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Purplepass Ticketing vs Ticket Tailor Comparison

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Overview

Be prepared for COVID19 with contactless ticketing, live streaming, and our unique ASD system (Automatic Social Distancing)...

Category Leaders

Sell tickets online with Ticket Tailor - an event ticketing platform famous for low fees, a simple to use and feature rich...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.26

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

224

5

4

3

2

1

201

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

452

5

4

3

2

1

392

56

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The website integration is easy, and if you run into any issues whatsoever, the customer service team is fantastic. We've switched over to running every event through Purplepass, it's just that good.
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.

Pros

Super easy to use and the customer support team are always super prompt, friendly and incredibly helpful.
I was super excited about how easy it was to set up an event. And the user friendly website.
I like Ticket tailor a lot, i was recommended it originally, i have subsequently recommended it too. It makes selling tickets easy, and i like that.

Cons

Some of the features are a bit confusing to get a handle on.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Event day promotional ticket sales on tablet can be confusing.

Cons

Now the broadcast feature has been introduced that has added the missing communication link.
I did miss the button that allowed for multiple events of the same nature initially.
The check in mobile app on tazotik is clunky and can fail.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features109
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Class Scheduling
  • Commenting/Notes
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Fee Management
  • Floor Plans & Maps
  • For Film Festivals
  • For Higher Education
  • For Music Festivals
  • Forms Management
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Invoice Management
  • K-12
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • SMS Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Staff Scheduling
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Visitor Registration
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Total features76
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Artist Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Class Scheduling
  • Commenting/Notes
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Fee Management
  • Floor Plans & Maps
  • For Film Festivals
  • For Higher Education
  • For Music Festivals
  • Forms Management
  • Group Registration
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Invoice Management
  • K-12
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Language
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Role-Based Permissions
  • SMS Reminders
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Social Promotion
  • Staff Scheduling
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Visitor Registration
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations11
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

CE
AvatarImg

Chris E.

Entertainment, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

We run monthly pro-wrestling events and we always use them for our ticket stock

Reviewed 7 years ago

Fast and affordable tickets for any event. We order tickets every month for our family-friendly pro-wrestling events in New York and South Carolina.

Pros

Easy to use, easy to upload custom designs to ticket stock. Fast and affordable shipping and your information and ticket orders are saved for fast re-ordering.

Cons

No cons were added to this review

AvatarImg
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W.P. L.

Events Services, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Purplepass is the way to go!

Reviewed 6 years ago

We have eliminated​ ticket fraud with the Purplepass scanners.

Pros

We've worked with Purplepass the past 5 years, and Purplepass is by far the best ticket company in the United States to deal with: The customer service level is awesome. Easy to use event set up with custom ticket printing for the event. Day of the event software is easy to use & you have your funds for the event on within​ a few days.

Cons

We have had no problems with the software, ​once we learned how to work it properly​ .

JB
AvatarImg

Jamie B.

Music, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Excellent Customer Service

Reviewed 4 months ago

So very happy. The customer service was exemplary.

Pros

Ease of set-up and operation. Immediate access to ticket sales.

Cons

Nothing to like least- it was all good.

CY
AvatarImg

Connie Y.

Entertainment, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Excellent functionality and service.

Reviewed 2 years ago

Overall the product and service is excellent. They are always willing to help.

Pros

Easy to use. Great password capability. Great service

Cons

Not being able to cancel one ticket in an order

Vendor response

Thanks for your great review Connie! In regards to your comment about not being able to cancel one ticket in an order, you can do that by going to Search Orders and clicking the Refund button. You can refund just certain items within an order or even partially refund some items within an order. Feel free to call us at 800-316-8559 pressing option #3 anytime and we will be happy to walk you through it.

KC
AvatarImg

Kathleen C.

Entertainment, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

General Admission ticketing

Reviewed 5 years ago

We have worked with several ticketing companies over the years and the Purple Pass team rises above the others. The most important element of our service oriented entertainment business is excellent customer service. The Purple Pass team is available to provide immediate answers and solutions to ticketing customers concerns quickly and efficiently. We appreciate the value this dedication to great customer service provides our business.

Pros

The online and event day products are easy to use and set up. Event volunteers can be trained in moments. Customer service was excellent. staff was available when we needed them most.

Cons

event day promotional ticket sales on tablet can be confusing.

NF
AvatarImg

Natalia F.

Performing Arts, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

You don't need sales experience to use the software. Super easy!

Reviewed 5 years ago

Purplepass made handling my event’s ticket sales a breeze, and I am incredibly grateful!

Pros

It was very accessible and user friendly. It’s straightforward, so even people with no sales experience can get the hang of it pretty quickly. I liked the e-check feature, because you can get paid for your event almost right away! Also, it made communication with the venue very simple.

Cons

Although I was happy to receive an e-check, it was a bit fussy at the bank to get it deposited. Once I figured it out I was able to cash it successfully, but I wish it had been more clear that it should be done via ATM or mobile banking app; tellers did not accept the check.

DM
AvatarImg

David M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

David Miller Live Music

Reviewed 10 years ago

Purplepass has a full service ticket site. I am completely happy with it's functionality.

Pros

No pros were added to this review

Cons

No cons were added to this review

EE
AvatarImg

Erin E.

Marketing and Advertising, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Purple Pass Review

Reviewed 2 years ago
Pros

It was easy to use and understand. The customer service was great!

Cons

Not being able to sell multiple ticket days on the same map.

Vendor response

Hi Erin, thanks for the great review! We wanted to reach out regarding your comment about not being able to sell multiple ticket days on the same map. Patrons are able to select multiple tickets of mixed price points (eg...Adult, Senior Student) and sections (eg...Orchestra, Mezzanine, Balcony). Patrons can also select seats from multiple events at the same time and checkout in a single transaction both on Purplepass.com and on your site via the embedded ticket widgets. So we aren't too sure what you were referring to in your review. Please feel free to reach out to us anytime to go over this by phone (800-316-8559) or email (support@purplepass.com).

PS
AvatarImg

Pete S.

Entertainment, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Purplepass A+

Reviewed 10 months ago

No real complaints I love this company and will continue to utilize all options for my events online and physical tickets.

Pros

Easy to set up event, order tickets and drive online traffic to a customized URL to sell online tickets

Cons

Setting up customized ticket with full printing feature could use slight tweaks

HO
AvatarImg

Heart O.

Entertainment, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Self explanatory and easy to use

Reviewed 5 years ago

Purplepass is extremely self explanatory and easy to use. Highly recommended for anyone with ticket sales.

Pros

Purplepass makes ticket sales very easy. The settings are easy to adjust and everything is within easy reach. I really love the way sales are tracked, so numbers and reports are in quick reach. I find it's also easy to look up tickets, which greatly enhances our ability to provide accurate customer service.

Cons

It took a little getting used to, but I have no complaints. Everything is user friendly, regardless of selling or purchasing tickets.

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William L.

Events Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

I bleed Purple!

Reviewed 5 years ago

My blood bleeds purple for Purplepass & [SENSITIVE CONTENT HIDDEN] is amazing to work with. Definitely check them out!

Pros

I love the fact the we can see what cities & states the ticket sales come from!

Cons

Really don't have anything negative to say.

JK
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Jennifer K.

Performing Arts, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Great for Small Organizations

Reviewed 5 years ago
Pros

Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking

Cons

The app is still very basic, but I know it will get better with newer updates

Vendor response

Hi Jennifer, Thanks for your feedback. I wanted to respond about the common about the app still being very basic. Perhaps you are using an older version. Our latest Purplepass Pro is extremely robust allowing full ticket scanning and POS services. For ticket scanning, it allows offline operation, pro-gear attachments via Linea Pros, manual lookup, group checkin, filtered scanning, continuous...

KH
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Kelson H.

Events Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Great customer service

Reviewed 5 years ago

Every time I call to ask for help, Rep is so kind. He will walk me through the steps so I know what to do next time it happens. He also has walked me through all of the details for Purplepass and spent many afternoons providing training sessions with me while I learned the software. He has been a huge help. I am pleased with the software from a customer perspective, however I wish as a Promoter there were a few more features.

Pros

Purplepass is very customer service friendly. Their software is so easy to use for online ticket sales.

Cons

I don't like that it is not easy to adapt for events and festivals that are not common. We are a "unicorn" event and there are different features we need for our events that Purplepass does not offer.

BV
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Ben V.

Education Management, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Perfect for theaters

Reviewed a year ago
Pros

With low fees per ticket and low credit card fees, PurplePass simply gets the job done well.

Cons

While the UI is functional it’s very unappealing and out of date but is currently being updated.

Vendor response

Thanks for your great review Ben! We did want to confirm that the new version site is completely new, beautiful, and adds a great deal of new flexibility. If you have any questions about the new version, you can reach us anytime at 800-316-8559 or support@purplepass.com. Thanks!

KH
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Kyle H.

Performing Arts, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Will use again for sure!

Reviewed 5 years ago

It was great! I called customer service a few times. They were always quick to answer and provide help. Will use again for sure!

Pros

I loved the easy ticket link that I chose. I found it very affordable for the performer!

Cons

Checking people into the event was not as easy as I’d hoped. I didn’t get a list of will call names until an hour before the show. I know the app works a bit better with an iPad which wasn’t available to us at the theatre where I had my event.

AI
AvatarImg

Ariel I.

Primary/Secondary Education, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Easy to use

Reviewed 2 years ago

Overall, this has been a great experience. I was referred to this company by another high school teacher and it has made ticket presale so much easier.

Pros

I use Purplepass for my high school's theatre productions. I am not "tech savvy," but this site is VERY easy to use.

Cons

It took a while to understand how to create different ticket prices and options.

MT
AvatarImg

Michael T.

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Precise/concise/personable and extremely HELPFUL Support staff

Reviewed 6 years ago
Pros

Help line supports the magnificent features of the website; namely, video/ audio great/ ticket management charts magnificent also.

Cons

Since there is nothing negative to state about the product, I am pleased with all aspects.

JB
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JINHYUK B.

Entertainment, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Amazing Ticket Printing Service

Reviewed 6 years ago
Pros

It is simple and easy to use. And ticket printing turn around time is very short and its affordable

Cons

website is kind of tacky and not user-friendly design.

Vendor response

Hi Jinhyuk, Thank you for your great feedback! We certainly do everything possible to get bulk ticket stock and wristband orders printed and shipped as absolutely fast as possible. Our goal is always same day printing and shipping. Happy to hear our efforts are appreciated! About the site, we couldn't agree with you more. The design hasn't been updated in years and is totally due for a refresh. We've already completed the new design and is already in the works. So expect to see that soon! - Team Purplepass

JO
AvatarImg

John O.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Support at PurplePass has been outstanding. I couldn't wish for anything more

Reviewed 6 years ago
Pros

Purple Pass is always available to help tailor design the software to our special needs. I especially appreciate the courtesy and expertise of the staff.

Cons

I really don't have any complaints or unhappiness with Purple Pass. We have used other providers in the past, but are unlikely to change.

RH
AvatarImg

Richard H.

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

I had a terrific experience working with Purple Pass. As a ticketing outlet, I recommend it highly.

Reviewed 6 years ago
Pros

It's easy to use and very convenient. I could access my account anytime to check on my ticket sales.

Cons

I have no cons about the software. It was definitely to my liking. I'd use it again and I would definitely recommend it.

Vendor response

Richard, Jordan was happy to hear about your great feedback - It made his day! We really appreciate the opportunity to work with you and are looking forward to powering all of your fantastic events yet to come! :) Purplepass Ticketing

JE
AvatarImg

Jocelyn E.

Events Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

My experience with PP compared to Ticketmaster has been hands-down more efficient and user-friendly!

Reviewed 7 years ago
Pros

Customer Support with key account leaders for constant back and forth. Easy and accessible use of reporting. User-friendly for both the user-facing and back end. Customization of our unique product (exhibitor ticket vs. public facing ticket). Show day support. A sense of urgency for the smallest to largest issues.

Cons

Not enough suggestions for the future based on their experiences with your product or in the event industry as a whole. I would like to see more comp or case studies provided in order to make your our experiences better. Not able to customize the 'selling widget'. Not able to capture day-of geographic data information quickly though POS, currently no data collected besides redemption during day-of.

Vendor response

Jocelyn, Thank you so much for your kind words! It's always a pleasure working with the whole Newport Exhibition team! I wanted to address some of your concerns: 1) The widget can be greatly customized such as modifying verbiage, size, placement, enabling/disabling key features like shopping cart, Facebook integration, custom dividers/labels, and even 14 different themes. I know you had a...

NP
AvatarImg

Norris P.

Performing Arts, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Purplepass Ticketing logo

Purplepass Ticketing

Efficient and easy!

Reviewed 5 years ago

Purplepass is great, easy, and very efficient!

Pros

I like that I’m able to track my ticket sales all the way up to the day of the event.

Cons

Is there a tutorial video? I don’t think I know how to use the metrics feature and I could probably do a better job of targeting my audience by learning from a tutorial.

Vendor response

Hi Norris, Thanks for the feedback! Yes, we have lots of support and training material: YouTube https://www.youtube.com/PurplepassTicketing Support http://Support.Purplepass.com Or you can contact us directly for assistance anytime: Email: support@purplepass.com Phone: 800-316-8559 Option 3 (Promoter support) Live Chat: Log into your account to start chat

CM
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Christopher M.

Performing Arts, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Purplepass Ticketing

Good Experience Overall!

Reviewed 5 years ago

It has been a good experience overall. The echeck process was a little different and confusing for me at first, but then worked out just fine!

Pros

It is easy to use, navigate, and understand. I also like having the daily ticket updates sent straight to my email.

Cons

I would like to be able to see who is buying/has bought tickets to my events with their email address so we can keep track of them, find out who are repeat customers, and email them about other upcoming events that they might be interested in.

LC
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Laura C.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Purplepass Ticketing

Easy ticketing option

Reviewed 2 years ago

I am overall very satisfied with the product and the customer support.

Pros

I like that I can reserve or block seats from home and I can switch tickets easily and contact ticket buyers.

Cons

I can’t think of anything I don’t like about the software.

CR
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Carol R.

Performing Arts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Purplepass Ticketing

ENOPION Theatre Company review

Reviewed a year ago

We have enjoyed using Purplepass.

Pros

Ease of setting up. It is easy to design the page to be similar to our website.

Cons

Being able to accept donations and manage them.Some limitations on different ticket types within the same event.

FO
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Fredrick O.

Religious Institutions, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Great Platform

Reviewed 5 years ago

Ticketing for church free event.

Pros

Ability to paused and value for money. The software is user friendly. All the church events are free and the platform avail the opportunity to get much details.

Cons

I presently can't of any negative of the software.

TT
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Traci T.

Alternative Medicine, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Meetings & Logistics Manager

Reviewed 5 years ago

Were able to have online ticket sales.

Pros

It's a real complete ticketing supplier.

Cons

There hasnt been any. Their online suppirt is great. Ive been able navigate their system extremely well.

AC
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Alex C.

Entertainment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Event Ticketing

Reviewed 2 years ago

Very successful ticketing for a charity ball.

Pros

Flexible ticket categoriesUser frendly interfaceEasy link to StripeWeekly payouts

Cons

no cons yet other than would like to be able to amend one ticket in a whole order to a different ticket category

MG
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Matthew G.

Events Services, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Great Value. Everything you need.

Reviewed 5 years ago

It’s just really a great all-around ticketing system.

Pros

TicketTailor is perhaps the most cost effective ticketing solution for event producers. All the features and functionality you need at an economical price.

Cons

They recently raised their prices for new users, but we are in the old pricing plan, which is better. But they also improved their UI and backend systems. Much more robust and reliable now.

JA
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Joan A.

Primary/Secondary Education, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ticket Tailor

Easy to use online ticketing

Reviewed 5 years ago

Allows our NFP to offer online ticketing to our fundraising events.

Pros

Easy to set up and online chat was very helpful and always available.

Cons

the poster on top of the ticketing page was a little small for event identification.

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Damian S.

Events Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Wouldn't consider anything else

Reviewed 2 years ago
Pros

The best and very affordable online ticketing platform. Highly recommended

Cons

A bit more customisation on questions would be ideal but doesn't detract from a great product.

LN
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Leo N.

Events Services, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Cheapest and very simple to use!

Reviewed 5 years ago
Pros

I found it the cheapest company in the market, and one of the easiest to use too. There was lots of flexibility on fees, for instance, charging what ever booking fee you desire, and customer service was right there when you need it; quick and useful in their responses. I definitely trust Ticket Tailor to handle my event's ticketing.

Cons

I would like more options when customising ticketing widget. These could include fonts and colours, or sizing.

TH
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Todd H.

Entertainment, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Convention Review

Reviewed 5 years ago

Ticket Tailor is far more cost effective way than any other ticketing platform.

Pros

Ticket Tailor is an innovative, full-service, and cost-effective ticketing platform.

Cons

Many of my attendees pay by check. The only flaw in the platform is the inability to invoice folks for check payments. There are workaround methods, but it would be very helpful to add invoice functionality.

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Samantha C.

Arts and Crafts, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Simple to use

Reviewed 5 years ago

I've used 4 ticketing platforms and found this the best by far.

Pros

Simple to use, excellent support function and links with payment gateways easily.

Cons

Can't separate Australian and New Zealand income, so require separate accounts per region

sg
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shane g.

Entertainment, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ticket Tailor

We use Ticket Tailor for all of our events

Reviewed 5 years ago

Ticket Tailor is a well priced product that provides a ticketing solution that works!

Pros

Easy to use and setup and is very affordable

Cons

Seating plans would allow us to use the product more often.

LC
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Laurel C.

Food & Beverages, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Great product and customer sercice

Reviewed 4 years ago

Very good!

Pros

Every time I had a question or an issue the CS tram helped walk me through the problem. They also followed up.

Cons

I wish it had more ability to create more customized ticketing pages for photos l, text and the general look

CA
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CT A.

Fund-Raising, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Wine & Dine

Reviewed 5 years ago

After going through two other ticketing platforms this by far was easier and cost effective

Pros

Cost and ease of the product and loading in our information

Cons

You cannot break out Categories to retrieve certain information

RJ
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Renee J.

Food & Beverages, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ticket Tailor

Does everything you need it to!

Reviewed 5 years ago

Incredibly user friendly and easy to use!

Pros

Super easy to use and a great value! The best ticketing software for the price!

Cons

It does everything that we needed it to do!

NR
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Neil R.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ticket Tailor

A simple to use, ease to navigate option for an online ticketing solution

Reviewed 3 years ago

i like Ticket tailor a lot, i was recommended it originally, i have subsequently recommended it too. It makes selling tickets easy, and i like that

Pros

It's simple to get going, easy to get online and selling, very cost effective, and helps with a variety of event styles we operate and promote

Cons

it's a bit fixed at times. i need flexibility in some of our ticketing options, but we can't do this yet.

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Dennis M.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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