App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Pipeliner CRM vs LeadMaster Comparison

Add to Compare

Compare similar apps

Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4

Bitrix24 logo

Bitrix24

4.1

HoneyBook logo

HoneyBook

4.8

Freshdesk logo

Freshdesk

4.5

NetSuite logo

NetSuite

4.1

Caspio logo

Caspio

4.5

Good recommendations?

Overview

Category Leaders

? Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and...

LeadMaster has been providing affordable white-label web-based Salesforce CRM and Lead Management solutions since 1998. The...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

209

5

4

3

2

1

144

56

6

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

37

5

4

3

2

1

15

15

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

So, Pipeliner CRM is the kind of CRM that I recommend for anyone who wishes to be successful in his sales activities and digital marketing in general.
The support team has been excellent, and their marketing team does a great job of promoting helpful content as far as sales best practices and use of their product.
I have been very impressed with the Pipeliner customer support. They have been very responsive when I have questions and have good follow up.

Pros

The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.
When we have a question, the answers are provided immediately. It is a great tool and a great service.
Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

Cons

Really bad experience or no MKT tools, reporting is not a strength of this product either which make it useless.
Really bad tool if we think that MKT and Sales are one team.
Burdensome data entry, can be costly and Focused on the wrong person.

Cons

Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports.
Priority lists were a little complicated and difficult to set up. Support team is difficult to get in touch with after launch.
The problem was it was not a lead generation, lead distribution solution. This meant we were looking out the rear view mirror instead of the front windshield.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features78
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Audit Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Field Sales Management
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Multi-Currency
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Product Catalog
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Web-based Deployment
  • Workflow Management
  • XML/RSS
  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Audit Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Field Sales Management
  • For Insurance Industry
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Multi-Currency
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Product Catalog
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Web-based Deployment
  • Workflow Management
  • XML/RSS

Integrations

  • Total integrations57
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations238
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

SN
AvatarImg

SAIDI N.

Banking, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LeadMaster logo

LeadMaster

Good

Reviewed 3 years ago

All in all it is good crm which have morden features and people should use this for business purposes.

Pros

It the crm that include marketing automation and help desk not only tha but also it is easy and fast crm It organizes leads and sources and feed them in callers in priotized order.

Cons

I do not have seen any weakness in this crm because it has marketing automation and has case management.

JS
AvatarImg

Jamie S.

Medical Practice, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

LeadMaster logo

LeadMaster

Leadmaster has been a huge asset to our marketing department.

Reviewed 5 years ago

This CRM has helped streamline our marketing efforts and provide more accountability to my team.

Pros

Their customer service is the best I've ever had. I have only ever dealt with one person, she has been beyond wonderful with me and my team. I'm not tech savvy at all; I tell him what I need and she finds a way to get it done. I also have a wide age range of reps and they all find the app very easy to use. I looked at several CRM's and for the price, Leadmaster was the perfect fit for us.

Cons

The layout of some of the reports could be better. The app is a tad "clunky" and we did have one glitch on the app that took weeks to fix.

DU
AvatarImg

Diane U.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

LeadMaster logo

LeadMaster

LeadMaster Lead Management Complete Marketing Automation

Reviewed 8 years ago
Pros

LeadMaster offers a comprehensive CRM at a great price. It allows our company to manage customers and leads efficiently. The sales and customer service support is fantastic as well.

Cons

Currently, the email campaign editor does not have a working spell check function.

MG
AvatarImg

Mary G.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

LeadMaster logo

LeadMaster

This is my first time choosing a CRM database

Reviewed 5 years ago
Pros

User friendly data entry processes. Once we have settled into using this product it has been very helpful with monitoring our customer calls.

Cons

Not enough time was spent on matching our needs to the systems capabilities. Not enough time was spent researching what our needs were or would hope to be in the future. Part of the challenge was my naivete about CRM databases.

SM
AvatarImg

Scott M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

LeadMaster logo

LeadMaster

This reviewer only left a rating

Reviewed 12 years ago

During my career as a sales manager and business owner, I've worked with about a half dozen different CRM systems, including Salesforce. I've encountered resistance from sales reps that wanted to remain steadfast in their old habits, I've encountered CRM providers that aren't as responsive "after" the sale, and I've had CRM systems that stalled progress and potential. Just over one year ago I contacted...

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

LeadMaster logo

LeadMaster

Too complicated

Reviewed 4 years ago

Dissatisfied to say the least!

Pros

Nothing to be honest. I have used it for a very long time and have never been able to truly be happy with it.

Cons

This CRM is too complicated. You have to use too many different outside tools/resources to get what you need out of it. You have to jump through hoops to function. Constant glitches that lose, remove or even delete things. Support isn't very supportive.

Vendor response

Hello, We are sorry they didn't have a good experience. We do try to make sure everyone is able to experience the benefits of using our product to the fullest extent and to help them grow their business.

MM
AvatarImg

Margery M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

LeadMaster logo

LeadMaster

This reviewer only left a rating

Reviewed 10 years ago

In 1999 I founded Acadia as a virtual call team, skilled at providing inside sales support and lead generation for manufacturing and technical organizations. I was in search of an online CRM that was easy to use, affordable, and provided great reporting tools. I investigated using Salesforce, but it was not flexible enough to handle multiple clients, and did not provide the ability to customize fields...

Pros

No pros were added to this review

Cons

No cons were added to this review

NL
AvatarImg

Nicole L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

LeadMaster logo

LeadMaster

We love our Leadmaster

Reviewed 9 years ago

For our smaller dealerships who have never used a crm, Leadmaster not only gave them the understanding of the systems, the ease of use, the customer service, but an increase in sales because of the ability to use drip campaigns to keep potential clients interested. The ability to now expand on the simplicity of the product that we began with, will open up even more opportunities for our sales people.

Pros

No pros were added to this review

Cons

No cons were added to this review

KR
AvatarImg

Kathi R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LeadMaster logo

LeadMaster

Robust, deeply customizable, and excellent support

Reviewed 8 years ago
Pros

LeadMaster is designed in an internet era for people and companies who need their CRM product to work for them. While many programs tell the user how to organize themselves, LeadMaster asks the customer to decide for themselves what information they need and how they want to access it. Reports are simple to generate, and even forms are fairly straightforward to create within the program. Pricing is actually accessible for smaller companies. The support is excellent, with very helpful technicians who do a LOT to provide guidance, information, and service.

Cons

The only "downside" might be an overabundance of riches. Because the program is so customizable, it can be a little overwhelming on the front end to have to make all the decisions about data and reporting. Its very robustness can be daunting when starting at the beginning.

AN
AvatarImg

Alexander N.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

LeadMaster logo

LeadMaster

All inclusive, inclusive, CRM tool. Powerfull automation & customizati

Reviewed 9 years ago
Pros

Prior to subscribing to LeadMaster, I was on a trial period with Salesforce, Microsoft Dynamics, and Infusionsoft. In terms of an overall inclusive CRM, I rate the LeadMaster product the highest by far. While Salesforce is a multibillion dollar activity, they created a shell that can be used by other apps. The subscription fees to purchase the apps your business needs will set you through the rough,...

Cons

I really have no prevailing concerns. Their customer service is always on top of any concerns I have. They tend to your business needs like I have never seen before.

TS
AvatarImg

Thomas S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

LeadMaster logo

LeadMaster

This reviewer only left a rating

Reviewed 10 years ago

Our company works with marketing communication firms throughout North America and for years have been using lead nurturing as a daily part of our new business development process. We depend on our own ability to generate viable and qualified leads for our services. For several years we used one of the more recognizable Marketing Automation/CRM solutions which worked ok. The problem was it was not...

Pros

No pros were added to this review

Cons

No cons were added to this review