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Pipeline vs Smartsheet Comparison

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Overview

PipelineDeals is a CRM you will actually use. Boost your business's sales pipeline and deal growth by up to 300% in the first...

Category Leaders

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$14/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

302

244

51

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

919

600

124

19

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

This customization is very effective. Since I am the only person which does marketing for my company I need something like this to help stay focused.
Great customer service, JP, the CEO/founder is a great guy to chat with, we need more training and would love to have them be proactive in doing so.
PipelineDeals has great software and an excellent customer service/staff that I can count on, which is essential for my company.

Pros

A good advantage is the presence of a strong community that helps to find answers quickly. Smartsheet also makes quite easy to share results with teammates.
It's a fantastic way to share information and get teams collated. We use it for a variety of different reasons, so it's great to see the new features coming in.
It truly helps me to stay organized and I love the ability to forward specific documents and to select the specific documents I want to send to multiple people.

Cons

The layout in the "Contact Info" box is awkward and unclear. Contact, Owner, Company (Funeral Home) information is interspersed in an illogical way.
No negative comment in this regards. No negative comments in this regards.
We were writing proposals and then never checking back on them to see what was happening. We were losing track of them.

Cons

The continuous loss of features for unlicensed with insufficient notice.
There is not a lot to gripe about SmartSheets other than on occasion, the app can lag or suffer an error and finding what error it is and how to fix it can be a little frustrating.
I have all positive comments for this tool but sometimes when it keeps on giving notification that thing I dislike. Otherwise I have no dislikes about smartsheet.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features90
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Planning
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Analytics
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Asset Tracking
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Bar Chart
  • Bed Management
  • Bid Management
  • Billing & Invoicing
  • Brainstorming
  • Brand Management
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Calibration Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Capacity Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Certification Tracking
  • Change Management
  • Change Order Management
  • Channel Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commercial
  • Committee Management
  • Communication Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Database Support
  • Deadline Management
  • Dependency Tracking
  • Digital Asset Management
  • Discussions / Forums
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Duplicate Detection
  • EMR/EHR
  • Electronic Data Capture
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Employee Management
  • Engagement Analytics
  • Equipment Tracking
  • Event Calendar
  • Event Tracking
  • Expense Management
  • Expiration Management
  • Feedback Management
  • Field Sales Management
  • File Management