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Pipeliner CRM Logo

The Better CRM - Built For Sales, Used By Sales!

Pipeliner CRM Reviews - Page 4

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215 reviews

Recommended

AP
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Alan P.

Textiles, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pipeliner works great for us

Reviewed 3 years ago

We are able to track all customer touch points (opportunities, samples, complaints, leads, etc) with great ease

Pros

Pipeliner has a great interface and the way they track opportunities is easy to follow. You can set up a separate pipeline for every type of opportunity or customer touch point you want to track.

Cons

Migrating to Cloud based was a little difficult and cumbersome

AL
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Allison L.

Computer Software, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pleasent discovery

Reviewed 7 years ago
Pros

It's visual Easy to use not to mention easy to customize! Easy to teach others Excellent Pipeliner tech support

Cons

With Pipeliner updates happening, one needs to close Outlook, Word and Skype which can be annoying at times.

RF
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Riccardo F.

Construction, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Excellent for all types of companies

Reviewed 7 years ago
Pros

Integrates with Outlook Easy to customize and great reporting Cloud-based and easy to install Fairly low cost

Cons

Subscription service only Does not integrate well with ERP software Technical support is not very helpful

SC
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Steve C.

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Keeping Track of your work.

Reviewed 3 years ago

It shows management what accounts I am working on.

Pros

Keeping track of opportunities, seeing what you have on the go.

Cons

Like anything new you have to practice to get to know it. I have used other CRM so I had some experience with it.

TW
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Tyler W.

Computer Software,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pipeliner: Headed in the right Direction

Reviewed 9 years ago
Pros

The visual representation of the sales pipeline is an an incredibly useful feature that allows me to stay up-to-date on my current deals with nothing more than a quick glance. The Pipeliner team has been well above average in response times to technical issues and has often gone above and beyond the call of duty when correcting errors on both ends of the system.

Cons

The size of our database appeared to be a large struggle early in the relationship. The sheer amount of data slowed Pipeliner down to a state where it was difficult to use until the Pipeliner team made upgrades and our team went through an aggressive data cleanse. Our company has also built an API integration with Pipeliner that at times seems a little shaky, but that could certainly be our fault as much as theirs.

MM
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Matt M.

Management Consulting, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy, Visual CRM with lots of configurability

Reviewed 7 years ago

I like how the Pipeliner team has consistently added functionality that makes the experience for a sales user more valuable over time. With other CRMs I've used, updates don't always make the experience for a user like me better.

Pros

I like the visual pipeline and the ease with which I can update and improve milestones in my sales process.

Cons

Not as many plug-ins or easy integrations with other apps like Salesforce, but we don't really need those things.

JB
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Joel B.

Consumer Electronics, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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What You Can Expect from Pipeliner CRM

Reviewed 2 years ago

It is one of the best CRM software in terms of visualization

Pros

The interface for both their web app and mobile app is completely visualized which makes it easy to understand the information at a glance.

Cons

The generated reports should have a forecast that can tell me what industry CRM tips to implore.

GK
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George K.

Industrial Automation, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use, lightweight, great support

Reviewed 2 years ago
Pros

Managing opportunities and leads, tracking them through the sales cycle

Cons

Reporting limitations, visualizing forecasts and quotas.

OA
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Owen A.

Computer Software,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliantly simple, hugely powerful and a perfect fit.

Reviewed 9 years ago
Pros

Pipeliner has evidently been designed by Sales people who thoroughly understand sales process, sales people and what the business needs to see and understand in order to operate effectively. It is a rare thing to find software you can "grow into" and that can actually help you as you mature your sales model. It is intuitive, flexible and excellent value for money.

Cons

There's not a lot to dislike. It's a relatively new platform so there are the occasional bug or glitch but they are hugely responsive and the development roadmap seems to move at a pace with the market demand.

JM
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Jo M.

Construction, 11-50 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent CRM for reporting and tracking jobs

Reviewed 3 years ago

I have really enjoyed using this CRM. It is easy to understand and use. I do a lot of reporting and this function is very important to me.

Pros

The reporting and that it is easy to use

Cons

The limit on the size of a document you can upload and not being able to hover the mouse pointer over the “name” field to see the complete file name

CH
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Chris H.

Industrial Automation, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pipeliner CRM Review

Reviewed 2 years ago
Pros

Pipeliner CRM has a very intuitive user interface.

Cons

The reporting is not intuitive as I would like.

CH
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Chris H.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sales Success with Pipeliner CRM

Reviewed 9 years ago
Pros

Pipeliner CRM is quick to implement, learn and most important, easy to utilize. It leads to better communications within our sales team and keeps us squarely in-front of the right customers. Pipeliner CRM's team is customer focused with a drive to bring the best product for sales professionals to the market.

Cons

The robust management options are focused on helping manager's coach and improve their sales team's performance. However, there are so many options for managers that you need to take the time to learn how to run the reports. Everything is there, it is just not as simple to use as it is for the sales people (which is good because the sales people are the the reason for CRM in the first place).

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Kelvin K.

1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Got the CRM Model Right

Reviewed 10 years ago

We tried quite a few CRM apps before selecting Pipeliner including Salesforce. The bottom-line is that Pipeliner is the best combination of functionality, usability and value available in the market. We were looking for an app that could handle three key major feature categories account/relationship modeling, visual pipeline display and marketing application integration. It seems like a simple set of requirements, but we found it amazingly hard to get all of these things working well in most packages. When you add cost into the picture the competition narrowed very quickly.

Pros

Flexibility in modeling the account and contact relationships. Ability to setup bi-directional interfaces with marketing automation apps. Ability to visually display and manage sales process through the pipeline view.

Cons

3rd party add-on required for bi-directional integrations, but with that said the add-on offers significantly more functionality while still having a lower cost than the next best alternative.

AA
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Achabeza A.

Retail, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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How I got to know about CRM

Reviewed 5 years ago

I would say my overall experience would be great. This is actually my introduction into CRM platforms and thanks to Pipeliner I have been educated on several aspects of sales especially managing your sales pipeline. Pipeliner is a sales tool I would recommend at the moment to anyone in sales or Business development.

Pros

With pipeline I think it's the best way to let you know how the sales funnel or sales pipeline function. This was my introduction into CRM platforms but this introduction has increased my confidence in handling not only sales but Business development activities ad these fields are very related. Being able to handle leads and opportunities based on their resourcefulness is a thumbs up for me. No more waste of time on leads or opportunities which won't lead to any good.

Cons

I can't really say what I dislike about it as this is my first experience with CRM platforms as a whole. I'm just getting to know Pipelner. But I think the trial period is too short. 15 days I think. I think a month would be better.

MD
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Mark D.

Construction, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great CRM to show our factories how we work

Reviewed 3 years ago
Pros

The reporting is easy and functional. Nice way for us to show our factories the progress we have made with selling their material

Cons

That you cannot upload files larger than 30MB. That some of the features are not in alphabetical order

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Fred S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Pipeliner

Reviewed 8 years ago

This is the most comprehensive pipeline management tool I have ever used. Having said that it is still very easy to setup and use. There is a great deal of contextual help, and when you need it the support is great.

Pros

One of the side benefits of using Pipleliner is all of the sales content they have, you really don't need any other source, if you are a sales professional, they have a ton of information for you, if you are a sales manager they have a ton of information for you...Visual, Intuitive --- Great Reporting!

Cons

No cons were added to this review

JH
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Jason H.

Logistics and Supply Chain, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Pipeliner review

Reviewed 3 years ago

its been excellent a wonderful experience overall!

Pros

the software allows you to keep track of your success.

Cons

maybe you can make it less steps in the process when entering a client for the first time

DR
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Dustin R.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A fantastic CRM for keeping track of our commercial jobs

Reviewed 3 years ago
Pros

I just started using Pipeliner it is a very strong tool for our company. We use it to track all of our commercial projects

Cons

Not being able to add subfolders to the documents

MM
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Maziar M.

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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My Experience with PIPLINER

Reviewed 3 years ago

I would give it an 80 out of 100

Pros

Good futures not really designed for Transportation Industry specially for forecasting

Cons

Not very friendly user

KS
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Killian S.

Construction, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great way to manage contacts

Reviewed 3 years ago
Pros

That we are able to manage all of our contacts through it and how it merges with Outlook

Cons

That the contacts are not in alphabetical order in the “Primary Contact Name” and the “Primary Account Name”

RD
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Ray D.

Construction, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pipeliner is a very powerful CRM. Allows us to focus on closing sales

Reviewed 3 years ago
Pros

It allows us to track the progress of our jobs and manage the succession of each one.

Cons

Calendar invites do not always work, and you have to resend the invite several times before it will go through.

ES
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Eric S.

Construction, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Very functional and easy to use

Reviewed 3 years ago
Pros

The ability to create the detail screen into what works best for your company. It is easy to change fields and update them

Cons

Not being able to alphabetically sort in primary contact field

LB
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Leoni B.

Packaging and Containers, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 2 years ago

Very good system and super helpful for daily sales management.

Pros

Task Management is a great help in everyday work.

Cons

Evaluations and Diagram Creation is not very easy.

OB
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Olufemi B.

Telecommunications, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pipeliner CRM: A Top Notch Contemporary Sales Tool

Reviewed 5 years ago

Pipeliner CRM is a fantastic sales-tech built on the principle of simplicity with user friendly dashboard and quick navigation. It is very flexible and adaptive by design which makes it stands out. A sales tool designed to provides total and instant visual insights into sales activities for prompt decision making and collaborations among sales professionals.

Pros

Instant visual insights into sales activities, easy to administer, quick navigation, simplicity and adaptive by design for seamless future integration..

Cons

Self implementation that might sometime require certain level of specialized skills

SP
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Stacie P.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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pipeliner review

Reviewed 3 years ago
Pros

activities feature and ability to mass mail and template features

Cons

still learning about features and how they all work