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PipelineDeals vs Mi9 CRM Comparison

Overview

PipelineDeals is a CRM you will actually use. Boost your business's sales pipeline and deal growth by up to 300% in the first...

Mi9 CRM is an integrated customer experience & relationship management solution with real-time omni-channel customer data,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

301

246

50

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

(21)

5

4

3

2

1

19

0

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

At the same time, for people who are excited about CRM functionality and drilling into client data (like me) there are some powerful tools to really target exactly the set of clients you want.
The wins can then be tracked through the onboarding and production cylces. In our business, this has proven to be a powerful management tool where all team members have visibility to the data.
PLD is intuitive to use and it can be customized to best fit what you need. Console management is great to use, it's easy to set tasks and follow up with leads.

Pros

We have been using the UpShot Commerce platform since the late 1990's and are thrilled with their robust offering.
Upshot Commerce gives us great care year after year. We are seeing some great improvement since launching the responsive design.
We enjoy the upshot commerce platform. The platform is easily customized, reliable, secure, and the back office is a dream come true.

Cons

The layout in the "Contact Info" box is awkward and unclear. Contact, Owner, Company (Funeral Home) information is interspersed in an illogical way.
No negative comment in this regards. No negative comments in this regards.
We were writing proposals and then never checking back on them to see what was happening. We were losing track of them.

Cons

It cost me hundreds of thousands of dollars in lost business, lost customers, and time and money spent trying to get things to work.
If faking it and using duck tape is in your wheelhouse then maybe this will work for you. It took us a year to get out.
The software isn't flashy as some other products, which I think gets mistaken for being out dated or not as intuitive.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features65
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Categorization
  • Charting
  • Chat
  • Client Management
  • Commenting
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Database Integration
  • Duplicate Detection
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Event Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Inbox Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Loyalty Program
  • Mail Merge
  • Microsoft Outlook Integration
  • Multi-Channel Management
  • Opportunity Management
  • POS
  • Password Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Promotions Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • To-Do List
  • Total features18
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Analysis
  • Campaign Management
  • Campaign Segmentation
  • Categorization
  • Charting
  • Chat
  • Client Management
  • Commenting
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Database Integration
  • Duplicate Detection
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Event Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Gamification
  • Goal Setting / Tracking
  • Inbox Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Loyalty Program
  • Mail Merge
  • Microsoft Outlook Integration
  • Multi-Channel Management
  • Opportunity Management
  • POS
  • Password Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Promotions Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SMS Integration
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • To-Do List

Integrations

  • Total integrations58
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

PipelineDeals vs. Mi9 CRM

See how PipelineDeals and Mi9 CRM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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