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Preferred Patron Loyalty vs CHIROSPRING Comparison

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Overview

Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

Category Leaders

CHIROSPRING is the #1 cloud-based software in chiropractic. We are growing practices everywhere with our all-in-one simple software.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

59.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

79

4

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

122

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.

BM

Becky M.

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.

LJ

Leighann J.

Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.

SP

Scott P.

Pros

Their amazing communication and friendly customer service leave you feeling well taken care of. They truly go above and beyond with their clients.

af

ashley f.

Chirospring will eventually be the best practice management software out there. We use it for a multidisciplinary practice and it works perfect for multiple locations.

RK

Ryan K.

So easy to have compliant notes because of built in features such as keeping track of last re-evaluation, great goals sections with easy to track progress percentages.

JC

Jeanette C.

Cons

The only problems that I have had is when Windows decides to update itself. They have to access the tablet to correct the problems that any automatic updates cause.

JM

John M.

The templates for email blasts are very confusing.

JH

Jessica H.

I stopped using the email marketing campaign part of my account and I now send all my emails through Constant Contact.

JH

Jessica H.

Cons

When the server is down, ChiroSpring will not function. This is the only bad thing about working on a software that is cloud based.

CW

Christin W.

I'm not "held hostage" by an incompetent front desk for fear of training a new one on a daunting system.

BF

Beth F.

I do miss being able to see the calendar all the time and still having access to the front desk (Two separate windows).

AW

Ashley W.

  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features108
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Audience Targeting
  • Automated Scheduling
  • Batch Communications
  • Behavior Tracking
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Case Management
  • Categorization/Grouping
  • Channel Management
  • Charting
  • Chat/Messaging
  • Churn Management
  • Claims Management
  • Client Portal
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Management
  • Conversion Tracking
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Editorial Calendar
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Feedback Management
  • For Chiropractors
  • Forms Management
  • Gamification
  • Geolocation
  • Gift Card Management
  • HIPAA Compliant
  • Health Score
  • Healthcare Compliance
  • Incentive Management
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Issue Tracking
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Location
  • Negative Feedback Management
  • No-Card Loyalty System
  • On-Demand Communications
  • Onboarding
  • Outcome Assessment Tools
  • Patient Management
  • Patient Records Management
  • Performance Metrics
  • Personalization
  • Print Management
  • Program Notices
  • Promotions Management
  • Publish Scheduling
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Recurring/Subscription Billing
  • Reference Usage Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Role-Based Permissions
  • SMS Marketing Managment
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Workflow Management
  • eCommerce Management
  • Total features41
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Audience Targeting
  • Automated Scheduling
  • Batch Communications
  • Behavior Tracking
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Case Management
  • Categorization/Grouping
  • Channel Management
  • Charting
  • Chat/Messaging
  • Churn Management
  • Claims Management
  • Client Portal
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Management
  • Conversion Tracking
  • Corrective and Preventive Actions (CAPA)
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Editorial Calendar
  • Electronic Payments
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Feedback Management
  • For Chiropractors
  • Forms Management
  • Gamification
  • Geolocation
  • Gift Card Management
  • HIPAA Compliant
  • Health Score
  • Healthcare Compliance
  • Incentive Management
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Issue Tracking
  • Loyalty Cards
  • Loyalty Program
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Location
  • Negative Feedback Management
  • No-Card Loyalty System
  • On-Demand Communications
  • Onboarding
  • Outcome Assessment Tools
  • Patient Management
  • Patient Records Management
  • Performance Metrics
  • Personalization
  • Print Management
  • Program Notices
  • Promotions Management
  • Publish Scheduling
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Records Management
  • Recurring/Subscription Billing
  • Reference Usage Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Role-Based Permissions
  • SMS Marketing Managment
  • SOAP notes
  • Scheduling
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk