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? Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and...
LeadMaster has been providing affordable white-label web-based Salesforce CRM and Lead Management solutions since 1998. The...
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SAIDI N.
Banking, 11-50 employees
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All in all it is good crm which have morden features and people should use this for business purposes.
It the crm that include marketing automation and help desk not only tha but also it is easy and fast crm It organizes leads and sources and feed them in callers in priotized order.
I do not have seen any weakness in this crm because it has marketing automation and has case management.
Jamie S.
Medical Practice, 201-500 employees
Used daily for less than 6 months
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This CRM has helped streamline our marketing efforts and provide more accountability to my team.
Their customer service is the best I've ever had. I have only ever dealt with one person, she has been beyond wonderful with me and my team. I'm not tech savvy at all; I tell him what I need and she finds a way to get it done. I also have a wide age range of reps and they all find the app very easy to use. I looked at several CRM's and for the price, Leadmaster was the perfect fit for us.
The layout of some of the reports could be better. The app is a tad "clunky" and we did have one glitch on the app that took weeks to fix.
Diane U.
Electrical/Electronic Manufacturing,
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LeadMaster offers a comprehensive CRM at a great price. It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.
Currently, the email campaign editor does not have a working spell check function.
Mary G.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 1-2 years
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User friendly data entry processes. Once we have settled into using this product it has been very helpful with monitoring our customer calls.
Not enough time was spent on matching our needs to the systems capabilities. Not enough time was spent researching what our needs were or would hope to be in the future. Part of the challenge was my naivete about CRM databases.
Scott M.
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During my career as a sales manager and business owner, I've worked with about a half dozen different CRM systems, including Salesforce. I've encountered resistance from sales reps that wanted to remain steadfast in their old habits, I've encountered CRM providers that aren't as responsive "after" the sale, and I've had CRM systems that stalled progress and potential. Just over one year ago I contacted...
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Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Dissatisfied to say the least!
Nothing to be honest. I have used it for a very long time and have never been able to truly be happy with it.
This CRM is too complicated. You have to use too many different outside tools/resources to get what you need out of it. You have to jump through hoops to function. Constant glitches that lose, remove or even delete things. Support isn't very supportive.
Hello, We are sorry they didn't have a good experience. We do try to make sure everyone is able to experience the benefits of using our product to the fullest extent and to help them grow their business.
Margery M.
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In 1999 I founded Acadia as a virtual call team, skilled at providing inside sales support and lead generation for manufacturing and technical organizations. I was in search of an online CRM that was easy to use, affordable, and provided great reporting tools. I investigated using Salesforce, but it was not flexible enough to handle multiple clients, and did not provide the ability to customize fields...
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Nicole L.
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For our smaller dealerships who have never used a crm, Leadmaster not only gave them the understanding of the systems, the ease of use, the customer service, but an increase in sales because of the ability to use drip campaigns to keep potential clients interested. The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.
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Kathi R.
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LeadMaster is designed in an internet era for people and companies who need their CRM product to work for them. While many programs tell the user how to organize themselves, LeadMaster asks the customer to decide for themselves what information they need and how they want to access it. Reports are simple to generate, and even forms are fairly straightforward to create within the program. Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.
The only "downside" might be an overabundance of riches. Because the program is so customizable, it can be a little overwhelming on the front end to have to make all the decisions about data and reporting. Its very robustness can be daunting when starting at the beginning.
Alexander N.
Management Consulting,
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Prior to subscribing to LeadMaster, I was on a trial period with Salesforce, Microsoft Dynamics, and Infusionsoft. In terms of an overall inclusive CRM, I rate the LeadMaster product the highest by far. While Salesforce is a multibillion dollar activity, they created a shell that can be used by other apps. The subscription fees to purchase the apps your business needs will set you through the rough,...
I really have no prevailing concerns. Their customer service is always on top of any concerns I have. They tend to your business needs like I have never seen before.
Thomas S.
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Our company works with marketing communication firms throughout North America and for years have been using lead nurturing as a daily part of our new business development process. We depend on our own ability to generate viable and qualified leads for our services. For several years we used one of the more recognizable Marketing Automation/CRM solutions which worked ok. The problem was it was not...
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