Purplepass Ticketing Reviews - Page 7

The obvious con, price. I wish it didn't cost so much. I think a flat fee would be better. Pros a many. Kiosk equipment at no cost. Easy to use website. But the best perk is the customer service. I immediately upon signing up received an email from Gabe which included his cell phone number. I have called him 3 times, once after 5pm and he answered every time. He also stayed on the phone with me until all questions and issues were handled. I am a new customer and so far so good.

We will be a return customer! Great program for our needs.

I've used Purple Pass multiple times for my business and I will never go through anyone else. I was first referred by a friend because of their prices. I've been to their office in San Diego and was extremely impressed by their attitude, student mentality, and work ethic. They have gone out their way to put custom symbols, last minute corrections to my projects, express order, even direct delivery, all at little to no charge. As long as I'm hosting events I will use Purple Pass, because they go the extra mile for their customers. Big thanks to Purple Pass and it's team.

In the last year I have been using purplepass for my events, I really like the customer friendly page, it is so easy to use and so complete, you get all the information you need to organize and keep track of everything for your event. The people at purplepass are very friendly and the always answer your questions and solve everything fast and with a great attitud. I really recommend this page for your events.

For most events, PurplePass is the best value for us. We are able to pass all the processing costs to the patron, which saves us a lot. Other sites might be better for patrons finding your event, but if they already have found you and just want to purchase a ticket, this is great.

We have had a positive experience working with PurplePass this year. Not only is the staff friendly and easily accessible, but they also work to make sure our concerns are heard and use our feedback to improve their product. We have had a few bumps in the road, but the staff has quickly taken care of our needs. They take a very active interest in improving their software and tailoring things to their client's specific needs.

Our non-profit has an annual event with on line and on site box office sales. Two years ago Purple Pass Ticketing was there for us by customizing the on line design and then on site support at the event. The attendance at was about 6,000. The hardware and software combination was excellent. Purple Pass Techs were there to solve problems. None of which were caused by their hardware or software setup. Last year leadership decided to go with a different company. That was a big mistake. We survived, but the stomach acid was brutal. I am hoping we can go back to Purple Pass this year. That will be my vote!

Purple Pass provided a one stop shop for all of our event needs. From pre-sale to payout each and every step of the way Purple Pass was there providing the software, report tracking, and customer support. Purple Pass was even on-site day of the event and the representative were very professional, helpful and friendly. Successful Event; extremely pleased with Purple Pass and their team .

Amazing Customer Service. Brandon Foy worked with us on every little detail and was always available when we needed him.

Fast and affordable tickets for any event. We order tickets every month for our family-friendly pro-wrestling events in New York and South Carolina.

Brandon&Gabe are all in. They bent over backward to learn everything about our ticketing needs. They answered 100's of questions and even made custom changes to our exhibitor guest ticket program. Their equipment was great - and having Brandon onsite during the show was worth every penny. The reporting tools are excellent and we were very pleased with the whole experience.

Purplepass is amazing! And their staff is super nice and helpful. Everyone should use Purplepass. I have never had a negative experience

Overall, this has been a great experience. I was referred to this company by another high school teacher and it has made ticket presale so much easier.

Excellent customer service, very accommodating!!! Looking forward to all of the possibilities for our 2017 event.

Improved customer experience and customer service due to more efficient line management. More sophisticated box office management. Drastically improved data mining capability and data verification. Verifiable financial information with clear audit capability. Training important for product users, but relatively quick learning curve. Train in advance.

PurplePass have been great to work with. Two venues I maintain have used Purplepass for about 3 years now for all our concerts, special events and Festivals. The company is local(based in Corona California) and have been able to make requests and have them fulfilled, as well as zero issue receiving payment, ordering ticket stock, etc.

Very good! Love the prompt payouts and easy set up :)

We have very much appreciated PurplePass- they've been amazing to work with and very open-minded regarding our somewhat unconventional business. A member of their staff has always gotten back to us immediately when we've needed help. The interface is easy to use and posting new events is very simple. Highly recommended!

We have been using PurplePass for a few years and have sold over 20,000 tickets at multiple venues. For our last concert we used their E-ticket facility. Gabriel is a wonderful person to work with. I look forward to a long relationship with PurplePass and their team. Anil Lal Sankara Eye Foundation

Professionalism and exclusivity of our event!