PxidaCX Pricing, Features, Reviews & Comparison of Alternatives

PxidaCX

Customer experience and feedback solution

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PxidaCX overview

What is PxidaCX?

PxidaCX is a cloud-based customer experience solution which assists small to medium sized businesses with feedback analysis and survey creation. Its key features include analytics, trend analysis, multi-channel collection, response validation and customizable templates.

The application comes with a module which enables you to create relevant questionnaires for multiple domains. Managers can use this system to gather data, track competitors and monitor customer satisfaction scores. You can use the text analytics word cloud to summarize customer comments and filter results by parameters such as date of response, gender, age, etc. The intent analysis tool lets team members calculate the probability of a customer’s return.

PxidaCX enables customer experience teams to deploy surveys via email, the business website, point of sale or mobile, and the reporting feature exports responses to Microsoft Excel and provides insights on customer perception. Marketing teams can use the system to respond to customer complaints, devise strategies for customer retention and conduct point of difference benchmarking with other brands.
pxida.com

Pricing

Starting from
$24/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
PxidaCX screenshot: Pxida : Customer experience scorePxidaCX screenshot: Pxida : Analysis dashboard

PxidaCX reviews

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PxidaCX pricing

Starting from
$24/month
Pricing options
Subscription
Free trial
View Pricing Plans

Contact Pxida for pricing information.

PxidaCX features

Customizable Reporting
Customizable Templates
Data Import/Export
Surveys & Feedback

API (452 other apps)
Activity Dashboard (299 other apps)
Activity Tracking (202 other apps)
Automatic Notifications (240 other apps)
Calendar Management (210 other apps)
Contact Management (170 other apps)
Custom Fields (164 other apps)
Customer Database (202 other apps)
Customizable Branding (252 other apps)
Electronic Payments (173 other apps)
Email Integration (225 other apps)
Real Time Data (158 other apps)
Reminders (210 other apps)
Reporting & Statistics (320 other apps)
Social Media Integration (202 other apps)
Third Party Integration (304 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for PxidaCX

Key features of PxidaCX

  • Analytics
  • Benchmarking
  • Competitor Analysis
  • Data Analysis Tools
  • Data Export
  • Multi-Channel Collection
  • Multiple Question Types
  • Reporting/Analytics
  • Response Validation
  • Return Intent Analysis
  • Survey Builder
View All Features

Benefits

- View real time powerful analytics based on customer feedback
- Understand how you stack up against competitors and your league table position in customers' minds
- Understand what really matters and what matters most
- Choose from hundreds of different survey templates, where you can add your own questions or build your own survey from scratch
- PxidaCX is a great value solution for businesses wanting to improve their customer centricity easily and quickly