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Purplepass Ticketing Logo
Purplepass Ticketing
4.9
(224)

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COVID19 Ready - Contactless ticketing and live streaming

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Purplepass Ticketing Pricing, Features, Reviews and Alternatives

Purplepass Ticketing product overview

Price starts from

0.99

One-time payment

Usage Based

What is Purplepass Ticketing?

Be prepared for COVID19 with contactless ticketing, live streaming, and our unique ASD system (Automatic Social Distancing) for assigned seating. Guests will be able to easily and safely purchase tickets, remain socially distanced for assigned seating, and you can live stream your events. Purplepass is the only safe way host events in a COVID19 world.

Key benefits of using Purplepass Ticketing

  • COVID19 Ready - Fully contactless ticketing and day-of admission solution

  • Live streaming with support for virtually any streaming service you choose

  • Unique ASD (Auto Social Distancing) system to automatically social distance assigned seating guests

  • Built-in marketing tools allow organizers to promote their event and track performance on ticket sales, marketing, and more.

  • Guests are able to check the venue layout , see which seats are still available, as well as get a preview of their view of the stage.

  • Users can choose from a selection of customizable widgets that enable ticket sales directly from your website.

  • Purplepass offers native apps for iOS and Android that let users keep an eye on sales while on the go.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Chat

    Training options

    In Person
    Webinars
    Live Online
    Videos
    Documentation

    Purplepass Ticketing pricing information

    Value for money

    4.9

    /5

    224

    Starting from

    0.99

    One-time payment

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Purplepass Ticketing features

    Functionality

    4.7

    /5

    224

    Total features

    109

    5 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Reporting & Statistics
    Data Import/Export
    Mobile Access

    Functionality contenders

    Purplepass Ticketing users reviews

    Overall Rating

    4.9

    /5

    224

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.68/10
    Rating distribution

    5

    4

    3

    2

    1

    201

    18

    5

    0

    0

    Pros
    I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
    I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
    Best and very reliable solution for ticketing. Easy to set up and very good integration.
    Cons
    Some of the features are a bit confusing to get a handle on.
    Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
    Event day promotional ticket sales on tablet can be confusing.

    Overall rating contenders

    AvatarImg
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    W.P. L.

    Events Services, 11-50 employees

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Purplepass is the way to go!

    Reviewed 5 years ago

    We have eliminated​ ticket fraud with the Purplepass scanners.

    Pros

    We've worked with Purplepass the past 5 years, and Purplepass is by far the best ticket company in the United States to deal with: The customer service level is awesome. Easy to use event set up with custom ticket printing for the event. Day of the event software is easy to use & you have your funds for the event on within​ a few days.

    Cons

    We have had no problems with the software, ​once we learned how to work it properly​ .

    ML
    AvatarImg

    Matt L.

    Entertainment, self-employed

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Purplepass works great every time!

    Reviewed a year ago

    Works great for me and my company, so it’s my go too ticketing site.

    Pros

    It’s easy to use, easy to set up and everything works well.

    Cons

    The only thing I have trouble with is to fit my flyer design to the background, if it could adjust to the size uploaded that would be easier.

    CB
    AvatarImg

    Cantürk B.

    Information Technology and Services, 1,001-5,000 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Experiences.

    Reviewed 2 years ago

    It creates new connects and links groups.

    Pros

    Purplepass Ticketing is cheap and useful with new tools i suggest this.

    Cons

    Some tool of Purplepass Ticketing is broke.

    Vendor response

    Hi Canturk! We tried finding your Purplepass account to reach out to you directly but we could not find any account matching your information. Also, some of your comments seem to not pertain to Purplepass such as "it creates new connects and links groups". Are you an event organizer or venue using the Purplepass ticketing platform (www.Purplepass.com)? Perhaps this was a mistaken review. If you are a Purplepass client, then please give us a call at 800-316-8559 opt. 3 any time so we can help with any questions or issues you may be experiencing.

    RS
    AvatarImg

    Ruby S.

    Entertainment, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Purplepass customer service is 10/10, and helped us streamline our antiquated ticketing methods

    Reviewed 7 months ago

    We employed purplepass a couple of years ago to help our tailgate bus company, and can’t say enough about the customer service. Even though it was quite a unique operation that needed a lot of customizing, all our reps have been patient and diligent, and I couldn’t picture doing it any other way. It was a game changer for us and has allowed business to grow while streamlining the admin side of things.

    Pros

    The interface is easy to operate once you get the hang of it, and my rep [sensitive content hidden] is always very responsive when I need assistance. There’s never been a problem we haven’t been able to solve.

    Cons

    Some of the ticket build out can be a little tedious, but that’s probably just the nature of the task. The widget on our website could be better - on mobile it gives limited info, leading people to contact us not realizing the info they need is on Purplepass once they proceed.

    Vendor response

    Hi Ruby, thanks for your great review! We wanted to share with you that the new version widgets now have extensive customization so you can control what elements of the event details are presented to the guest during the purchase process. You can show as little as just the pricing options all the way to embedding the entire event page with complete event details, maps, photo gallery, video library, and even directions to the venue! If you would like help getting the new widgets setup, please reach out to your rep and they will be happy to help you!

    AF
    AvatarImg

    Abigail F.

    Hospitality, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Makes my job a breeze!

    Reviewed 7 months ago
    Pros

    The product is very easy to use, and makes it convenient to block or hold seats if I need to.

    Cons

    I wish it were a bit easier to create new floorplans or venues. Most of this issue could be user-error.

    Vendor response

    Hi Abby, thanks for your great feedback. We wanted to let you know that we have an all-new map builder that's been created from the ground up that is the next generation of our current map builder. We took in years of feedback and suggestions and used it to create the absolute best map builder in the industry. It's extremely easy to learn and use the very first time you try it and you can build out and adjust all of your maps with ease. Please reach out to your rep to ask about how you can switch to the new next-gen map builder!

    Purplepass Ticketing FAQs

    Q. What type of pricing plans does Purplepass Ticketing offer?

    Purplepass Ticketing has the following pricing plans:
    Starting from: $0.99
    Pricing model: One Time License, Free
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Purplepass Ticketing?

    Purplepass Ticketing has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Purplepass Ticketing support?

    Purplepass Ticketing supports the following languages:
    English, French, Russian, Spanish


    Q. Does Purplepass Ticketing support mobile devices?

    Purplepass Ticketing supports the following devices:
    Android, iPad, iPhone


    Q. Does Purplepass Ticketing offer an API?

    Yes, Purplepass Ticketing has an API available for use.


    Q. What other apps does Purplepass Ticketing integrate with?

    Purplepass Ticketing integrates with the following applications:
    authorize.net, Constant Contact, Zoho CRM, Robly, WordPress, Meta for Business, SurveyMonkey, Mailchimp, Twilio, HubSpot CRM


    Q. What level of support does Purplepass Ticketing offer?

    Purplepass Ticketing offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat

    Related categories