Pipeliner CRM Pricing Plan & Cost Guide

Pipeliner CRM

The Better CRM - Built For Sales, Used By Sales!

4.72/5 (167 reviews)

Pipeliner CRM Pricing

Pricing model: Subscription

Free Trial: Available

Pipeliner CRM has offerings for all sizes of businesses and all verticals:

Starter: $65 per user per month
Business: $85 per user per month
Enterprise: $115 per user per month

View Pricing Plans Free Trial

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Pipeliner CRM Pricing Reviews

Pros

  • I have been very impressed with the Pipeliner customer support. They have been very responsive when I have questions and have good follow up.Karen C.Read the full review
  • So, Pipeliner CRM is the kind of CRM that I recommend for anyone who wishes to be successful in his sales activities and digital marketing in general.Charles N.Read the full review
  • The support team has been excellent, and their marketing team does a great job of promoting helpful content as far as sales best practices and use of their product.Tyler W.Read the full review

Cons

  • Really bad experience or no MKT tools, reporting is not a strength of this product either which make it useless.Agustin F.Read the full review
  • Really bad tool if we think that MKT and Sales are one team.Agustin F.Read the full review
  • Burdensome data entry, can be costly and Focused on the wrong person.JEREMIAH I.Read the full review
96%
recommended this to a friend or a colleague

23 reviewers had the following to say about Pipeliner CRM's pricing:

Riccardo F.

Excellent for all types of companies

Used daily for 1-2 years
Reviewed 2018-02-09
Review Source: Software Advice

Pros
Integrates with Outlook Easy to customize and great reporting Cloud-based and easy to install Fairly low cost

Cons
Subscription service only Does not integrate well with ERP software Technical support is not very helpful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tayden H.

Excellent product and support

Used daily for 2+ years
Reviewed 2018-06-05
Review Source: Capterra

Pros
I love the mobile app and computer interface. I like the automatic call log feature it makes it easy to keep and track info in an even more efficient manner.

Cons
Price. Although they are still in line with all the other competitive products. I t still seem expensive. especially if you have multiple users it really starts to add up quickly

Rating breakdown

Value for money
Ease of use
Features
Customer support

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JEREMIAH I.

EXCEPTIONAL PIPELINER CRM

Used daily for free trial
Reviewed 2019-10-08
Review Source: Software Advice

Product design and modification, Product pricing, Promotion mix, Selection of channels of distribution, Maintaining dealer relationships.

Pros
Data entry can be automated, Allows for easier collaboration and potential to add revenue

Cons
Burdensome data entry, can be costly and Focused on the wrong person

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Geofrey M.

Excellent

Used weekly for free trial
Reviewed 2019-10-03
Review Source: Software Advice

Building loyalty through improved customer relationship,Reduced administrative time,Fewer error and Lower costs.

Pros
What ilike ost about this software is its features and functionality

Cons
Price of this Software is a bit lower compared to its importance

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Charles N.

The Best CRM Software in Town

Used daily for less than 6 months
Reviewed 2019-09-25
Review Source: Software Advice

Pipeliner CRM is a software that I have used for my business over a period of time, and I can testify that it is quite easy and cheaper to use than other softwares for CRM. The quality and durability is immeasurable and very refined. It can track and save lead information that can help you generate sales.

Pros
I like almost everything about CRM Pipeliner, but I love it mostly because it's easy to use, and its quality is unquantifiable. So, Pipeliner CRM is the kind of CRM that I recommend for anyone who wishes to be successful in his sales activities and digital marketing in general.

Cons
What I like least about the Pipeliner CRM is the clip tool that enables user to save lead generated from the internet websites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

I RECOMMEND PIPELINER

Reviewed 2016-05-26
Review Source: GetApp

The relationship between contacts, accounts, related accounts is fantastic and with Pipeliner I can see everything in one place. It is not overwhelming and complex from the start as many other tools are and it is simple to track your sales opportunities, make reports and forecasts. it is really user-friendly and the drag and drop function is really useful. Feeds module help the company to improve team collaboration and social media sync help your sale agents to know better consumer.

Pros
really helpful to track your opportunities and close more deals

Cons
maybe the price was a little bit hight but now they're doing better

Rating breakdown

Value for money
Ease of use
Customer support

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Mekonnen T.

Great CRM

Used daily for free trial
Reviewed 2019-08-16
Review Source: Software Advice

still am in trial stage

Pros
with support of Artificial Intelligence pre indication and deep analysis is the core function of this CRM

Cons
so far it is already equivalent with other CRM when we see the price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Deric S.

Easy to use, but not user-friendly

Used weekly for less than 6 months
Reviewed 2016-11-17
Review Source: Software Advice

Out the box it wasn't easy to get our data up and running. The price point is approachable, however, it would be more beneficial to pay for a more comprehensive package.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Nikki S.

Amazing tool for small businesses! See for yourself!

Used weekly for 6-12 months
Reviewed 2018-04-18
Review Source: Software Advice

Excellent software, pricing is fair to just a bit higher but you get what you pay for in this case. I would highly recommend this product for sales professionals looking to build a client success platform that is customized and not so robotic looking.

Pros
This is a very visual software which shows you exactly what you need to know. There aren't a ton of spreadsheets, but there are visuals such as pictures that show you how you get from stage to stage in your process. This is an extremely intuitive and understandable software. It easily integrates with MS Outlook and many other social networks. Customer support is awesome and able to help right away with the few minor issues I have had.

Cons
Not many things to complain about. I wish there was a way to import contacts rather than manually entering them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kelvin K.

Got the CRM Model Right

Reviewed 2014-12-18
Review Source: GetApp

We tried quite a few CRM apps before selecting Pipeliner including Salesforce. The bottom-line is that Pipeliner is the best combination of functionality, usability and value available in the market. We were looking for an app that could handle three key major feature categories account/relationship modeling, visual pipeline display and marketing application integration. It seems like a simple set of requirements, but we found it amazingly hard to get all of these things working well in most packages. When you add cost into the picture the competition narrowed very quickly.

Pros
Flexibility in modeling the account and contact relationships. Ability to setup bi-directional interfaces with marketing automation apps. Ability to visually display and manage sales process through the pipeline view.

Cons
3rd party add-on required for bi-directional integrations, but with that said the add-on offers significantly more functionality while still having a lower cost than the next best alternative.

Rating breakdown

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Daniel S.

CRM Review

Used daily for 2+ years
Reviewed 2019-10-16
Review Source: Software Advice

Excellent system easy to use implement and is very effective

Pros
Handling opportunities (click and drag). Targeted values, and sales velocity features

Cons
Difficulty deleting unwanted opportunities

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Opeyemi A.

Sales Management

Used daily for less than 6 months
Reviewed 2019-07-04
Review Source: Software Advice

Amazing sales management CRM solution with great value for money and high ROI.

Pros
It is user - friendly with simplified applications

Cons
Its dependency on internet connection could be a limitation to its global reach - especially the remote areas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dorcas M.

Pipeliner CRM- easy to use and sales friendly

Used occasionally for free trial
Reviewed 2019-09-25
Review Source: Software Advice

Pros
What I like most about pipeliner is that it has the most advanced CRM with the most advanced mobile app with in-built AI that can display KPIs, scan business cards and that is always up to date with the latest sales information on the go 

Cons
Can't complain about the software. But somehow expensive

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Isaac I.

A Top Notch Customer Relationship Management Tool.

Used daily for 1-2 years
Reviewed 2021-03-12
Review Source: Software Advice

I have used Pipeliner CRM and I can tell you that its worth the value of your money!

Pros
It has top notch Graphic User Interface with Seamless ability to Integrate with other applications. Its also easy to navigate.

Cons
Its only a CRM tool.I wish the producers can make other competing softwares aside the CRM Key features it has.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Winston R.

Simply the best CRM

Used daily for 2+ years
Reviewed 2021-05-28
Review Source: Software Advice

Having a 360 view of the customer and allowing us to engage with our customers in a more powerful way. We now have greater insights as to our customers preferences , buying patterns, etc which have allowed us to be more strategic and provide a more individualized offering to each customer.

Pros
I tried other CRM like MS Dynamics etc, and you need a full-time IT staff to install and manage, which as a small business, we cannot afford. Pipeliner is packed with features up and running in a few hours instead of days. The user interface is very visual and easily customizable with various views along with the drag and drop feature within the Opportunity Pipeliner. The software is constantly being updated wtih new and powerful features which has really added immense value to our business. We have recenly integrated Pipeliner iwth our Accounting software and it has been great. Additionally their support staff are very quick to respond and resolve any issues that may arise. Overall Pipeliner is very easy to use but packs a whole lot of powerful features

Cons
Very happy so far with Pipeliner CRM so nothing to write here.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James Steve N.

Awesome app that worth trying!

Used weekly for free trial
Reviewed 2019-09-10
Review Source: Software Advice

At first, i had difficulties in monitoring my team from distance and also the follow up of clients was a little bit difficult. But due to Pipeliner CRM, everything was made simple since the software helped to bring my team and I as one always and at any time i can monitor them and also reminds me of the rendey-vous with clients.

Pros
New and wonderful software made simple to use and that reduces cost in business. You better give a try by taking a free trial if you have never done before.

Cons
No cons discovered yet. Everything for the moment is understandable and works smoothly.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Kannan K.

Pipeliner CRM - Customer Success Platform built on Principles by Sales Professionals for Sales Professionals

Reviewed 2015-11-12
Review Source: GetApp

Salespeople are a rare breed. They love meeting and/or talking to customers all the time. For them, productivity is measured in terms of number of deals closed every month. They are the entrepreneurs within the organization. They think the company runs successfully because of them. And they are simply right. They have no time to do data entry. They simply do not have the time to follow cumbersome procedures. They want a CRM product that simply thinks like they do. And Pipeliner fits the bill perfectly. I am yet to see a product that is crafted for the Salespeople. As a salesperson, I am in love with Pipeliner, the CRM Software that made me fall in love with Sales again.

Pros
Ease of Use Integration with Apps that you use Visualization of Sales stages No expert skills required Lets you focus on the right leads at the right time Always available on the cloud and on your mobile devices [Android, iOS apps] - whether you are connected or not. Auto Syncing once you are connected. There are no multiple editions to choose from. Single edition and you get all the features at one low price. Over a 3 year period, you will pay 50% less than the popular cloud app [that tries to do everything under the sun completely ignoring the very purpose with which the company was started or what their name means]. Whereas Pipeliner is built for the Sales Force. To empower them in true sense. What's more? You would have achieved more sales than if you use the popular cloud app. And cultivated happy customers for life. Do you want more sales ? Do you want to manage your sales leads with utmost sophistication ? Do you want to make sure your sales people focus on the right clients at the right time ? Do you want to see your pipelines visually ? Do you want instant intelligence on everything about Sales at your fingertips ? Do you want your sales people to fall in love with Sales again ? The answer is "Pipeliner CRM". Go for it. You will NOT have any regrets.

Cons
Nothing whatsoever. I have no complaints at all.

Rating breakdown

Value for money
Ease of use
Customer support

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Owen A.

Brilliantly simple, hugely powerful and a perfect fit.

Reviewed 2015-07-07
Review Source: Software Advice

Pros
Pipeliner has evidently been designed by Sales people who thoroughly understand sales process, sales people and what the business needs to see and understand in order to operate effectively. It is a rare thing to find software you can "grow into" and that can actually help you as you mature your sales model. It is intuitive, flexible and excellent value for money.

Cons
There's not a lot to dislike. It's a relatively new platform so there are the occasional bug or glitch but they are hugely responsive and the development roadmap seems to move at a pace with the market demand.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Paul K.

Recommended. Not the most intuitive to use, but powerful and customisable.

Used daily for 2+ years
Reviewed 2017-08-30
Review Source: Capterra

Pros
The overall experience of signing up and installing the client software is good and we have had no technical issues. Customer support is good and documentation is available for using and customising the interface. For example we wanted to add a margin value field to each qualified opportunity and although this was not a default field it was easy to find instructions as how to do it. The new field is calculated and can be used for graphs and reports so we can see relative margins against project values. Pipeliner lets you run more than one pipeline and we have two, one for new sales and one for existing customer development. This makes it easier for sales team to keep their workload balanced between the two activities. The management reports feature is extremely useful and enables our directors to quickly see how the sales team are progressing in terms of wins, losses, potential and actual sales.

Cons
Our directors want to encourage the sales team to add follow up actions after events. Unfortunately, you cannot add a telephone call or email as the follow up to a meeting. We have posted it as a feature request, but it is a surprising and pretty pointless limitation. Who wouldn't follow up a meeting with a phone call? It would also be nice if the pipelines could be colour coded as it can be difficult to know which one you are working in. Our only caveat is that should your internet connection fail and you carry on working, the 'auto-synch failure' alert is very small and easily overlooked. If you have to reboot the PC to solve the internet connection you will lose all the work added after the synch failure. We would like Pipeliner to auto-backup client data to the client PC which could be restored in the event of a synch failure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Lori G.

PipelinerCRM - a CRM for today's sales rep

Reviewed 2015-05-01
Review Source: Software Advice

Pros
Pipeliner is our primary CRM for our sales and client success team. We moved from Salesforce.com to Pipeliner as a cost savings as well as looking for a tool that had a more progressive feature set. Of specific interest to us was the visual user interface of the opportunity pipeline and the social media integrations. LinkedIN and other social integrations, the pipeline opportunity view, ability to build custom reports using any filter setting. The Pipeliner team from the CEO, to support, to marketing has been fantastic to deal with. They care about the success of their customers.

Cons
Our integration from Salesforce.com was a little challenging and we experienced some slow speeds, but much of that was due to the large number of records we were bringing in. In addition, we did not hire Pipeliner support to help us. We did it on our own. Those issues have all been resolved.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ian J L.

Finally a CRM that delivers results

Reviewed 2015-04-02
Review Source: GetApp

Over my 20+ year career in sales I've experienced a wide selection of CRM's. Some have been better to use than others but I can't say that any one of them has been a huge help to me either as a sales professional on the front line or as a sales leader looking for insights. Typically they've been overly complex and cumbersome. Something you tolerate rather than enjoy or get any value from. That's all changed with Pipeliner CRM. I love it. These guys truly understand what sales is all about and they've built something that helps rather than hinders. Finally a CRM that delivers results.

Pros
Although its not a specific feature a major 'Wow' factor is the visualisation philosophy behind the whole platform. You can see everything you need to see on one screen. Everything just looks fantastic. The main pipeline view shows you exactly where all of your opportunities are instantly and I love that you can drag and drop opportunities from one stage to the next. You can also see where you are in relation to your quota on the same screen and take the action you need to progress. I particularly love the 'Buying Center'. You have to see it to believe it but relationship mapping is a major challenge for most who have longer term, complex pursuits with multiple stakeholders. The Buying Center makes it easy to keep track of and manage everyone involved in an opportunity, even if they don't work for that company. There are so many awesome features but that one alone saves so much time and effort and delivers tremendous value.

Cons
That it's taken so long for CRM to get this good!

Rating breakdown

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Lynn B.

Fantastic sales management software!!!

Reviewed 2015-11-25
Review Source: GetApp

We have been using Pipeliner for a couple of months now and it is light years ahead of the competition. It is incredibly easy to use, all of our sales team has adopted it and I have a better understanding of our sales pipeline that ever before. As a company that is experiencing rapid growth Pipeliner is a critical part of our management infrastructure. Our sales ops guys have received outstanding support on any issues that we have had and as a company that sells cloud software and professional services it is refreshing to see how well this company is managed. I am actually really excited to attend our weekly sales reviews as they are now focused on action not reporting!!! If you are a company of any size and dropping tons of money on expensive CRM tools and not seeing the results, Pipeliner CRM is for you!!

Pros
Ease of use, visual interface, & widespread sales personnel adoption, great response times for any issue.

Cons
Some small administration issues. Nothing major and most of what we have given feedback on is already on the product roadmap for the next release.

Rating breakdown

Value for money
Ease of use
Customer support

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Arno F.

Excellent tool also for small business!

Used daily for 2+ years
Reviewed 2017-09-01
Review Source: Software Advice

My business is B2B. What I’m selling is voice training, workshops, and speaking engagements. Until recently, my business was developed through public relations, publishing in special interest magazines, and through people finding me through the website and social media. About 2 years ago, I began to see a dramatic change. I needed more than a database and a bit of marketing automation -- I needed a sales process to help me drive interest and drive business. Competition was rising and it was obvious that I needed a more structured way to keep my contacts, accounts, and business relationships organized and vibrant. For both existing and new business relationships, I needed a way to nurture those relationships. It became clear that all my business was not going to come to me any longer. I needed help selling to my key persons -- that’s when I looked for the right CRM tool. In the end, I found Pipeliner through searching on Google. I had asked colleagues and friends for recommendations, but the software they or their companies used was too unwieldy, complex, and expensive. c Today I can say, Pipeliner helps me to stay in touch with the most promising customers and to make more business with less effort.

Pros
The visual approach. I noticed right away that Pipeliner workes differently from other solutions. It is visual -- not dry spreadsheets but instantly understandable in pictures -- and intuitive. I don't need a thick manual. No need to think in ‘database structures’. Pipeliner shows me the sales process and how I move from stage to stage. Pipeliner ‘mirrors’ my behavior. I don’t have to understand all the technical workings -- I can just see what I need to know. I suddenly have an instant snapshot of my sales stages, what I need to do next, and this motivates me. Also absolutely important and helpful is the integration of MS Outlook and the connection with several social networks.

Cons
There are only few things I dislike. One is, I miss the possibility to import vcf-cards when I am creating a new lead. Also would be good for me - as located in Europe - the integration of the Xing-Network.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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