Pipedrive Case Study


CRM built by salespeople, for salespeople

4.57/5 (1,982 reviews)

Pipedrive use case: Henrik Hedberg

Henrik Hedberg

Verified Reviewer  
20th of October, 2016
Simple but powerful

Pipedrive has helped me increase my sales by letting me keep track of my deals and reminding me when to take the next step in the sales process. By being able to connect my emails to the deals, I have everything in one place. The software is simple enough to use so that it doesn't get in your way.

What do you like best?

Simple, good UI, good integrations.

What do you dislike?

Some address formatting issues is the only thing I can come to think of.

Why did you end up selecting Pipedrive over other applications?

Simple and intuitive.

If so, why did you switch?

Superior features and benefits compared to a spreadsheet.

What is your main use case with Pipedrive?

Keeping track of deals and getting back to the customer at the right time. Reminder.

Give one example how Pipedrive has improved the way your organization functions

Three out of four sales persons in our company use it, and we could not get by without it anymore, now we have a good overlook over the situation and don't forget things.

What is your ROI?

Hard to say, but definitely worth it!

Likelihood to recommend


Recommendations to others considering Pipedrive

Try it out.

Time used

6-12 months

Frequency of use


Rating breakdown

Value for money
Ease of use
Customer support