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Purplepass Ticketing Logo

COVID19 Ready - Contactless ticketing and live streaming

Last updated: January 2025

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Table of Contents

Purplepass Ticketing - 2025 Pricing, Features, Reviews & Alternatives

What is Purplepass Ticketing?

Be prepared for COVID19 with contactless ticketing, live streaming, and our unique ASD system (Automatic Social Distancing) for assigned seating. Guests will be able to easily and safely purchase tickets, remain socially distanced for assigned seating, and you can live stream your events. Purplepass is the only safe way host events in a COVID19 world.

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Purplepass is a full scale ticketing platform with features for integrated online sales, printed stock, box office/POS sales, social marketing, and admission management. The solution was designed to help event organizers, production companies, promoters and venues to manage large and small scale events such as concerts, festivals, or fundraisers.

Purplepass provides users with all the tools necessary to set up events, manage sales, and analyze performance with in-depth reporting. Branded sales widgets let visitors purchase tickets directly from the organization’s website, as well as choose their own seats using interactive seating charts. The platform helps organizations build their social media presence using an array of integrated Facebook features.

Purplepass allows organizations to post their events online, as well as promote, track and analyze performance using built-in marketing tools. Organizers get full management control over their events including pricing levels, holds, artwork, section modifications, and more. Users can design and order custom printed ticket stock and wristbands in a variety of different colors, as well as offer season passes, group/package options, and manage subscriptions.

With Purplepass, organizations can also scan and sell tickets at the door and provide customer service. The platform is also available via smartphone apps for iOS and Android, allowing users to keep an eye on sales even while on the go.

Benefits of using Purplepass Ticketing

  • COVID19 Ready - Fully contactless ticketing and day-of admission solution

  • Live streaming with support for virtually any streaming service you choose

  • Unique ASD (Auto Social Distancing) system to automatically social distance assigned seating guests

  • Built-in marketing tools allow organizers to promote their event and track performance on ticket sales, marketing, and more.

  • Guests are able to check the venue layout , see which seats are still available, as well as get a preview of their view of the stage.

  • Users can choose from a selection of customizable widgets that enable ticket sales directly from your website.

  • Purplepass offers native apps for iOS and Android that let users keep an eye on sales while on the go.
  • Starting from

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    Purplepass Ticketing's key features

    GetApp's analysis of 38 verified user reviews collected between April 2022 and November 2024 identified Purplepass Ticketing's most critical features and how it performs according to users.

    Ticket Reservations

    Reviewers appreciate Purplepass Ticketing's ticket reservations capabilities. They highlight the system's ease of use for both patrons and administrators, noting that it simplifies purchasing and managing tickets. Users report seamless website integration and the ability to reserve specific seats or areas. They find the user interface intuitive and user-friendly, which enhances the overall experience. Reviewers also mention that Purplepass Ticketing helps with organization and tracking, making event preparation more efficient and reducing the need for physical ticket distribution. Of the 25 Purplepass Ticketing users who gave detailed accounts of their use of Ticket Reservations, 92% rated this feature as important or highly important.

    See related user reviews

    Ticketing is so important since its the main source of income for us. We were easily able to embed Purplepass into our website where it was seamless. The ease of the system meant patron could easily purchase tickets without issue. I also like that the purchaser could designate the ticket holder.
    Most if not all of our ticket reservations are large groups or multiple tickets. This help us in reserving specific areas or seats ensuring we dont sell them.

    Barcode/Ticket Scanning

    Users find Purplepass Ticketing's barcode/ticket scanning capabilities very helpful. They report that the app quickly scans QR codes and physical barcodes, facilitating fast entry for patrons. Reviewers appreciate the provided scanning equipment and the ability to use cell phones for scanning via the app. They say this capability enhances guest experience by ensuring quick patron flow during events. Users also mention that the clear barcodes printed on tickets are easily scanned, making the process reliable and efficient. Of the 20 Purplepass Ticketing users who gave detailed accounts of their use of Barcode/Ticket Scanning, 80% rated this feature as important or highly important.

    See related user reviews

    The PurplePass app does a great job at quickly scanning QR code and physical ticket bar codes.
    The tickets print clear barcodes that are easily scanned.

    All Purplepass Ticketing features

    Features rating:

    Credit Card Processing
    Online Payments
    Admissions Management
    Alerts/Notifications
    Confirmations/Reminders
    Event Ticketing
    Reporting & Statistics
    Ticketing
    Employee Management
    Online Registration
    Customer Data Management
    Event Management
    Electronic Payments
    Registration Management
    Event Scheduling
    Customizable Branding
    Reporting/Analytics
    Attendee Management
    Customizable Fields
    Print-at-Home
    Point of Sale (POS)
    Website Management
    Reserved Seating
    Seating Map
    Data Import/Export
    Guest Accreditation
    Season Tickets
    Real-Time Data
    Real-Time Analytics
    QR Codes
    Promotions Management
    Visitor Registration
    Visual Analytics
    Personalization
    Onsite Ticketing
    Onsite Registration
    Online Ticketing
    Volunteer Management
    Website Integration
    Multi-Language
    Multi-Event
    Multi-Currency
    Mobile Ticketing
    Sales Trend Analysis
    Self Service Portal
    SMS Reminders
    Sales Reports
    Role-Based Permissions
    Social Media Integration
    Social Promotion
    Staff Scheduling
    Support Ticket Management
    Survey/Poll Management
    Real-Time Updates
    Real-Time Notifications
    Surveys & Feedback
    Real-Time Monitoring
    Third-Party Integrations
    Transportation Management
    Vendor Management
    Customizable Reports
    Customizable Forms
    CRM
    Credential Management
    Contract/License Management
    Contact Management
    Communication Management
    Commenting/Notes
    Class Scheduling
    Calendar Management
    Booking Management
    Billing & Invoicing
    Badge Printing
    Attendee Segmentation
    Attendance Tracking
    Attendance Management
    Artist Management
    API
    Alumni Management
    Activity Tracking
    Activity Dashboard
    Access Controls/Permissions
    Mobile Alerts
    Mobile Access
    Marketing Automation
    Lead Capture
    Kiosk Ticketing
    K-12
    Guest List Search
    Guest List Management
    Group Registration
    Forms Management
    For Music Festivals
    For Higher Education
    For Film Festivals
    Fee Management
    Event Tracking
    Event Calendar
    Email Reminders
    Email Marketing
    Drag & Drop
    Discount Management
    Data Synchronization
    Customizable Templates

    Purplepass Ticketing awards

    Purplepass Ticketing alternatives

    Purplepass Ticketing logo
    4.9
    (228)
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    4425

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    Purplepass Ticketing integrations (11)

    Integrations rated by users

    We looked through 228 user reviews, to identify which products are mentioned as Purplepass Ticketing integrations, and what is the users perception.

    WordPress logo
    WordPress

    Integration rating: 5.0 (1)

    We are able to include a ticketing "Widget" for the Purplepass event in our WordPress content - allowing us to keep control of the user connection. This 'widget' (more like an iFrame/'shortcode') provides all of the ticketing features for the Event.

    JD

    John Donovan

    System Administrator

    Mailchimp logo
    Mailchimp

    Integration rating: 5.0 (1)

    Purplepass Ticketing support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Chat

    Training options

    In Person
    Webinars
    Live Online
    Videos
    Documentation

    Purplepass Ticketing reviews

    Overall rating

    4.9

    /5

    228

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.67/10
    Rating distribution

    5

    4

    3

    2

    1

    203

    19

    5

    0

    1

    Pros
    The website integration is easy, and if you run into any issues whatsoever, the customer service team is fantastic. We've switched over to running every event through Purplepass, it's just that good.
    I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
    I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
    Cons
    Some of the features are a bit confusing to get a handle on.
    Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
    Event day promotional ticket sales on tablet can be confusing.

    Purplepass Ticketing FAQs

    Q. Who are the typical users of Purplepass Ticketing?

    Purplepass Ticketing has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Purplepass Ticketing support?

    Purplepass Ticketing supports the following languages:
    English, French, Russian, Spanish


    Q. Does Purplepass Ticketing support mobile devices?

    Purplepass Ticketing supports the following devices:
    Android, iPad, iPhone


    Q. Does Purplepass Ticketing offer an API?

    Yes, Purplepass Ticketing has an API available for use.


    Q. What other apps does Purplepass Ticketing integrate with?

    Purplepass Ticketing integrates with the following applications:
    authorize.net, Constant Contact, Zoho CRM, Robly, WordPress, Meta for Business, SurveyMonkey, Mailchimp, Twilio, HubSpot CRM


    Q. What level of support does Purplepass Ticketing offer?

    Purplepass Ticketing offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat

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