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Preferred Patron Loyalty vs Alter Comparison

Overview

Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

Alter is an AI-powered content recommendation software that helps businesses increase website conversions by allowing them...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$59.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$20/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

(83)

5

4

3

2

1

78

4

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They are always available even during evening and weekend hours. They all have such a strong knowledge of the software and it's capabilities that calling in for help is quick and easy.
Overall Preferred Patron is a great loyalty program. They have really spent time understanding how retailers market and what they need to create effective marketing campaigns.
This is a great third party loyalty application. The user interface is very easy to use by my cashiers while they are interacting directly with customers.

Pros

Not enoughreviews yet

Cons

The only problems that I have had is when Windows decides to update itself. They have to access the tablet to correct the problems that any automatic updates cause.
Also sometimes it gets confusing as to where to go to access the different tasks that can be done using the system.
I stopped using the email marketing campaign part of my account and I now send all my emails through Constant Contact.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features108
  • A/B Testing
  • API
  • Abandoned Cart Saver
  • Account Alerts
  • Account Based Marketing
  • Account Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Audience Targeting
  • Batch Communications
  • Behavior Tracking
  • Behavioral Targeting
  • Brand Management
  • CRM
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Segmentation
  • Case Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Churn Management
  • Client Portal
  • Communication Management
  • Community Management
  • Complaint Management
  • Complaint Monitoring
  • Contact Management
  • Content Analytics
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Targeting
  • Conversion Rate Optimization
  • Conversion Tracking
  • Corrective and Preventive Actions (CAPA)
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Distribution Management
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Editorial Calendar
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • Experience Management
  • Feedback Management
  • Filtering
  • Funnel Analysis
  • Gamification
  • Geolocation
  • Gift Card Management
  • Health Score
  • Incentive Management
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Issue Tracking
  • Landing Pages/Web Forms
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Negative Feedback Management
  • No-Card Loyalty System
  • On-Demand Communications
  • Onboarding
  • Performance Metrics
  • Personalization
  • Print Management
  • Prioritization
  • Program Notices
  • Promotions Management
  • Publish Scheduling
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Recommendations
  • Reference Usage Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Rewards Management
  • SMS Marketing Managment
  • Sales Analytics
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Management
  • Website Personalization
  • Website Visitor Tracking
  • eCommerce Management
  • Total features45
  • A/B Testing
  • API
  • Abandoned Cart Saver
  • Account Alerts
  • Account Based Marketing
  • Account Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Audience Targeting
  • Batch Communications
  • Behavior Tracking
  • Behavioral Targeting
  • Brand Management
  • CRM
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Segmentation
  • Case Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Churn Management
  • Client Portal
  • Communication Management
  • Community Management
  • Complaint Management
  • Complaint Monitoring
  • Contact Management
  • Content Analytics
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Targeting
  • Conversion Rate Optimization
  • Conversion Tracking
  • Corrective and Preventive Actions (CAPA)
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Distribution Management
  • Document Storage
  • Drip Campaigns
  • Dynamic Content
  • Editorial Calendar
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Analytics
  • Experience Management
  • Feedback Management
  • Filtering
  • Funnel Analysis
  • Gamification
  • Geolocation
  • Gift Card Management
  • Health Score
  • Incentive Management
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Issue Tracking
  • Landing Pages/Web Forms
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Negative Feedback Management
  • No-Card Loyalty System
  • On-Demand Communications
  • Onboarding
  • Performance Metrics
  • Personalization
  • Print Management
  • Prioritization
  • Program Notices
  • Promotions Management
  • Publish Scheduling
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Recommendations
  • Reference Usage Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Management
  • Rewards Management
  • SMS Marketing Managment
  • Sales Analytics
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Management
  • Website Personalization
  • Website Visitor Tracking
  • eCommerce Management

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Preferred Patron Loyalty vs. Alter

See how Preferred Patron Loyalty and Alter stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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