task management tool.

Pros

Hubspot is absolutely great as a CRM so long as you plan to use another tool for actual deal flow -- if your goal is to track names, contact info, notes, and docs, along with email traffic, Hubspot is perfect. Hubspot also has about the best import and export capability, and the auto-linking to external domain logos is wonderful -- really great job of minimizing contact updates.

Cons

Like almost every other CRM, Hubspot *lacks* the capability to drag and drop tasks to plan your day or week -- so managing deals is next to impossible and salesforce too expensive. Pipedrive has some ability to do so, however, only across stages of the deal and not within the stage; if you don't mind shelling out a few dollars, Pipedrive also has better Trello and other integrations, e.g., looking up a contact in Trello to manage the deals.

IC
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Igor C.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money