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Preferred Patron Loyalty vs ALLDATA Comparison
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Overview
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries
ALLDATA is a cloud-based OEM diagnostic suite that helps automotive businesses conduct vehicle inspections based on repair...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$169/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$179/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
They are always available even during evening and weekend hours. They all have such a strong knowledge of the software and it's capabilities that calling in for help is quick and easy.
Overall Preferred Patron is a great loyalty program. They have really spent time understanding how retailers market and what they need to create effective marketing campaigns.
The Preferred Patron Loyalty products allows any size business to cost effectively implement a Reward Program to both keep and increase their customers' loyalty.
Pros
It’s been very easy and good we are happy with the purchase just wish pricing was a bit better.
Software is easy to use and has a huge data base of information for our techs. We use it a lot and are glad we have it.
The best thing about AllData is the ease of navigation and full information base including troubleshooting & diagrams.
Cons
The only problems that I have had is when Windows decides to update itself. They have to access the tablet to correct the problems that any automatic updates cause.
We are a car dealership and have always struggled with getting the return business for the service department after the sale.
After speaking to a few companies, there was no doubt who we were going to choose. Our customer service rep. has been with us every single step of the way.
Cons
It's very expensive for what you get. Also, the wiring schematics are not accurate (wrong color codings for the wrong circuit).
System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much.
When i questioned them prior to purchasing this product they said it will be available shortly.seven months later still no upgrade.
Key features
- Total features24
- API
- Accounting Management
- Activity Management
- Alerts / Escalation
- Behavior Tracking
- Billing & Invoicing
- Catalog Management
- Client Management
- Cost Estimating
- Cost Tracking
- Customer Accounts
- Customer Complaint Tracking
- Customer Database
- Customer History
- Customer Segmentation
- Diagnostic Tools
- Discount Management
- Drip Marketing
- Email Alerts
- Email Marketing Management
- Employee Time Tracking
- Estimating
- Gamification
- Gift Card System
- Inspection Management
- Instant Messaging
- Inventory Management
- Invoice Processing
- Job Scheduling
- Loyalty Program
- Maintenance Scheduling
- Member Account Access
- Multi-Channel Marketing
- PDF Conversion
- Profitability Analysis
- Progress Reports
- Progress Tracking
- Quote Management
- Ratings & Reviews
- Referral Tracking
- Remote Access
- Repair Tracking
- Retention Management
- Rewards Management
- SMS Marketing Managment
- Sales Reporting
- Scheduling
- Status Tracking
- Survey Management
- Third Party Integration
- WYSIWYG Editor
- Work Order Management
- Total features29
- API
- Accounting Management
- Activity Management
- Alerts / Escalation
- Behavior Tracking
- Billing & Invoicing
- Catalog Management
- Client Management
- Cost Estimating
- Cost Tracking
- Customer Accounts
- Customer Complaint Tracking
- Customer Database
- Customer History
- Customer Segmentation
- Diagnostic Tools
- Discount Management
- Drip Marketing
- Email Alerts
- Email Marketing Management
- Employee Time Tracking
- Estimating
- Gamification
- Gift Card System
- Inspection Management
- Instant Messaging
- Inventory Management
- Invoice Processing
- Job Scheduling
- Loyalty Program
- Maintenance Scheduling
- Member Account Access
- Multi-Channel Marketing
- PDF Conversion
- Profitability Analysis
- Progress Reports
- Progress Tracking
- Quote Management
- Ratings & Reviews
- Referral Tracking
- Remote Access
- Repair Tracking
- Retention Management
- Rewards Management
- SMS Marketing Managment
- Sales Reporting
- Scheduling
- Status Tracking
- Survey Management
- Third Party Integration
- WYSIWYG Editor
- Work Order Management
Integrations
- Total integrations1
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations3
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Preferred Patron Loyalty vs. ALLDATA
See how Preferred Patron Loyalty and ALLDATA stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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