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Pipeliner CRM vs VipeCloud Comparison

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Overview

Category Leaders

? Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and...

Category Leaders

98% of customers rate VipeCloud's Value For Money at 4 stars and above! VipeCloud is the Sales CRM With Marketing Suite...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

209

5

4

3

2

1

144

56

6

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

134

5

4

3

2

1

119

13

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

So, Pipeliner CRM is the kind of CRM that I recommend for anyone who wishes to be successful in his sales activities and digital marketing in general.
The support team has been excellent, and their marketing team does a great job of promoting helpful content as far as sales best practices and use of their product.
I have been very impressed with the Pipeliner customer support. They have been very responsive when I have questions and have good follow up.

Pros

The overall experience with VipeCloud has been amazing. The customer service with [SENSITIVE CONTENT] has been far superior to other companies I have worked with.
In particular, [SENSITIVE CONTENT] has been outstanding in providing personalized support in exploring how best to use VipeCloud to suit us as a law firm.
VipeCloud is a user-friendly, easy to implement platform that has robust features that can be used in multiple ways. The video emailing capabilities are awesome and exactly what I was looking for.

Cons

Really bad experience or no MKT tools, reporting is not a strength of this product either which make it useless.
Really bad tool if we think that MKT and Sales are one team.
Burdensome data entry, can be costly and Focused on the wrong person.

Cons

Strange but that's what customer service told me to do.
Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.
It's hard to find much wrong with VipeCloud since they're always constantly innovating to stay on top of the other CRMs out there.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features78
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Audit Management
  • Batch Processing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Committee Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Management
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • For Insurance Industry
  • For Nonprofits
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Currency
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Product Catalog
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Summary Reports
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management
  • XML/RSS
  • Total features110
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Audit Management
  • Batch Processing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Cataloging/Categorization
  • Channel Management
  • Client Management
  • Collaboration Tools
  • Committee Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Management
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • For Insurance Industry
  • For Nonprofits
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Currency
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Product Catalog
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Summary Reports
  • Tagging
  • Task Management
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Volunteer Management
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management
  • XML/RSS

Integrations

  • Total integrations57
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations12
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

ds
AvatarImg

dan s.

Financial Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

VipeCloud logo

VipeCloud

good

Reviewed a year ago

pretty good. customer support [SENSITIVE CONTENT] is excellent

Pros

email tracking after campaigns are sent. i am not using CRM

Cons

nothing so far, just started using software

SW
AvatarImg

Steve W.

E-Learning, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

VipeCloud logo

VipeCloud

VipeCloud

Reviewed 4 years ago

CRM, drip campaign emails, video emails all were taken care of by VipeCloud.

Pros

Full featured with new thoughtful features continually being added. Good Value and Powerful

Cons

I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.

DJ
AvatarImg

Debbee J.

Cosmetics, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

VipeCloud logo

VipeCloud

VipeCloud great product

Reviewed 3 years ago

I have used other CRM systems and this one by far is the best!!

Pros

It’s very easy to use. Great selection of templates. Great notification tools. Very flexible.

Cons

I don’t have any issues with the software. I of course would love the cost to be lower.

RP
AvatarImg

Rick P.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

VipeCloud logo

VipeCloud

Get into marketing automation without breaking the bank

Reviewed a year ago

Because we use another system for basic CRM tasks such as task management, contact management and deals management the marketing automation features are what we use Vipecloud for most of the time. These include email drip campaigns, email nurture, targeted mass emails, content management and social media management. We have not yet worked out a bi-directional syncing, but create new contacts in VipeCloud automatically when we add new ones in our main CRM system.

Pros

We are advanced CRM users but settled on VipeCloud due to the breadth of functionality and value for money. It's easy to use, simple to configure and powerful. Its search and list building features are excellent, enabling targeted email marketing. HTML emails are simple to build, Content management, Social Media management are also terrific. It brings to the smaller company many of the marketing automation features only larger companies can afford. When everything is taken into account, CRM, web page tracking, contact and task management, marketing automation, content management, email tracking - and the list can go on, this is a top of the range product for use by everyone. Support is faultless. Rapid response and immediate fix if required.

Cons

Initially, there were quite a few annoying glitches we kept bumping into, but these were fixed almost immediately. We also use HubSpot for CRM, its user interface is awesome

Vendor response

Thank you for the great review, Rick!

DT
AvatarImg

Dallin T.

Staffing and Recruiting, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VipeCloud logo

VipeCloud

Best Support

Reviewed 3 years ago

Incredible. These folks go above and beyond to make sure you are getting what you need from this CRM, and they do it at an unbeatable price.

Pros

The absolute best part about the software is the fact that the whole team is so accessible, they can help you at any point in the process. The software is simple enough to use, but having the support the VipeCloud team provides makes it even easier.

Cons

There are a few bugs that come up every so often, but again, the support team resolves them so quickly!

DL
AvatarImg

David L.

Management Consulting, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

VipeCloud logo

VipeCloud

Great capabilities, but not Sales Rep Friendly

Reviewed 3 months ago

I tried for a year to get it to work. I felt like if I could just spend time with it I'd get comfortable, but it just doesn't seem to do the trick. Takes me too long to work it.

Pros

Customer support is great. Team steps in and covers. [SENSITIVE CONTENT] is responsive. It has some great capabilities built in. Series, Video, Customization, Integration and affordability safety pieces built in

Cons

The help center is unsearchable. It's all predetermined with mega tags, so getting the one issue you want resolved is not easy to find. Have to plow through videos in hope of finding one thing. E.g how to create a Contact ListIt's not an initiative CRM. I had to relearn every time I used. (It's not designed to be used as a functional CRM) Importing contacts has to be csv, so have to convert Excel. Have to manually go into Task to work. Doesn't automatically prompt for a Follow up item.

JS
AvatarImg

Jacob S.

Marketing and Advertising, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VipeCloud logo

VipeCloud

Made My Marketing Agency Run 10X Smoother

Reviewed 2 years ago

Before I got VipeCloud, I was constantly buried in spreadsheets and data which costs me a ton of time every week. Now I've been able to consolidate all of my data, keep track of sales pipelines, and run automated email campaigns — all in one platform. It's like having an assistant without a salary.

Pros

VipeCloud allowed me to keep track of all of my contacts across my business in detail and provided me an array of features within the Marketing Suite, Sales CRM, along with a bunch of automation solutions.

Cons

It's hard to find much wrong with VipeCloud since they're always constantly innovating to stay on top of the other CRMs out there.

JB
AvatarImg

John B.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

VipeCloud logo

VipeCloud

Our go-to tool for everything!

Reviewed a year ago

Vipecloud enables us to do a multitude of different things with our customer database -- everything from contact management to email marketing and even to tracking opportunities. It's one of the best on the market.

Pros

As a user of a number of the larger and more popular marketing automation / CRM tools, I found VipeCloud to be easier to use and quite robust for its footprint. The system was easy to set-up and use, and the support was out-of-this world. I'd recommend it to any small organization that's wanting to get the most out of the contemporary marketing software world.

Cons

There is almost nothing we didn't like about VipeCloud. When we encountered difficulties and even when we needed to unlock new features, VipeCloud was very eager to help!

Vendor response

Thank you for the wonderful review!